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Après le deluge, quoi?. 630 campus information-technology professionals 1 / 2 central (NSIT), 1 / 10 each Biological Sciences and Business, rest in smaller groups 340 total NSIT staff (at full strength) Total University spending on IT about $90-million/year
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630 campus information-technology professionals • 1/2 central (NSIT), 1/10 each Biological Sciences and Business, rest in smaller groups • 340 total NSIT staff (at full strength) • Total University spending on IT about $90-million/year • 7.5% of University operating expense • $65-million flows through NSIT • 1/3 networking recharge, 1/4 store sales and service recharge, rest central
BudgetProcess NSIT Other IT Other
Usage Proxy Share
Usage Calls Voicemail Proxy Data Networking Share Phone Line
Usage Calls Voicemail Different Proxy Data Networking Share Phone Line
Usage Calls Voicemail Proxy Data Networking Phone Line
Usage Big Calls Voicemail Proxy Data Networking Phone Line Little Calls
Behavior Narrow, Costly Svcs Bad Stuff Proxy Data Networking Phone Line Widely Used Stuff Good Stuff
Issues • Recoverability • Supervision & discipline • Record retention & retrieval • Responsiveness to institutional change • Responsiveness to technological change