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ILA Scotland seminar Introduction

Purpose of Seminar. To set out for learning providers the keyelements of the new ILA scheme:what are the aims and objectiveswhat are the scheme's key featureshow will it work . Purpose of Seminar. To explain how learning providers canparticipate: standards and requirementsregistration processpayments process.

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ILA Scotland seminar Introduction

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    1. ILA Scotland seminar Introduction

    2. Purpose of Seminar To set out for learning providers the key elements of the new ILA scheme: what are the aims and objectives what are the scheme’s key features how will it work

    3. Purpose of Seminar To explain how learning providers can participate: standards and requirements registration process payments process

    4. Purpose of Seminar To encourage learning providers to participate: understand fully what is involved recognise benefits of participation address queries and concerns clarify next steps

    5. ILA1 - Lessons Learned Positive outcomes from ILA1 very popular with learners stimulated new learning practical benefits for learners fostered more positive attitudes to learning accessible new business opportunity for providers

    6. ILA1 – Lessons Learned rigorous quality assurance robust processes, systems & controls clear comprehensive rules & guidance improved monitoring and support more targeted scheme integrated approach to delivery robust quality framework clear unambiguous basis for participation sustainability and quality improvement

    7. ILA Scotland Overview

    8. ILA Scotland Overview Policy context Aims and objectives Key features of the new scheme Delivery partner roles

    9. ILA Scotland Overview Policy Context Lifelong Learning Strategy Partnership Agreement commitment Minister sets out new scheme to parliament New ILA Regulations in place Launch to learners in summer 2004

    10. ILA Scotland Overview Policy Context – UK wide no ILA successor scheme in England ILA Wales launched summer 2003

    11. ILA Scotland Overview Aims and objectives widen participation in adult learning introduce new learners to adult learning encourage learners to invest in and take ownership of their own learning

    12. ILA Scotland Overview Aims and objectives prioritise the needs of certain learner groups encourage more learning progression support the development of a quality learning provider base in Scotland

    13. ILA Scotland Overview Aims and objectives ensure a good quality learning experience for all learners target funding more effectively, focusing on low-income learners improve active account usage

    14. ILA Scotland Overview Key features of the new scheme target audience low income (from summer 2004) less than £15k individual income per year includes individuals on passported benefits low income plus ‘universal’ (from spring 2005) phased approach

    15. ILA Scotland Overview Key features of the new scheme funding individual contribution by all learners minimum individual contribution of £10 per learning episode ILA funding of up to £200 per year for low income learners ILA funding of up to £100 per year for ‘universal’ learners

    16. ILA Scotland Overview Key features of the new scheme types of ‘eligible learning’ for low income learners, a wide range of eligible learning no general requirement for courses leading to qualifications ICT courses leading to qualifications or recognised certification up to SCQF Level 5 (SVQ Level 2)

    17. ILA Scotland Overview Key features of the new scheme types of ‘eligible learning’ for ‘universal’ learners (from 2005) focus is on ICT courses, leading to qualifications or recognised certification up to SCQF Level 5 (SVQ Level 2)

    18. ILA Scotland Overview Key features of the new scheme marketing and communications learning provider information and promotion working with key intermediaries pre and post-launch learner launch for low income offer in summer 2004 proactive marketing tailored to target audience

    19. ILA Scotland Overview Key features of the new scheme marketing and communications clear comprehensive information and guidance for learners ongoing communications and support during the scheme for learners, learning providers and intermediaries

    20. ILA Scotland Overview Delivery partnership: SAAS and SUfI SAAS role: application processing income assessment learner account management booking of learning payments to learning providers

    21. ILA Scotland Overview Delivery partnership: SAAS and SUfI SUfI role: marketing and promotion information and guidance learning provider and course registration learner tracking learning provider monitoring

    22. The ILA Scotland Experience

    23. Learner

    24. Learner

    25. Learner

    26. Learner

    27. Learner

    28. Learner

    29. Learner

    30. Provider – Getting Started

    31. Provider - Application

    32. Provider – Learning Opportunities

    33. Provider – Learning Opportunities

    34. Provider - Registration

    35. Payment Process

    36. Process Requirements Complete registration process (LPRA and LPPA) Access Learning Provider secure services on ILA Scotland web channel Submit booking details for learners Submit Learning Token for bookings

    37. Payments All payments made via BACS Payments made on 1st of the month Payments made at least 31 days after learning token submitted

    38. Services available Password maintenance Create web user account Maintain web user account Request bookings Confirmation of bookings Cancellation of bookings

    39. Services available

    40. Reports (content) All bookings can be viewed on-line All confirmation of bookings (Learning Token submissions) can be viewed on-line All booking cancellations can be viewed on-line All payment statements can be viewed on-line

    41. Reports (format) Varied search criteria, e.g. date, course Can be printed and saved as required

    42. Additional Features Create web sub-users Immediate feedback on incorrect submissions

    43. Help A step-by-step userguide will be issued to the nominated person on the LPPA An ILA Scotland support will be available for these secure services

    45. Transaction times Learner enrols with provider No more than 45 days later Provider books learner on ILA Scotland system No more than 180 days later Learning starts No more than 45 days later Learning Token is entered on the ILA Scotland system At least 31 days after Learning Token entered Payment released to provider

    46. Operational Rules and Guidelines

    47. Operational Rules and Guidelines Aim is to: support a quality learning provider base ensure a quality learning experience for all learners deliver a robust and sustainable scheme

    48. Operational Rules and Guidelines ILA1 lessons learned lack of clarity in rules, guidance and contractual basis requirements not fully set out prior to start inconsistent advice on queries and concerns

    49. Operational Rules and Guidelines ILA Scotland set out clear unambiguous and comprehensive rules and guidance establish clear contractual basis for participation (LPRA and LPPA) provide a robust basis for action if required

    50. Operational Rules and Guidelines ILA Scotland building on the detailed lessons of ILA1 informed by road-testing with providers clear consistent focus for queries integrated approach to managing complaints

    51. Operational Rules and Guidelines Clear rules and guidance for: learning providers learners intermediaries

    52. Operational Rules and Guidelines What is covered? registration and booking requirements payment of contributions discounts modular courses

    53. Operational Rules and Guidelines What is covered? VAT start of learning value for money audit and compliance requirements quality guidelines marketing guidelines

    54. Operational Rules and Guidelines Definition of Eligible Learning (DEL) definition for low income offer excludes: full-time HE and advanced professional qualifications learning re statutory requirements, e.g. health and safety work-related training, e.g. training for ‘core duties’ adult literacy and numeracy courses driving lessons (Cat A or B) leisure or sports activities not leading to a recognised qualification

    55. Operational Rules and Guidelines Definition of Eligible Learning (DEL) definition for universal offer limited to: ICT courses leading to qualifications/certification up to and including SCQF Level 5 (SVQ Level 2) covers any training related to computer hardware, software and/or associated communications media such as the Internet

    56. Operational Rules and Guidelines Transaction time limits enrolment with learning provider booking learner on ILA system confirming start of learning payment of ILA Scotland grant

    57. Operational Rules and Guidelines Quality guidelines quality standards compliance with rules and guidelines quality of learning - learner focus quality enhancement

    58. Operational Rules and Guidelines Marketing guidelines quality in communicating with learners providers crucially important to marketing success must maintain scheme integrity clear and consistent messages generic materials available to providers

    59. Operational Rules and Guidelines Marketing guidelines guidance on use of ILA Scotland logo marketing materials to be approved core scheme and provider details to be included clear guidance on direct marketing activity sets out what is not acceptable single consistent contact point for queries

    60. Provider Registration

    61. Return Application

    62. Process Application

    63. Setup for Learning Opportunities

    64. Enter Learning Opportunities

    65. PROM Tool Online access Secured login Auto-update ‘Office’ like user interface

    66. Process Opportunities

    67. Definition of Eligible Learning First Aid Training/Health and Safety Training: Training which is a statutory requirement of an individual’s employment would NOT attract ILA Scotland incentives. Aromatherapy or art training: Given as a reward by the employer e.g. for the employee of the month would NOT attract ILA Scotland incentives. Training in MS Office 2003 : If required to improve staff skills following introduction of new software by the employer would NOT attract ILA Scotland incentives Outward Bound type courses : Participation in which is aimed to improve team building or personal soft skills would NOT attract incentives.

    68. Approve for publishing

    69. Publish Opportunities

    70. Compliance Monitoring

    71. Audit/Inspection Outcomes

    72. Next Steps

    73. Next steps pre-launch

    74. Next steps post-launch

    75. Contact Points: Helpline: 0141 285 6104 Website: www.ilascotland.org.uk

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