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Figure 17.1 QFD’s House of Quality. Figure 17.2 Affinity Diagram: Issues Resulting in Poor Sales of Textbooks. Figure 17.3 Tree Diagram: Developing the WHATs for the HOQ. Figure 17.4 Customer Needs (WHATs) and Customer Importance Applied to the HOQ.
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Figure 17.2 Affinity Diagram: Issues Resulting in Poor Sales of Textbooks
Figure 17.4 Customer Needs (WHATs) and Customer Importance Applied to the HOQ
Figure 17.6 Tree Diagram for Developing Technical Requirements
Figure 17.7 Technical Requirements (HOWs) Applied to the HOQ