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Understand and adapt to men's and women's communication differences to reduce conflicts and improve relationships in both personal and professional settings. Explore gender-specific motivations and learn effective strategies to enhance communication styles. Gain insights into empathy, problem-solving, cooperation, competition, and more to foster understanding and harmony. Discover the advantages of left-brain logical management and right-brain visionary leadership in today's diverse workplace scenario. Enhance your communication skills for a more inclusive and productive environment.
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“Closing the Gender Gap” Trisha Svehla, President MANAGING THE MOSAIC™ www.managingthemosaic.com
Presentation Objectives • Acknowledge differences between men’s and women’s communication styles that can cause conflict.
Presentation Objectives • Acknowledge differences between men’s and women’s communication styles that can cause conflict. • Understand the gender-specific motivations behind communications.
Presentation Objectives • Acknowledge differences between men’s and women’s communication styles that can cause conflict. • Understand the gender-specific motivations behind communications. • Adapt your own communication style, when necessary, to create successful relationships.
Presentation Objectives • Acknowledge differences between men’s and women’s communication styles that can cause conflict. • Understand the gender-specific motivations behind communications. • Adapt your own communication style, when necessary, to create successful relationships. • Reduce gender-related conflicts.
Presentation Objectives • Acknowledge differences between men’s and women’s communication styles that can cause conflict. • Understand the gender-specific motivations behind communications. • Adapt your own communication style, when necessary, to create successful relationships • Reduce gender-related conflicts. • Improve working relationships.
Group Discussion Question • What is the one change that men could make to facilitate communication with women?
Group Discussion Question • What is the one change that men could make to facilitate communication with women? • What is the one change that women could make to facilitate communication with men?
Women: Get to the point !! Men: Listen !! One Change
Brain Lateralization Studies • Harvard Preschool • Boston Children’s Hospital • Yale Study
Brain Lateralization Studies • MRI’s show women use both sides of the brain for processing information. Men tend to use only the left side. • Women have a larger corpus callosum, connecting nerves to the brain, which may enable women to move rapidly from right to left brain functions. • During the 18th to 26th weeks of pregnancy, a chemical wash of testosterone occurs with baby boys, causing the right side of the brain to recede and destroying some of the connecting nerve fibers.
Six Major Gender Communication Differences • Empathy vs. Solutions • Questions: How they are used. • Details vs. Big Picture • Cooperation vs. Competition • Asking for Help vs. Not asking for Help • Rapport vs. Invasion
Empathy Vs. Solutions • Women tend to seek an empathetic response; men tend to offer solutions.
Questions – How They Are Used • Women often ask questions simply to show interest and build rapport. • Men usually make direct statements about what they want and take other’s comments at face value without attention to hidden meanings.
Details vs. Big Picture • Women want complete details to understand and verify a situation. • Men want only the big picture and find pushing for details irritating.
Cooperation vs. Competition • Women tend to avoid confrontation and focus on areas of agreement. • Men do not shy away from confrontation and tend to express disagreements openly.
Asking for Help vs. Not Asking for Help • Women generally ask for help if they need it. • Men consider asking for help or information as a sign of weakness.
Rapport vs. Invasion • Women tend to be participative and indirect. • Men tend to be authoritative and direct.
In our culture, girls learn: • How to play one on one • How to get along • How to be fair to everyone • How to engage in play as a process • How to negotiate differences • How to keep the power dead even
In our culture, boys learn: • Competition is the name of the game • Always do what the coach says • How to be a good team player • How to be a leader • How to be aggressive or to posture aggressiveness
In Our Culture Boys Learn: • How to take criticism and praise • How to stay focused on the the goal • Winning is all that matters • How to have a game plan
Summary • Understanding communication differences is critical to effective personal and business relationships. • We must acknowledge that there is not one right way to communicate in today’s diverse workplace. • Management is basically a left brain, logical approach toward controlling things; leadership is a right brain, intuitive-visionary approach toward building relationships. • In today’s business environment, the ability to rapidly move from left brain to right brain is a female advantage. • The ability to handle conflict is a male advantage.
