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Explore the inputs, best usage, and future of IS/IT strategic planning in organizations. Learn how IS/IT can be a business weapon, improve customer response, enhance company image, and serve as a managerial tool for better communication, data accuracy, and decision support.
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Chapter 13 Strategic Planning for Information Systems
Agenda • Inputs • Best Usage of IS/IT in organizations • IS/IT strategic planning and business re-engineering • The future of IS/IT strategic planning
Inputs • External business environment • Internal business environment • External IS/IT environment • Internal IS/IT environment
Best Usage of IS/ITin Organizations • As a business weapon • Response to customers • Improve delivery time • Improve company image • After sales service • Improve product quality (value added) • As a managerial tool • Faster/better communication • Data accuracy • Faster business planning • Cycle/more responsive • Decision support
IS/IT Strategic Planning and Business Re-engineering • Business re-engineering • Improve the competitive advantages • Improve the process to achieve the competitive advantages (the success of the strategy) • IS/IT strategic planning • Provide the competitive advantages (impact) • Ensure the success of the business strategy (alignment)
The Future of IS/ITStrategic Planning • Strategic information management • Profit center • Combination of in-house or out-house for IS development • Creative IS/IT for the new competitive advantages • IS/IT to fit the organizational needs
Points to Remember • Inputs • Best Usage of IS/IT in organizations • IS/IT strategic planning and business re-engineering • The future of IS/IT strategic planning