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MicroSave-Africa Market Research for MicroFinance How the Tools were Developed. Developed with 9 MFIs inBangladeshPhilippinesKenya/Tanzania/UgandaPilot-tested as a toolkit inKenya/Tanzania/UgandaTraining underway/planned for:International NetworksMFIs in East/South/West AfricaAfrican TA C
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1. MicroSave-Africa’s Focus Groups and PRA Tools A MicroSave presentation distributed on www.ideasnet.org
2. MicroSave-Africa Market Research for MicroFinance How the Tools were Developed Developed with 9 MFIs in
Bangladesh
Philippines
Kenya/Tanzania/Uganda
Pilot-tested as a toolkit in
Kenya/Tanzania/Uganda
Training underway/planned for:
International Networks
MFIs in East/South/West Africa
African TA Consultants
3. MicroSave-Africa Market Research for MicroFinance Focus Group Discussion
Participatory Rapid Appraisal Tools (14)
Seasonality Analyses
Lifecycle Analysis
Product Attribute Ranking
Wealth Ranking
Cash Mobility Mapping
Financial Sector Trend Analysis
Handout: A Quick Introduction to Market Research for MicroFinance
4. What Is A Focus Group Discussion ? Relatively new technique for data collection.
Used to collect qualitative data - provides descriptive information not numbers and figures.
6-8 homogeneous participants discuss a particular issue lead by a moderator probing (not prompting) and helping the group explore the issues in depth.
The discussion is recorded.
The “Focus” in Focus Group Discussion describes the importance of focusing on a few key (generally related) issues. What Is A Focus Group Discussion ?
Relatively new technique for data collection.
Used to collect qualitative data - provides descriptive information not numbers and figures.
6-8 homogeneous participants discuss a particular issue lead by a moderator.
Probing (not prompting) and helping the group explore the issues in depth.
The discussion is recorded.
The “Focus” in Focus Group Discussion describes the importance of focusing on a few key (generally related) issues.
What Is A Focus Group Discussion ?
Relatively new technique for data collection.
Used to collect qualitative data - provides descriptive information not numbers and figures.
6-8 homogeneous participants discuss a particular issue lead by a moderator.
Probing (not prompting) and helping the group explore the issues in depth.
The discussion is recorded.
The “Focus” in Focus Group Discussion describes the importance of focusing on a few key (generally related) issues.
5. When Is A Focus Group Discussion Useful/Applicable ? To collect a large amount of complex data in a relatively short period of time.
More in-depth examination of issues through the dynamics of a peer-group discussion.
It is useful for qualitative/descriptive data collection and/or when detailed information is required in a short period of time. When Is A Focus Group Discussion Useful/Applicable ?
FGDs allow the collection of a relatively large amount of data in a relatively short period of time. They also allow more in-depth examination of issues through the dynamics of a peer-group discussion.
FGDs are therefore useful when qualitative or descriptive data and/or when detailed information is required in a short period of time.
When Is A Focus Group Discussion Useful/Applicable ?
FGDs allow the collection of a relatively large amount of data in a relatively short period of time. They also allow more in-depth examination of issues through the dynamics of a peer-group discussion.
FGDs are therefore useful when qualitative or descriptive data and/or when detailed information is required in a short period of time.
6. Focus Group Discussion Process Focus Group Discussions Process
Get to Know the Sector
->
Get to Know the Clients
->
Arrange Logistics and Select Interviewees/Participants
->
Prepare and Pre-Test the Discussion Guide
->
Conduct the Focus Group Discussion
->
Analyse the Data and Prepare the Report/Presentation
Focus Group Discussions Process
Get to Know the Sector
->
Get to Know the Clients
->
Arrange Logistics and Select Interviewees/Participants
->
Prepare and Pre-Test the Discussion Guide
->
Conduct the Focus Group Discussion
->
Analyse the Data and Prepare the Report/Presentation
7. Market Research & Prototype Development Process Overview Market Research Flow Chart
This slide provides an overview of the product development process.
Define the problem
->
Understand the clients’ needs (through qualitative research techniques)
->
Develop the product concept/prototype including costing and pricing
->
Test the product prototype (through quantitative research techniques)
->
Develop a product a pilot testing plan
Implement and Evaluate the product pilot
Develop a Business Plan for Launch/roll-outMarket Research Flow Chart
This slide provides an overview of the product development process.
Define the problem
->
Understand the clients’ needs (through qualitative research techniques)
->
Develop the product concept/prototype including costing and pricing
->
Test the product prototype (through quantitative research techniques)
->
Develop a product a pilot testing plan
Implement and Evaluate the product pilot
Develop a Business Plan for Launch/roll-out
8. Focus Groups depend on the Moderator
9. Focusing on the Issues
10. … and is fun too!!!
11. Exercise Break into four groups
Seasonality Analysis
Life Cycle Analysis
Financial Sector Trend Analysis
Product Attribute Ranking
Review the outputs of these PRA tools and answer the three questions.
Handout: PRA Tools (and on completion of the exercise PRA Tools Resolved)
12. Seasonality Analysis
13. Seasonality Analysis
14. Life-Cycle Analysis
15. Life-Cycle Analysis
16. Product Attribute Ranking
17. Uses and Options for the MicroSave-Africa Market Research for MicroFinance Market Research - for product development or “refinement”
Analysis of vulnerability/risk/opportunities and how clients use financial services
Analysis of financial landscape - informal/formal
Analysis of drop-outs and delinquency problems
Impact assessment
Analysis of relative depth of outreach
Fraud/rent-seeking identification
Implementation cost
18. FGD & PRA: Many Uses in Many Settings
19. MicroSave-Africa A CGAP/DFID/UNDP Initiative“Promoting high-quality financial services for poor people” Shelter Afrique Building, Mamlaka Road, P.O. Box 76436, Nairobi, Kenya
Tel: 254 (0)2 724801/724806/726397
Fax: 254 (0)2 720133
Email: msa@MicroSave-Africa.com
Website: http://www.MicroSave-Africa.com