Resume Prep for the Business Professional Presented by:

1. Resume Prep for the Business Professional Presented by: Mike Major, SPHRDirectorCareer Services

2. Career Services Who is your competition? www.svsu.edu/careers

3. Career Services Career Services Winning Résumés www.svsu.edu/careers

4. Career Services What is the purpose of a resume? www.svsu.edu/careers

5. Career Services Value Proposition • What will you bring to the organization? • Do you have the skills necessary to do the work? • Do you have the experience that the organization desires? www.svsu.edu/careers

6. Eyes tracing Down From left to right Use of bold Use of italics White space Clear headings No large text blocks Use of bullets Career Services Layout Primer www.svsu.edu/careers

7. Career Services Standard Resume Headers • Name and Contact Information • Objective • Education • Relevant (Fieldwork) Experience • Computer & Technical Skills • Work Experience • Community Involvement & Accomplishments • References www.svsu.edu/careers

8. Career Services Name and Contact Information Susan Student 7400 Bay Road University Center, MI 48710 (989) 222-2222 (Cell) (989) 555-5555 (Home) careers@svsu.edu *if you’re not staying at home or don’t trust your roommates to take messages, cell only is appropriate www.svsu.edu/careers

9. Career Services www.svsu.edu/careers

10. Be sure that it is customized specifically for each job that you are applying for “To apply my exceptional interpersonal, creative and teamwork skills as a co-op or intern in business.”  Too Vague Study the Job Description to see what qualities they are looking for and accentuate those aspects of your professional capabilities Career Services Objective/Personal Summary www.svsu.edu/careers

11. “To apply my exceptional leadership, interpersonal, and technical skills as an accounting intern with the Dow Corning Corporation.” Being very specific in an objective statement is helpful when resumes go into a CENTRALIZED HR office with DECENTRALIZED hiring managers Career Services Objective/Personal Summary www.svsu.edu/careers

12. Career Services Objective • It’s not always required. • If you use one, make it count. www.svsu.edu/careers

13. Career Services Education • What is most important? • Standard format Bachelor of Business Administration in Management Anticipated: May 2015 Saginaw Valley State University, University Center, MI Minor: Marketing President’s List: Eight semesters Deans’ List: Fall 2008, Winter 2009 GPA: 3.55 (list if above a 3.0) SVSU BBA/BPA/MBA degrees are AACSB accredited, is this important? www.svsu.edu/careers

14. Previous positions that are relevant to the one you want Acceptable format: Career Services Student Employee Sept. 2012–May 2013 Saginaw Valley State University, University Center, MI Assist in the recruitment of SVSU students and alumni by facilitating in the posting of nearly 4,300 vacant positions to the online job database Interact directly with business and community leaders through telephone conversations Use Action Words for Bullets Career Services Related Experience www.svsu.edu/careers

15. Career Services Computer / Technical Skills • For business majors, this section is usually one of the most difficult to write due to the varying skill levels COMPUTER / TECHNICAL SKILLS (Basic) MS Word, Excel, PowerPoint, Outlook; Corel WordPerfect; various email packages; Windows Operating Systems COMPUTER / TECHNICAL SKILLS (Advanced) Graphic Design Skills: Adobe PhotoShop, Illustrator; GIMP Applications: MS Certified Excel Expert Database Systems: SQL Server, MySQL, MS Access www.svsu.edu/careers

16. Career Services Importance of Effective Bullet Statements • “A picture is worth 1,000 words” • Paint a picture in the employer’s mind • Statements should be clear, concise and detailed • “Presented to a group of students” vs.“Presented to a group of 35 college freshmen” www.svsu.edu/careers

17. Career Services Three Levels of Bullet Statements • Level One • Lists duties, tasks and responsibilities • Helped customers • Stocked shelves • Used cash register • Cleaned store • Dealt with students • Not very impressive • Tasks implied by the title • Add no value to résumé www.svsu.edu/careers

18. Career Services It is our recommendation that you do not use Level One bullet statements at any time on your résumé. www.svsu.edu/careers

19. Career Services Three Levels of Bullet Statements • Level Two • Explain how or in what way you perform level one tasks exceptionally well • Additional duties that you initiated? • Assisted customers in a warm and friendly manner • Stocked shelves during down times to ensure a professional environment • Processed financial transactions through the cash register in a fast and efficient manner • Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction www.svsu.edu/careers

20. Career Services While it is acceptable to use Level Two bullet statements from time to time, you will not want to rely on these to earn you an interview. www.svsu.edu/careers

21. Career Services Three Levels of Bullet Statements • Level Three • Describe accomplishments and achievements • Increase something good or decrease something bad? • Employers want individuals who will make a difference • Earned Associate of the Month honors for outstanding service in June 2012 • Created effective displays which increased monthly sales by 200% in a two-month period www.svsu.edu/careers

22. Match skill sets with new position Example: Crew Member May 2010 – April 2013 McDonald’s Restaurant, Bay City, MI Prepared 500 orders during the daily lunch hour Effectively dealt with stressful situations in a team environment Career Services Work Experience www.svsu.edu/careers

23. Career Services Other Activities • Highlight appropriate accomplishments • Example: HONORS / AWARDS / ACTIVITIES Volunteer, Big Brothers / Big Sisters of Midland May 2006 – Present * Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend college Member, SVSU ACM (Association for Computing Machinery) Sept. 2008 – Present * Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources Recipient, SVSU Award for Excellence Scholarship Aug. 2007 – May 2008 www.svsu.edu/careers

24. Career Services Resumes vs. CVs • Resumes – Two pages max (“old school” philosophers still say 1 page) • CVs – Longer, more elaborate, used in higher education and graduate school • Use the additional space with purpose • Accomplishments / Achievements • Do NOT include “tasks” that don’t add value www.svsu.edu/careers

25. Career Services References • Ask permission!! • Choose wisely • Keep your references informed of your job search Dr. Someone Who-knowsyouwell, Professor Department of Management Saginaw Valley State University 308 Curtiss Hall 7400 Bay Road University Center, MI 48710 (989) 964-4000 (Office) swhoknou@svsu.edu www.svsu.edu/careers

26. Career Services Cover Letters • Will be read after résumé • Emphasize characteristics that are supported in résumé • Keep it short and simple www.svsu.edu/careers

27. Career Services Finally… • Review, review, review! • Career Services • careers@svsu.edu • 964-4954 • Appointments with staff for review • SVSU Writing Center • Guidelines and Tutorials available: • http://www.svsu.edu/careers www.svsu.edu/careers