1 / 10

Respect for PUBLIC

Respect for PUBLIC. RESPECT FOR PUBLIC. Educate clients Set expectations. RESPECT FOR PUBLIC. Identify Realtor ® status and company affiliation Show courtesy and respect Respect differences Maintain confidentiality . Respond promptly Communicate clearly Be responsible – have integrity

terra
Download Presentation

Respect for PUBLIC

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Respect for PUBLIC

  2. RESPECT FOR PUBLIC Educate clients Set expectations

  3. RESPECT FOR PUBLIC Identify Realtor® status and company affiliation Show courtesy and respect Respect differences Maintain confidentiality

  4. Respond promptly Communicate clearly Be responsible – have integrity Under promise, over deliver Direct questions to the appropriate party Respect For PublicCOMMUNICATION

  5. Respect For PublicPROFESSIONALISM Professional attire Appropriate attitude Clean car

  6. Respect For PublicAPPOINTMENTS • Schedule appointments as far in advance as possible • Sundays and holidays • Schedule second showings through CSS • Plan time wisely • Be punctual • Cancellations • Previews and inspections

  7. RESPECT FOR PUBLIC Unexpected situations – “The unexpected” The seller Lock up? Bathroom break! Avoid criticism

  8. RESPECT FOR PUBLIC Business card etiquette Do not leave notes Always provide feedback Listing agent Even if not requested CSS By end of day

  9. RESPECT FOR PUBLIC What attire is appropriate when showing property? Remember your shoes Review firm’s policy Discussion Questions

  10. RESPECT FOR PUBLIC When another agent’s client contacts you, how do you respond? Feedback to listing agent Notify other agent and your BIC in writing Discussion Questions

More Related