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The Performance Management “Golden Thread ”

The Performance Management “Golden Thread ”. Define the Community Vision. Key outcomes: Shared ambition and goals across the community Clarified role of leadership and accountability across the whole organisation Agreed priorities and performance targets linked to goals

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The Performance Management “Golden Thread ”

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  1. The Performance Management “Golden Thread” Define the Community Vision • Key outcomes: • Shared ambition and goals across the community • Clarified role of leadership and accountability across the whole organisation • Agreed priorities and performance targets linked to goals • Shared commitment to deliver by everyone • Delivery of planned objectives at all levels Define the Corporate Plan Define Strategic and Operational Plans Create Team and Individual Objectives Evaluate and Feedback on Performance

  2. The “Golden Thread” at Shetland Islands Council Set Actions Measures Shetland Community Plan and SOA Manage Performance Strategic Group / Thematic Plans Council Corporate Plan Directorate Plans Service Plans Team Plans Individual Workplans

  3. Performance Reporting to Members Setting Strategic Direction and Delivery Community, Staff and Partnership Engagement Performance Reporting to Management Corp Mgmt Team Dir Report 3 mthly Summary Operational Performance Reports Jul / Oct /Jan /April Single Outcome Agreement Outturn Report by Chief Executive Annually Council October SOA Chief Executives to CPP in March for annual approval Partnership Strategy / Activity Strategic Consultations (e.g. Transport, Housing, Land Use Planning) Service Specific Consultations Community Profiles Citizen’s Panel (Your Voice) Research Staff Involvement Corporate Plan Chief Executive to Exec / Council in March for annual approval Dept Mgmt Team Exec Mgrs 3 mthly Op Perform Reports Jul / Oct /Jan /April Corporate Plan Progress Report By Chief Exec 6 mthly to Exec Comm & Council - June/Dec Directorate Plans - Dirs to Service Committees in April for annual approval Executive Managers Regular One to Ones with Team Leaders / Monthly Team Briefs Service Plans Exec Mgrs to Directors in April for annual approval Directorate / Service Plans Progress Reports 6 mthly – to Service Committees by Directors - May /Nov Team Leaders Regular One-to-Ones with Employees – formal review at least annually Individual Work Plans (Managers / Employee at least annually) NB: this can be incorporated into Employee Review and Development Delivery

  4. Directorate / Service Plans Strategic Drivers National Drivers Medium Term Financial Strategy Councillors Partners Community Plan / SOA Corporate Plan Capital Programme Asset Strategy Strategic Partnerships COMMUNITY ENGAGEMENT

  5. Accountability

  6. Responsibility for Process

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