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ISE 412: Human Factors Engineering

ISE 412: Human Factors Engineering. Dr. Laura Moody Fall, 2008. Course Goals. Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human factors research. Develop models of human-machine systems.

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ISE 412: Human Factors Engineering

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  1. ISE 412: Human Factors Engineering Dr. Laura Moody Fall, 2008

  2. Course Goals • Upon completion of ISE 412, students will be able to: • Develop, conduct, and evaluate the results of human factors research. • Develop models of human-machine systems. • Develop information requirements based on understanding of human sensory processing and cognition. • Develop action requirements based on understanding of human response capabilities and limitations. • Design human-machine interactive systems based on appropriate models, information and action requirements, and an understanding of human abilities, limitations, and preferences.

  3. In addition, you should be able to … • Listen purposefully. • Observe actively . • Ask questions to gain a deeper understanding. • Use observation and questioning to better understand how people relate to technology and their environment (and vice versa.)

  4. Background: History of Human Factors EARLY DAYS … LATER … NOW … understanding complexity pervasive human factors

  5. The Designer’s Dilemma

  6. Modern Human Factors Understands That … PEOPLE USE TECHNOLOGY … TO ACCOMPLISH THEIR GOALS … IN THEIR ENVIRONMENT.

  7. Related Fields

  8. Understanding the Human Factors Problem How does the person understand the situation? How does he/she know what to do? What actions are available? How are they initiated? How is information obtained / presented? What information is needed? What is available? What is the result of the person’s action?

  9. HF in Complex Systems(aka, Human-Systems Integration) from: Federal Aviation Administration, NSWCDD/TR-01/101: Human-Centered Systems Engineering Process Guidance. http://www.hf.faa.gov/docs/508/docs/Human_System_Engineering_(NSWC).pdf

  10. Hierarchy of User Needs (from Bonapace, 2002) Examples … pleasure usability functionality safety and well-being Understanding HF in Consumer Products

  11. Human Factors in the Product Development Process PRM PRODUCTION RELEASE MILESTONE POS PROJECT OBJECTIVE SUMMARY DRM DESIGN RELEASE MILESTONE CUSTOMER CUSTOMER MLM MARKET LAUNCH MILESTONE CSM CONCEPT SELECTION MILESTONE PRE IST CONCEPTUALISATION CONVERSION EXECUTION • HF design requirements • Design guidance / recommendation • Professional assessment • Concept evaluation • Benchmarking • Identify behaviors, perceptions, beliefs and attitudes • Develop user experience map • Identify user types / styles of use • Develop process maps and/or user models and interaction styles • Investigate habits and practices • Culture & Lifestyle • Identify unmet latent needs/desires • Benchmarking • Design guidance • Professional assessment • Product evaluation • Benchmarking • Field testing • Follow up research • Benchmarking IST IDEA SCREEN TOLLGATE CET CONCEPT EVALUATION TOLLGATE BET BUSINESS EVALUATION TOLLGATE POST AUDIT Define Req’ts. Model Design Evaluation Research

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