SAP Success factors - Tentacle Technologies

1. TentacleTech Enabling digital enterprises oftomorrow

2. Agenda:- Objective Introduction to SAP Business Unit Snapshot of our Offshore delivery team Introduction to SAP SuccessFactors SAP SuccessFactors - our Expertise Industry & Country wise Expertise Case Studies TentacleTech

3. Tentacle Tech SAP Business Unit initiated for year -2020 & focusing on following services are:- SAP SuccessFactors SAP Financial Consolidation SAP S/4 Hana Migration/Conversion SAP Business Analytics SAP AMS (Application Management Services) TentacleTech

4. Offshore Delivery Team –Snapshot (KaarTech) Foundedin 2006 Citations 5000+ Man Y ears ofSAPExpertise 10+ GlobalLocations 250+ Offshore SAPDeliveryT eam 750+ DeployedSAPConsultants Featured by Gartner for Manged Enterprise Cloud Services for SAP in EMEA region Service & VARPartnerships KSA(Gold),Qatar(Gold),UK (Silver)andUSA(Service) 1400+ SAPProjectsExecuted TOP 5 SAP Consulting and Implementation provider in the Middle East with more than 20% marketshare Services 250+ GlobalSAPCustomers 10+ Y ears ofSAPPartnership SAPRecognitions FocusAreas IP • • SAPQualityAward(Bronze)Winner-2018 KT ern • SAPQualityAward(Silver)Winner-2017 • SAPQualityAward(Silver)Winner-2016 KNet • • SAPQualityAward(Bronze)Winner -2016 • SAPQualityAward(Excellence)Winner–2014 • SAPQualityAward(Bronze)Winner –2014 • BestSAPImplementationProject–2013 • SAPQualityAward(Silver)Winner-2011 • SAPQualityAward(Bronze)Winner -2010 Transform Your BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

5. What’s SuccessFactors SuccessFactors is a suite of SAP products to provide a cloud-based solution to manage diverse HR functions, such as business alignment, people performance, recruitment and learning activities for organizations of all sizes in more than 60 industries. 5 Key Success Factors are:- Strategic Focus (Leadership, Management,Planning) People (Personnel, Staff, Learning, Development) Operations (Processes, Work) Marketing (Employee Relations,Survey) Finances (Assets, Facilities,Equipment) TentacleTech

6. HCMandSFExpertise HumanCapitalManagementonCloud  SAPSuccessFactors (EmployeeCentralandTalenManagement Suite onCloud)  StrategicpartnershipwithSuccessFactors  150,000hoursofHCMconsultingexperience  100+StrongHCMworkforce  200+ successfulHCMimplementations  5+SuccessFactorsProjects  LargestHCMimplementationin MiddleEast  Dedicated CoEand Line ofBusinessTeam Human CapitalManagement Organizationmanagement TimeManagement Payroll PersonnelActions RecruitmentManagement ObjectiveSetting&Appraisal Management LearningManagement BenefitsManagement         TransformYour BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

7. SuccessFactors ImplementationExpertise 15+ 7+ GlobalSAP Project Experience yearsofexpertisein HCMSolutions Successfulimplementation projects Collaboratio n with SAP on solutions Trained SAP Practitioners SAP SuccessFactors Competency Center 150+ 15+ Assets Thought Leadership & Accelerators& Preconfigured Solutions Projects inSAPHCM On-prem&Cloud SAPCertified Consultants TransformYour BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

8. Country Wise Expertise KSA Qatar Kuwait TransformYour BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

9. Industry Wise Expertise EC & O Healthcare Oil andGas Public Sector Utilities Banking Travel and Tourism Airlines/Aviation TransformYour BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

10. CoE-HCM Extensions development Bringbest practices Experienced CoE (Centre of Excellence) practiceforHCMandSF Ease-UPcomplex integrations Resourceand costoptimization HCMroadmap definition Transform HCM landscape and supportcloudinitiative TransformYour BusinessDigitally TentacleTech Mobile Analytics Cloud Social IoT AI

11. SuccessFactors case studies TransformYour BusinessDigitally Mobile Analytics C loud Social AI IoT

12. Case Study for a leading Ground Handling Company in KSA:- The client is a leading Ground Handling Services company in the Kingdom of Saudi Arabia. They provide handling services at all commercial airports in KSA. The range of services include all aspects of ground services needed by an airline, from passenger services, ramp services, fleet services to technical services, transportation services and traffic. They cater to 100 different airlines, provide ground services to more than 690,000 flights per year and serve over 100 million passengers. In order to manage their 11,000+ employees and to address the various operational and strategic aspects of HR, implemented SAP SuccessFactors Employee Central and Payroll for the client. TentacleTech

13. Real time payroll monitoring with SAP SuccessFactorsPayroll Before: Challenges and Opportunities • No process for updating of Payroll when it is in process Why SAP SuccessFactors- Employee Central Payroll? • SAP SuccessFactors Employee Central Payroll represents the next generation of global payroll process automation • Full integration with SAP SuccessFactors Employee Central core HR, time management and global benefits processes • Continual enhancements such as the Payroll Control Centre to make payroll professionals more responsive to the needs of the business • Off-cycle support, retroactive payments, and payroll processing for concurrent employments • • • No mechanism to alter the past payrolls Difficulty in validating payroll result when in simulation Tedious and time-consuming process for execution of payroll engine Verification of Payroll result was possible only after the Production run • After: Value-Driven Results:-  Payroll execution for 11,000+ employees within few minutes  Deeply localized Payroll functionality for KSA  Automatic calculation of GOSI, annual tickets and End of service  Reduce Manual payroll activities  Reduced cycle times achieved through Payroll Control Centre  Master Data correction functionality in the initial stages of Payroll  Payroll KPI dashboard for faster decision making TentacleTech

14. AutomationofcompleteAppraisalcyclewithSAPSuccessFactors ImplementedSAPSuccessFactorsinordertoautomatetheprocessofHRand to accuratelydefinealltheroles,responsibilities,KPIsofemployees Industry Banking Standardized HRprocesses byadopting industry bestpractices Before:ChallengesandOpportunities • Discretesystemsfor coreHCMandpayroll • Noprocessfor successionof criticalposition • No real-time visibility intoemployee'sperformance • Lack of simplifiedPayrollProcessing Productsand Service Commercial banking and asset managementservices Effective team collaborationand engagement WhySAPSuccessFactors? • SAPSuccessFactorsisacompletehumanresourcesmanagement(HR)systemthat covers everythingfrompayrollto employeeengagement–inthecloud • Itservesorganizationsofallsizesacrossmorethan60industriesinmorethan175countries • Itunlocksthefull potentialofthepeopleanddrivesbusinessresults • Asingleview intoall workforcedataacrossgeographies,costcenters,andemployeetypes • Best-in-classHRtechnologyplatformfordigital transformation Location Kuwait Improved talent acquisitionand employee retention Employees 800+ After: Value-DrivenResults • End-to-endprocessautomationof HumanResources • Accuratedefinition ofroles,responsibilitiesandKPI's • Automationofcompleteappraisalcycle • Integration withHRISsystem • Migrationofhistoricaldataofemployeesto SuccessFactors • Simplified management andprocessgovernance • Completeparticipationandengagementbyemployees Revenue ~625 MillionUSD Anytime anywhere accessusing mobile application SAP®Technology SAPSuccessFactors- Employee Central, Succession Planning, LMS etc

15. AutomatingPayrollandotherHR processwith SAPSuccessFactors Industry Engineering,Construction& Operations Before:ChallengesandOpportunities • DramaticBusinessandworkforcechanges • IntegrationwithSAPsystemforfuturebusinessgrowthanddevelopment • Needforbetterstrategytomanageworkforcechallenges • Lackof centralizedinsightsregardingtheworkforce • Lackof simplifiedPayrollProcessing ImplementedSAPSuccessFactorstodigitizetheHRprocessandto createa hassle-freepayrollmanagement SinglePlatform for all HRrelated activitiesandprocesses Products and Service Civil,Electro-mechanical contracting Risk-free payrollmanagement Location Farwaniyah City, Kuwait Why implementSAPSuccessFactors? • Eagerto move all core business processesto the cloud, the Client migrated from on- premiseSAPERPHumanCapitalManagement (HCM)solution to SAPSuccessFactors solution • SAPSuccessFactorssolution managesthe employeeslocally while supportingthe businessgloballywithlocalizedcompliance • Betterinsights,strategicdecisonmakingandultimately better businessperformance 25% reduction inHRcosts, thanks to digital self- serices Employees 12,000+ User-Friendly interfaces of SuccessFactorssolution modules Revenue ~978 MillionUSD After: Value-DrivenResults • Seamlesstransitionfromtheexistingon-premisesolution to SAPSuccessFactors • DigitalizedHRprocesseswithfastandefficientonlineandmobileworkflows • Singlesourceforallemployeerelateddata • Greatervisibility andimprovedproductivityacrossHRactivities • Enhancedemployeeexperiencethroughstreamlinedworkflows SAP®Technology SuccessFactors-Employee Central, VisaManagement

16. BetteremployeeengagementwithSAPSuccessFactors Implemented SAPSuccessFactors in order to automate the process of HRand for paperless recruitment. Before:ChallengesandOpportunities • DiscretesystemsforcoreHCMandpayroll • Non-alignmentof employeeswith organizationalgoals • Lackof talentmanagementandskilldevelopment • Lackofcentralizedinsightsregardingtheworkforce • NeedforacomprehensiveHCMsystem Industry Travel &Transportation Hassle-free recruitmentprocess Productsand Services Shipmaintenance services, Gas shippingservices Accurate assessment ofeach employee'sperformance WhySAPSuccessFactors? • SAPSuccessFactorsisacompletehumanresourcesmanagement(HR)systemthat covers everythingfrompayrollto employeeengagement–inthecloud • Itunlocksthefull potentialofthepeopleanddrivesbusinessresults • Asingleviewintoall workforcedataacrossgeographies,costcenters,andemployeetypes • Best-in-classHRtechnologyplatformfordigital transformation Location Doha,Qatar Employees 800+ 25% reduction in HRcosts, thanks to digital self- services After: Value-DrivenResults • End-to-endprocessautomationof HumanResources • Better employeeengagement • Paperlessrecruitmentandapprovalprocess • Accuratedefinition ofroles,responsibilitiesandKPI's • Dashboardsandextensivereportingforbetterdecisions • Comprehensiveblendedlearningstrategywhich includese-learning,classroomandvirtual trainingandaccessto HRprocessesanywhere,anytime,onanydevice Revenue ~987 MillionUSD SAP®Technology SAPSuccessFactors- Employee Central, Payroll, Performance and Goals

17. DigitizingtheHRprocessinasingleplatformwithSAPSuccessFactors ImplementedSAPSuccessFactorstointegrateall theHRrelatedprocessintoaunified platform and reducethecosts. UnifiedPlatform for all HRrelated activitiesand processes Industry PublicSector Before:ChallengesandOpportunities • Inflexible administrationprocessincreasingthecomplexity ofHRprocess • IntegrationwithSAPsystemforfuturebusinessgrowthanddevelopment • Absenceof data analyticsandreportingacrossvariousHCMdisciplines • Lackofcentralizedinsightsregardingtheworkforce • LackofsimplifiedPayrollProcessing • Lackofstandardizationincompensationandappraisaltechniques Products& Services ProjectManagement Services,Support. 25% reduction inHRcosts, thanks to digital self- services Location Riyadh KingdomofSaudi Arabia WhySAPSuccessFactors? • SAPSuccessFactorssolutionmanagesthe employeeslocallywhile supportingthe business globally with localizedcompliance • Asingleview intoall workforcedataacrossgeographies,costcenters,andemployeetypes • Betterinsights,strategicdecisonmakingandultimately better businessperformance • Accessible, intuitive andsimple-to-usesoftware Enhanced employeeengagement andproductivity Employees 200+ 2,000+ built-in metrics with Simplereportingtools After: Value-DrivenResults • DigitalizedHRprocesseswithfastandefficientonlineandmobileworkflows • Singlesourceof truthforallemployeerelateddata • Simpleuserexperiencethat reducesself-serviceerrors • Intuitive time andattendancetoolsto manageandrequestabsences,working time, and overtime • Comprehensiveblendedlearningstrategywhichincludese-learning,classroometc. SAP®Technology SAPSuccessFactors- EmployeeCentral, Onboarding, LMS, Performance and Goals, Workforce Analytics

18. Contactus HQ: Malaysia Block A-20-1, Menara Atlas, Plaza Pantai, No:5, Jalan 4/83a, Off Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia, Tel : +60 3 2282 1541 R&D: Malaysia ReachUS Block 3b-09-05, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Malaysia, Tel : +60 3 2282 1541 India Sahas Embassy,2 Floor, New No. 131/8, Old No. 145/8, NM Road, Chennai – 600 029 +91 44 2374 0400 Email: abdul@tentacletech.com web: www.tentecletech.com