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“The Hunt Is Over”. Online Permit Registration Peter W. Lange, Associate Director Texas A&M University Transportation Services. Communications tools. Battalion interview and ads; Aggie Hotline Bus banner ads Residence Hall Flyers Radio- interviews and ads Television ads
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“The Hunt Is Over” Online Permit Registration Peter W. Lange, Associate Director Texas A&M University Transportation Services
Communications tools • Battalion interview and ads; Aggie Hotline • Bus banner ads • Residence Hall Flyers • Radio- interviews and ads • Television ads • Customer Assistance Promotion • NEO messages • Parking lot signs; signs near Student Center • Computer lab screen savers • Direct mail postcard to faculty/staff home
Marketing budget • Radio - $4500 for the 4 month run- 300 spots – production cost $0 • TV - $2100 includes $300 production – 80 spots 2 months run • Customer Assistance Promo - $400 • Print ads, signage, and bus banners - $3200 • Postcard production and mailing $800 • Total Cost: $11,000
Results: • 33,250 Registered for parking – previous system auto renewed 20,000 permit holders • 22,200 students – expected 21,000 registration start date was delayed 15 days • 90% of faculty/staff registered – expected 75% - registration start date was delayed 50 days – missed 9 month employees