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AIRN’s Vision, AIRN’s Culture. What is AIRN’s Culture?. Culture is the manifestation of the shared values of the AIRN as represented by the actions of its staff. What makes a good association culture?. Stuff gets done It gets done well People are happy
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What is AIRN’s Culture? Culture is the manifestation of the shared values of the AIRN as represented by the actions of its staff
What makes a good association culture? • Stuff gets done • It gets done well • People are happy • Leaders provide direction and guidance and GET OUT OF THE WAY • Success is celebrated • Failure is used as a way to learn
Protecting your culture • Walk the talk • Hiring is crucial;Firing is also crucial • Communicate the association’s culture • Measure against the association’s values • The organization reflects its culture • Watch out for warning signs
How do you know if the culture is damaged? • Bored people quit • Disenfranchised people quit • Disengaged people quit
How do you know if the culture is broken? • People don’t care • (Good) People are leaving • You spend time on the wrong things instead of building the association