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State of Internet access in South-Lebanon. Prepared & presented by Ms. Therese Khairallah April 2003. PRESENTATION PLAN. Part 1 Introduction, Objectives & Methodology Part 2 The Covered Region Part 3 Present State of Internet Access Part 4 Suggested Solutions & Recommendations.
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State of Internet access in South-Lebanon Prepared & presented by Ms. Therese Khairallah April 2003
PRESENTATION PLAN Part 1 Introduction, Objectives & Methodology Part 2 The Covered Region Part 3 Present State of Internet Access Part 4 Suggested Solutions & Recommendations (3 slides) (6 slides) (9 slides) (7 slides)
Part 2 Presentation Plan - Part 1 Introduction, Objectives & Methodology (Total slides = 3)
The Eight Tracks Info. & Com. Track On-site training courses Mobile ICT training ICT capacity building for schools Internet access INTRODUCTION This study is part of: • ESCWA initiative tohelp in the socio-economic development of the region • ESCWA Eight tracks for assistance to the south. • Two of the eight tracks are presently being implemented. • Donor agencies and countries will respond to the needs of South Lebanon, which suffered from 22 years of occupation, so that a substantial number of these projects will see the light.
OBJECTIVES OF THE STUDY • Review present state of Internet Access in South Lebanon • Defining types of internet access • Identifying Data and Internet providers, potential users and internet related projects • Identifying obstacles to Internet services’ deployment • Suggest short and mid-term solutions • Commercial & Technical conditions • Potential sources of funding
METHODOLOGY • The covered area as a representative sample: • Marjeyoun & Kafarkila: 2 different cases of I&C situation Representative of the unequal Internet state in South-Lebanon • Data collectionbased on public and private reports, surveys and interviews communicated by national and regional providers and local key persons • Qualitative Surveyconducted with local key persons to avoid any bias in our approach and remain close to region expectations • Seminars • First seminar held in Marja’youn on march 18, 2003 • Second seminar held in Kfarkila on march 21, 2003 • Study analysis & synthesis
Part 3 Presentation Plan - Part 2 The Covered Region - Geographic location, history and economy (2) - Infrastructure (2) - Detailed Map of villages & population (1) - Zones of influence (1) (Total slides = 6)
South Lebanon Covered Region GEOGRAPHIC SITUATION • Location: In the liberated area of South Lebanon representing around 27% of total Lebanese territory (=10,452 km2) • The region covered by the study represents around 5% of the south area (= 141 km2) • Population • South-Lebanon’ residents represent around 29% of Lebanese population (= 3,678,000, July 02 estimation) • Residents of covered region represent around 3% of South-Lebanon population
HISTORY & ECONOMY • Recent History • 22 years under Israeli occupation (from 1978 & 1982 dates of 1st and 2nd invasion till May 2001date of liberation) • Economy • Decent economical growth during occupation mainly due to: • Important & of local population working in occupied Palestine. • Businesses depending on the UNIFIL presence • Significant drop of region revenues following territories liberation.
INFRASTRUCTURE Local population had to find alternatives to the lack of basic infrastructure • Electricity: available but not poor level of services => Installation of local private electricity network to guarantee continuous power supply • Public Switch Telephone Network (PSTN): • Not operational yet except some analog phone lines installed in selected public organizations (mainly in some municipalities and schools) • Installation of a private switch telephone network not interconnected with the public one and covering major villages of the covered region. • GSM coverage: Both national companies (LibanCell and Cellis) have decent coverage of the region. However, LibanCell is the only GSM provider to offer GPRS services. No service enhancement is planned due to ongoing privatization process.
INFRASTRUCTURE Internet services are usually directly related to the availability of public phone lines, which is not the case in the region till date despite repeated promises to install and operate PSTN within few months • Wireless Data coverage: 2 licensed providers (CableOne & GDS) over 3 operational in Lebanon (+ Pesco). However, in GDS network, the covered area needs repeaters to be reached. • Internet Providers: all major Lebanese ISP’s are connected to the clouds of above Wireless data providers, and thus can offer their Internet services, including Internet download Via-Satellite. However, Wireless networks are their only way to reach the covered area in the absence of Public STN.
Marjeyoun Klayaa Khiam KafarKila DETAILED MAP • Capital of the casa: Marjeyoun • Biggest agglomeration: Kfarkila followed by Khiam • Significant seasonal variation in number of residents
ZONES OF INFLUENCE • 2 different zones of influence based on significant dissimilarities in: • Level of urban development • Average Income • Educational & Health level • Zone 1: Marjeyoun is the educational and health sector of the whole casa • Zone 2: KafarKila is the capital of the south sub-region as the most densely populated area
Part 4 Presentation Plan - Part 3 Present State of Internet Access - The Lebanese Internet market (1) - Available type of connection (1) - PC’s & Internet in schools and homes(2) - Internet Cafes & Visitors(1) - Cable Operators Coverage (2) - Other Internet Related Projects (1) - Obstacles for Internet Development (1) (Total slides = 9)
South-Lebanon Internet Market Source: IDM representative sample during first quarter of 2003 South-Lebanon represents: • 6% of total number of consuming customers (Beirut 01 code represents 40%) • Average consumed hours lower by -20% compared to Beirut
GSM line GSM line PSTN line Copper leased line Wireless link 33.3 - 56 k Up to 128 k Up to 2 Mbps Up to 8 Mbps Beyond local means Cabling Wi-Fi link Wired cable link Available types of connection DIAL-UP ACESS DEDICATED ACCESS PSTN line Copper leased line Wireless link Cable operators using wireless technology & private STN to redistribute Internet to villages, internet cafes & home users represented the only remaining solution
PC’s & Internet in Schools • Most of the local schools have been equipped by PC’s trough public and private funding projects (see annex). However, they suffer from: • Lack of training resources • Low computer literacy of the educational body • No Internet access(except in Marjeyoun secondary school through dialup access)
PC’s & Internet at homes • Marjeyoun Zone: The PC penetration ratio is comparable to --- • KafarKila Zone: Very low computer literacy and penetration (almost absent) • Home Internet usage was limited to some privileged individuals having through cable providers: • dialup access based on local telephony network • dedicated connection based on wi-fi solution or hybrid (wi-fi + wired cable)
Internet Cafes & Visitors • Internet cafes represented the most important access means in the whole region • Currently only one internet café is still offering its services in Marjeyoun trough dialup access. All other cafes connected through Cable operators have been stopped by Ministry of Telecom in January 2003 • The average number of Internet users frequenting all Internet cafes in the region do not exceed 53 during low season & 80 during high season
Internet & Data Cloud Downlink V-sat Uplink Terranet Ain Kinia Klaya’a Hasbaya Khiam Debbine Marjeyoun Wi-Fi link Ibl-El-Saki Hibbarieh Managed by the Second Cable Operator First Cable Operator Coverage • From April 01 till June 02 Mr. Fadi Harakeh implemented the first internet cabling network • 8 villages out of 12 • Reaching mainly Internet cafes • Data link provided by CableOne • Internet by Terranet 64:2 kbps uplink & 512 kbps V-Sat downlink • Despite an acceptable economical feasibility, operation stopped due to: • Collection problems due to low purchase power • Tribal and religious divisions
Internet & Data Cloud Downlink V-sat Wi-Fi link Dialup Uplink Terranet Marjeyoun Wi-Fi Local Telephony Network Marjeyoun Marjeyoun Ibl-El-Saki Debbine Khiam Individuals Dialup users Debbine Second Cable Operator Coverage • From June 02 till Feb 03, Mr. Abou Antoun purchased the operation and: • Limited his coverage to 4 villages • Upgraded the link capacity to 128 kbps uplink & 1.5 Mbps V-Sat downlink • Selling Price: 35$/ user and 50$/ PC • Competitive advantage: already installed private telephony network offering Internet dialup connectivity to individuals users • Operation stopped by the Ministry of Telecom for illegality of cabling operations even if the region has no other alternative in absence of telephony network.
INTERNET DEVELOPMENT OBSTACLES • Non availability of developed infrastructure : No PSTN = Higher basic necessary investments = High subscription price = Lower Service Standard • Unclear legalization: • Illegality of cabling when it is the only available solution? • Unclear legal aspect of new Wi-Fi technology? • Limited number of computer installationsin Educational, Corporate and Domicile sectors • Low Computer and Internet literacyespecially in Kafarkila Zone • Low Purchase Power( bad economical conditions after the liberation)
Back to Presentation Plan Presentation Plan - Part 4 Suggested Solutions & Recommendations • Local Solutions (2) • Priority Definition • Short, Mid, and long term solutions • Regional Action Plan (5) • Plan overview • First Phase • Second Phase • Third Phase • (Total slides = 7)
Major Priorities per Village • Defined priorities: • Infrastructure • ICT training • CIAC: Communal Internet Access Center • Amelioration of access quality ICT Training & CIAC are sponsored during a short term period, but should become financially independent and self sustained afterwards
Local Solutions The twelve villages have been sorted to 5 solution tracks shown in the figure below. Each track is made from three solutions of which: • the first one would constitute the short-term solution • the first and the second together make the mid-term solution • and the three combined represent the long-term solution.
Overview Of Regional Action Plan • The Conceived action plan is divided into three phases: • First Phase: The elevation of the ICT literacy rate The establishment of the Computer labs in public schools, and the launch of the Internet Caravan • Second Phase: Providing Internet Connectivity The establishment of the Communal Internet Access Centers • Third Phase: Amelioration of Internet Quality Encouraging ISPs and public institutions to invest in the improvement of the Internet Quality (Base Station, Leased lines…)
The First Phase –1- Phase 1: The Elevation of the ICT literacy rate • The currently ICT literacy rate is 3% • The Required ICT rate is 10% • The number of residents targeted by the ICT training is more than 2,400
Villages chosen for Public School Computer Labs (blue circle): Marjeyoun Blat Khiam(2) Kfar Kila Taybeh (2) Villages chosen for Caravan ICT training (yellow square): -Blat Debbeen Ibl Essaki Klayaa Burj El Muluk Deir Mimass - Kfar Kila Oudaisseh The First Phase -2- Phase 1: The Elevation of the ICT literacy rate
Yellow Circle: Internet Café. Red Circle: Intended Communal Access center. * The connection between villages symbolizes proximity or the ability of the residents of one village to use the services present in the other village. The Second Phase Phase 2: Providing Internet Connectivity Phase 2 includes the establishment of three CIAC in the following villages: -Taybeh - KfarKila - Khiam
The Third Phase Phase 3: Amelioration of Internet Access Quality Suggestions for: • The establishment of a local base station to provide adequate Internet access quality (project addressed to Lebanese ISPs) • The provision of Digital and Analogue Leased Lines by the MPT to the local corporate sector