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enterprise solution to your Outsource need. Our focus is our customer’s gROWTH. Vision & Mission. Our vision is to contribute to society by providing the businesses, innovative robust and agile IT solutions which help raise the overall standards of human beings both economically and socially.
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Vision & Mission • Our vision is to contribute to society by providing the businesses, innovative robust and agile IT solutions which help raise the overall standards of human beings both economically and socially. • Our Mission is to help our clients escalate a growth path by innovatively designing of IT solutions and creating a hub which is an elixir for all outsourcing needs of the businesses across the globe.
About Us • An Enterprise business solution provider for your outsource needs , offering :
Who we are • A group of professionals’ endeavour in pursuit of providing indigenous outsource solutions to companies across the globe to help them generate more revenue with lower risks. • Core team with rich & diversified experience of servicing multiple industries in the field of business development and operation management. • Hard Core professionals who have successfully managed the IT & ITeS division of a 1000 seater BPO in India.
What we do • Provide concerted business solutions in complete sync with short & long term revenue growth strategies of client in a robust , efficient yet an agile way • Possess the domain knowledge and understanding of best of breed methodologies to build direct and indirect sales channels along with strategic partnerships
Industry Spectrum • SANSHI has been successfully executing on shore and off shore projects for global customers spread over a wide Industry spectrum. • The core team has served more than 50 customers in UK, North America, Australia and India. Our services cover a wide spectrum of industries :
Service Spectrum • With combined experience of professionals and channel partners forming SANSHI, we are able to cater to multifarious onshore & offshore needs of the diverse industries in several ways :
Customer Contact Services • Cater to manifold Industry Verticals with our expertise being Finance And Communication through following services
BPO Services • Through these services exhausting your back office requirements, your core business can be attended unperturbed and trouble free
KPO Services • Backed up with our proficient partners, we give you the best of the following in Knowledge Process Out Sourcing vertical.
RPO Services • We possess expertise in areas like Management, Mass Communication, Marketing – Brand Personality, Marketing – Customer Satisfaction, Marketing Research, Business Research and Marketing Communication. • Our multi-talented specialists are degree holders from premier institutes. They have rich industry experience at different levels. We cover the under mentioned aspects :
Education services • Brings education to your desktop through a variety of online certificate and degree courses with their curricula and certifications recognized globally through strategic partnership. • Through several marketing channels like telephone, web, e-mail, SMS blast etc., provides the work force skills necessary to acquire professional caliber positions for many in-demand occupations. • Few of the courses offered:
CAD Services • We provide
Marketing Solutions to LPO • We are looking to play a role of becoming an extended marketing arm for LPOs. This will help LPOs in generating more revenues with less of risks involved. • Combined with our channel partner, Sanshi’s experience provides accurate and actionable experience that is customized to align precisely with your requirements and initiatives.
Quality Conformance to customer’s requirements EDMS (Electronic Document Management System) through an inbuilt CRM software. Quality Policy • Doing the Job right the first time • Making and delivering Commitments • Excelling through planning and teamwork • Seeking continual improvement with Benchmarking • Respecting team members and making Sanshi a great place to work Quality Assurance We seek to implement Six-Sigma, ISO and COPC quality norms for all offshore operations. • Maker-Checker concept • Internal control unit • Quality audits • Comprehensive review mechanism like using the Weekly Activity Reports, Quarterly review reports etc.
Quality Measures • Quality Check : • Perform quality checks on a valid sample size • Measure performance against benchmarks identified for the process • Cause Analysis & Monitoring Measures : • Analyze Root cause of errors/defects. • Solutions and Monitoring measures are worked out and deployed • Process Improvement Task Forces : • Task Forces formed in project mode to regularly improve critical delivery parameters and to constantly drive productivity enhancement
Training • Induction Trainingis a comprehensive program including Voice & Accent, Culture Orientation, Soft Skills, Process training. • Ongoing Training & development plan • which is tailored to client needs & individual aspirations. • includes Team Training sessions, soft skills On –the- Job, Monitoring of the Calls, Feedback etc
IT Solutions • We believe our ‘business is developing yours’, we strive to help businesses with their process start-ups and their further development. • We aim to do this via critical planning and analysis. Whether you need to plan your business processes, analyze them or get your marketing in gear and rattle your competitors, SANSHI’s business software will be of invaluable assistance. • Our services range also extends to helping companies setup new sales channels in UK, North America and India, whether these are direct channels such as technology specific sales and telesales teams, or indirect channel partners focused on your area of technology.
IT Solutions • Some of our services include: • Development of Integrated CRMs which are not only fast but accurate and secure • Providing online marketing and generating awareness and sales leads through web marketing, email, SMS blast, IVR blast etc. • Identifying call centers and developing sales channels for your technology • Writing and promoting technical white papers to drive sales opportunities • Assistance in marketing campaigns and metrics.
HR Solutions • Through our brand Ogenie, we run an efficient and professionally managed HR consultancy firm. • We understand your need for dedicated and specialized professionals/ executives for the various critical jobs to be taken care of in the best possible way. • When it comes to HR consulting and placements, Ogenie provides several unique advantages. These are: • Managed by professionals with cutting-edge technology • Vast experience in HR consultancy and placement • Expertise in several industry verticals • Proven track record of providing the finest professionals • Keeping tab of the latest trends in the industry verticals • Reduced personnel and recruiting costs
HR Solutions • Our domains: • Information Technology • Telecommunication • Financial services and consulting • Banking and Insurance • BPO & KPO • Finance and accounts • Commercials and Supply chain • Legal
Training Services • We have a set of training courses especially designed by experts in the area, for most important segment of any business i.e. • Sales – for new prospects and business growth • Customer Service – for retaining existing clients and keeping them satisfied
Enterprise Solutions • We provide enterprise solutions to businesses and assist them with consultation as well as provide them concrete and precise solutions for every kind of challenge they face in providing off shore services to their clients. • Backed up with our channel partners we assist in providing • Technology Set Up • Business development • Transition • Recruitment and Training • ISO Certifications • Managing Operations
Our Solutions Fortitude • Core team’s proficiency in serving global customers • Understanding your requisites by applying best of breed methodologies. • Excellence in executing short and long term projects to your specific requirements • Expertise in devising a fine balancing mechanism between sales generation and compliance control measures • World class quality and on-time deliverables at amazing cost effective prices.
SanshiA Partner by Choice • In today’s business you need partners • Who has deep domain knowledge • Who can improve your business by infusing technology and strategy consulting • Who provides Confidence, Trust and Value • Sanshi possesses all to become your partner by choice.
