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SUMMARY OF PERFORMANCE AGAINST OBJECTIVES 2016/17 Financial Year

Summary of performance, stakeholder survey results, financial statements, assets, liabilities, and cash flows for FY 2016/17, focusing on achieving weather intelligence and customer satisfaction.

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SUMMARY OF PERFORMANCE AGAINST OBJECTIVES 2016/17 Financial Year

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  1. SOUTH AFRICAN WEATHER SERVICE ANNUAL PERFORMANCE REPORT FINANCIAL YEAR 2016/17 “Creating a WeatherSMART Nation” Jerry Lengoasa Chief Executive Officer04 October 2017

  2. SUMMARY OF PERFORMANCE AGAINST OBJECTIVES • 2016/17 Financial Year • 26/31 Targets (84%) –Achieved • 2/31 Targets (6%)-Partially achieved • 3/31 Targets (10%) – • Not Achieved

  3. SUMMARY PERFORMANCE AGAINST OBJECTIVES • 2016/17 Financial Year 13 Targets in Total 12 Targets achieved 1 Partially Achieved • STRATEGIC GOAL 1: PROVISION OF PRODUCTS AND SERVICES • STRATEGIC GOAL 2: CAPABILITY AND CAPACITY DEVELOPMENT

  4. SUMMARY OF PERFORMANCE AGAINST OBJECTIVES • 2016/17 Financial Year 8 Targets in Total 7 Targets achieved and 1 Partially Achieved 3 Targets in Total 3 Targets achieved • STRATEGIC GOAL 3: ENGAGED STAKEHOLDERS 5 Targets in Total 4 Targets Achieved 1 Target Partially Achieved • STRATEGIC GOAL 4: RESEARCH AND KNOWLEDGE /INTELLIGENCE CREATION • STRATEGIC GOAL 5: GROWTH AND SUSTAINABILITY

  5. STRATEGIC GOAL 1: PROVISION OF PRODUCTS ANDSERVICES

  6. STRATEGIC GOAL 1: PROVISION OF PRODUCTS ANDSERVICES

  7. STRATEGIC GOAL 2: CAPABILITYANDCAPACITYDEVELOPMENT

  8. STRATEGIC GOAL 2: CAPABILITYANDCAPACITYDEVELOPMENT

  9. STRATEGIC GOAL 2: CAPABILITYANDCAPACITYDEVELOPMENT

  10. STRATEGIC GOAL 2: CAPABILITYANDCAPACITYDEVELOPMENT

  11. STRATEGIC GOAL 2: CAPABILITYANDCAPACITYDEVELOPMENT

  12. STRATEGIC GOAL 3: ENGAGE STAKEHOLDERS

  13. STRATEGIC GOAL 3: ENGAGED STAKEHOLDERS

  14. STRATEGIC GOAL 4:RESEARCHANDKNOWLEDGE/INTELLIGENCECREATION

  15. STRATEGIC GOAL 4:RESEARCHANDKNOWLEDGE/INTELLIGENCECREATION

  16. STRATEGIC GOAL 5:GROWTHANDSUSTAINABILITY

  17. STAKEHOLDER PERCEPTION SURVEY RESULTS • Customer perceptions of overall satisfaction with SAWS is 85.5% (mean = 4.5). This is an excellent score and exceeds the desired performance score range of 80-83%. This score should be maintained by keeping up the performance on all aspects of the quality of service and quality of products/services provided. • Quality of service and Quality of products/services have a high impact on customer satisfaction and should be at least 83% if these are to be differentiators – SAWS has excellent scores of 85.5% and 86%, respectively, these scores should be maintained. • Verbatim comments from respondents indicate SAWS staff is regarded as friendly, helpful, knowledgeable and professional, customers also felt SAWS provides accurate data/information, great service levels, timeous reports, good response times and regular weather forecasts/updates. • SAWS's corporate image received a good performance score of 83.9%. This component of satisfaction should have a minimum score of 80%, aiming to be 83% and higher, which has been achieved. SAWS should maintain its good image within the market. • Price – or tariff charged - has a low impact on satisfaction and can be considered a hygiene factor. It should still be adequately performed. In this case, it has a reasonable performance score (60%) indicating that customers are of the opinion that they pay a fair price in terms of tariff charged for SAWS’ products/services. It is simply necessary to ensure that customers believe that the price they pay is justified relative to the quality service and quality of the product/service they receive.

  18. SAWS STAKEHOLDER PERCEPTION SURVEY

  19. SAWS STAKEHOLDER PERCEPTION SURVEY RESULTS

  20. ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2017

  21. FINANCIAL REPORT • Status Update on Major Audit Findings • 31 MARCH 2017

  22. FINANCIAL REPORT • Status Update on Major Audit Findings • 31 MARCH 2017

  23. FINANCIAL REPORT • Statement of Financial Performance for the year ending • 31 MARCH 2017

  24. FINANCIAL REPORT • Statement of Budget vs Actual for the year ending • 31 MARCH 2017

  25. FINANCIAL REPORT - ASSETS • Statement of Financial Position as at 31 March 2017 ASSETS Total Assets – increased by 5% from R495 million to R523 million • Non-Current Assets - decreased by 8.18% from R427 million to R394 million • Acquisitions for 2016/17 amounted to R2 million, mainly due to: • Computer Equipment purchases of R1,2 million • Current Assets - increased by 46.66% from R68 million to R128 million • Cash and cash equivalents increased from R44 million to R90 million • Accounts Receivables increased from R16 million to R26 million

  26. FINANCIAL REPORT - LIABILITIES • Statement of Financial Position 31 March 2017 LIABILITIES Total liabilities increased by 17.25% from R53 million to R64 million • Non-current liabilities - increased by 24.40% from R12 million to R15 million • Retirement benefit obligations increased from R8,32 million to R11,32 million • Current liabilities - increased by 15.03% from R42 million to R49 million • Trade and Other Payables increased from R19 million to R21 million • Unspent Donor funds increased from R4 million to R10 million

  27. FINANCIAL REPORT • Statement of Cash Flows As At 31 MARCH 2017

  28. Thank you

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