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Delivering business and cultural change through redesigned property services

Delivering business and cultural change through redesigned property services. What decisions would you make? Mark Tailby - Turner & Townsend David Mathieson – Turner & Townsend. Workshop Purpose.

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Delivering business and cultural change through redesigned property services

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  1. Delivering business and cultural change through redesigned property services What decisions would you make? Mark Tailby - Turner & Townsend David Mathieson – Turner & Townsend

  2. Workshop Purpose to take you through and involve you in the steps and the decision making process you could go through when redesigning your property services Over ONE HUNDRED YEARS of managingPUBLIC PROPERTY for thePUBLIC GOOD

  3. Workshop Format • Decision making process set out on sheets in room and on handouts • I will talk briefly through a case study and some considerations for each decision • Make your decision and put your reasons on a post-it and put on the flow chart • We need quick decision making! Over ONE HUNDRED YEARS of managingPUBLIC PROPERTY for thePUBLIC GOOD

  4. Oxfordshire County Council – A Case StudyWhat did they want to achieve? 4

  5. How was this achieved? • An ambitious and comprehensive approach – over 2 years to complete • Business case – the need for change and scope • Corporate landlord – the internal arrangements • Procurement strategy – how should we organise our external services • Procurement delivery – competitive dialogue • People and Culture – making the internal changes • A managed change programme with a focus on benefits 5

  6. Decision 1 – The Need for ChangeIndicators that Change is Needed Over ONE HUNDRED YEARS of managingPUBLIC PROPERTY for thePUBLIC GOOD

  7. Decision 2 - Scope

  8. Decision 3 – Property Service Arrangements

  9. Decision 4 – Procurement Strategy

  10. What was delivered? 10

  11. How was the property service changed? 11

  12. Delivery Challenges and Solutions 12

  13. What lessons were learned? 13

  14. Mark Tailby e: mark.tailby@turntown.com t: 0207 544 3513 David Mathieson e: david.mathieson@turntown.com t: 0207 544 5806

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