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Chapter 9

Chapter 9. Group Dynamics and Teams. company performance. organizational learning and adaptability. employee commitment. Self Managed Teams Benefits . Supportive top management Policies that promote teamwork. Supportive organizational climate

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Chapter 9

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  1. Chapter 9 Group Dynamics and Teams

  2. company performance • organizational learning and adaptability • employee commitment Self Managed Teams Benefits

  3. Supportive top management Policies that promote teamwork Supportive organizational climate Skilled supervisors and team members Successful Work Teams

  4. Model of Group Development Adjourning Performing Norming Storming Forming

  5. Groupthink • Members of a highly cohesive group • Belief in invulnerability • Belief in inherent morality • Stereotyping outsiders • Fail to explore alternative course of action • Mindguard

  6. Equilibrium Model

  7. Content Process

  8. Task Behaviors • Initiating • Seeking information or opinions • Clarifying and elaborating • Summarizing • Consensus testing • Reality testing • Orienting

  9. Group Maintenance • Gatekeeping • Encouraging • Harmonizing and compromising • Using humor

  10. Emotional Issues: • causes of self oriented emotional behavior • Types of emotional behavior resulting from tension: • Tender emotions: supporting, depending, pairing up • Tough emotions: anger, hostility, self assertiveness • Denial of all emotion: withdrawal, falling back on logic

  11. Disabling Anti group behaviors: • Clown • Ego trip • Recognition seeker • ???

  12. Pure types of reducing tension and expressing emotions • Friendly helper orientation: accept tender, deny tough • Tough battler: accept tough & deny tender • Logical thinker: deny all emotion reason

  13. Success Factors for Teams • Clear, engaging direction • A real team task • Team rewards • Basic material resources • Authority to manage the work • Team goals • Strategy norms

  14. Social Capital Trust Reciprocity Social Networks

  15. Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member Inner Outer Activity: Task: To be the most effective group To list and prioritize 10 items that make an effective team Inner: 4 minutes rotated to work on task You may only work on problem when acting as the inner circle Switch every 4 minutes with outer circle After two sessions as inner circle, consult with outer

  16. Follow-up: • Discuss individual/group behavior • What kind of group were you? • Was the group cohesive • How did cohesiveness relate to performance? • Groupthink? • Group norms? • Conflict? • Social loafing? • Participation

  17. Requirements for Monday - Today!! • Each group will need: • 1 raw egg no egg beaters plz • 6 plastic straws • 1 yard of scotch tape • 1 plastic jar

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