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The GEANT & NREN Service Set

This presentation discusses the recommendations from the European Commission for GEANT and NREN service offerings, as well as the focus for GN4 and next steps. It emphasizes the need for a service culture and customer-driven services.

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The GEANT & NREN Service Set

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  1. The GEANT & NREN Service Set Toby Young – GEANT Service coordinator TF-MSP - 11 Feb 2014 - Vienna

  2. Agenda • EC Recommendations • Sources of Data • NREN Service offerings • GEANT Service Set • Current offering • Focus for GN4 • Next steps

  3. EC SponsorshipMoving towards a service culture • EC GN3 Year 4 recommendations (4 of 12) • C1 - The focus on moving up the value chain should be increased, if necessary by moving resources to support this, including cost reductions made in the lower layers. • C2 - A European strategy based on federated services must be developed so that GÉANT can become an international service broker for services relevant and valuable to the GÉANT customer base. This strategy should include offers for co-branding and could also include NREN services being branded at a European level. • C5 - The focus of services should be shifted more towards being driven by customers. • C6 - All services should be easy to implement, deploy and use and should be trialled by a representative set of users, before services are released.

  4. Sources of Data • Primary research • Talking to people • TF-MSP, TNC, IUAC, etc • DANTE Business Development • CERN, ESA, EGI……. • GEANT Roadmaps • Secondary research • NREN public web sites • TERENA Compendium • C ooking • R esearch • M aestro

  5. What type of Pies?NREN Service Set • Connectivity • IP • VPN/P2P, Multicast, • Lambda., • Dynamic circuits, • Peering service, • GRID services • Monitoring & security • Network monitoring • CERT, CSIRT • Firewall on demand • Security/ vulnerability scanning • Digital certificates, • Terena Certificate service • Chip and Pin payment • Professional Services • Procurement • Software development • Training & Consultancy • Innovation • Photonic services • SDN testbed • NaaS • Collaberation & eLearning • Video conferencing, VOIP • Live streaming • Email services • Web conferencing • Multimedia content repository • Recording studio • Instant messaging • Radio streaming • Virtual learning environments • Library services • Provision of software licenses • Scheduling tools • Survey tools • Storage & Hosting • Clouds • News service • Server hosting • Webhosting • Mirroring • Data storage • Filesender/FTP IP Support Services • Domain registration / admin • Mailing lists • IX operation • Web portals • DNS admin • NTP

  6. Network ServicesConnectivity, IP support, Security & Monitoring % of NRENS offering a service (Doesn’t = 100%)

  7. Added Value Services

  8. Low count services<10% • Either; • The service is a dead / dying, or: • It is successful but has limited appeal (geography / price / sector), or: • It will be successful but in early adopter stage • What do we have below 5% coverage…….? • Survey tools • Scheduling tools • Instant Messaging • Recording studio • Radio Streaming • Chip & Pin payments • Firewall on Demand • Peering Services

  9. GEANT Service Set • 19 Mainstream services in the Service activities • Adoption inconsistent • Geography • Cost • Reliability • Actively monitored in GN3plus • Actively managed in GN4 • Focus on production level services • Focus on users

  10. What next? • The CRM • Continue populating the database • Sharing the data • Ensure GN4 work packages align with EC review comments for value added services – some sourced from existing NRENs services? • E.g. Okeanos from GRnet in SA7 (https://www.grnet.gr/en/okeanos-global-nov-2013)

  11. Thank you Questions?

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