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Welcome to the Faculty Learning Community Mediation & Dialogue. Part 1: Mediation Creating “Win-Win Solutions Panel: D. Cleveland, M. Bennett-Marley, Primrose Culmer, M. Bernal-Dobek, M. Hincapié. What is Mediation?.
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Welcome to the Faculty Learning CommunityMediation & Dialogue Part 1: Mediation Creating “Win-Win Solutions Panel:D. Cleveland, M. Bennett-Marley, Primrose Culmer, M. Bernal-Dobek, M. Hincapié
What is Mediation? A process whereby a neutral third party acts to encourage and facilitate the resolution of a dispute between two or more parties where they can reach a mutually acceptable and voluntary agreement. The decision making authority rests with the parties in conflict. Conflict is an inevitable part of our lives, and mediation can play a vital role in the peaceful resolution of such conflicts.
The Mediation Process: • Confidential and private • Voluntary • Informal • Non adversarial • Interactive • Encourages parties to take responsibility • Fosters joint problem solving • Explores settlement alternatives (Win-Win)
Steps in the Mediation Process • The beginning: pre-mediation set-up • Mediator’s opening statement • Accumulating information: parties recount what has brought them to mediation • Assist parties in organizing agenda for the mediation (always subject to revision) • Generate movement, consider creative alternatives • Ending the mediation: written agreement
The Role of the Mediator • Impartial facilitator • No authority to impose a resolution • Set the stage & outline ground rules for discussion • Establish trust & build rapport • Listen, clarify, summarize • Empower parties • Reality testing