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Introduction

Introduction. Introduction to Catch22. Catch22 is a national charity that works with young people who find themselves in difficult situations.

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Introduction

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  1. Introduction

  2. Introduction to Catch22 Catch22 is a national charity that works with young people who find themselves in difficult situations. Whatever the reason for their situation, we help them out. We work with their families and their communities wherever and whenever young people need us most: in schools, on the streets, in the home, at community centres, shopping centres, in police stations and in custody. As young people become more positive, productive and independent, the whole community benefits.

  3. HOW DO WE DO IT? We work with the community – giving local people the chance to get involved – which means we can help each young person find the services, education and employment support they need.

  4. Key Facts • Over 100 services and projects • Employs around 1,200 people • Benefits from the contribution of over 800 volunteers • Works directly with 34,000 young people • Works in over 150 neighbourhoods • Annual turnover of £42m • 90% income from statutory sources

  5. Norfolk Community Mediation Service An Introduction to Mediation Nicola Ransom Catch-22 Mediation Officer

  6. Background To NCMS • 2008 Two year contract awarded to Catch22 by Norwich City Council/RSL Alliance to resolve neighbour disputes surrounding ASB • 2010 Further one year contract confirmed

  7. Norfolk Community Mediation Service Aim of the service To provide a cost effective, countywide service for resolving community disputes with the assistance of fully trained, independent mediators • Brings together those involved in a problem • Established approaches for resolving disputes

  8. Types of Anti-Social Behaviour the Mediation Service has Worked With • Noise • Young People’s Behaviour • Boundary Disputes • Verbal Abuse • Rubbish • Young People at Risk of Homelessness

  9. Referral Process • Complete the referral form • Ensure willingness of participants • Email Maggie.Hampton@catch-22.org.uk • Receipt acknowledged to referrer • NCMS enter case onto database • Action plan drawn up

  10. Mediation Practice FACE TO FACE • MEDIATION PRACTICE • MODELS SHUTTLE CRIMINAL INVESTIGATION • CASES WHICH MAY • PROVE TO BE • UNSUITABLE ENTRENCHED VIEWS COERSION

  11. Making an assessment REFERRAL RECEIVED Contacting the parties • PARTICIPANT • PREPARATION Hosting the mediation meeting • AGREEMENT • SIGNED Finding a resolution Mediation Process

  12. Community Conferencing • Community conferencing brings together all those in the community affected by a problem • Trained facilitators look at how the problem is affecting those involved, providing an opportunity to negotiate sustainable solutions

  13. Background • Developed from restorative conferencing which was first introduced in New South Wales • Community Conferencing has emerged within the UK because traditional responses to conflict within communities are often unable to meet local residents needs or expectations

  14. Community Conferencing Objectives • To support local residents in addressing issues that concern them • Identify solutions that do not require recourse to the criminal justice system • To build understanding between groups • Support community cohesions • Build local skills in conflict resolution • Reduce police call outs to repeat incidents

  15. Benefits • Safe and structured environment • Opportunity to be heard and to listen • Opportunity to challenge within a safe structure • Encourages empathy, tolerance, understanding and a reduction in prejudice • Assists local communities in identifying potential solutions • Not about allocating blame but finding a consensus

  16. Potential conference participants • Local agencies - Police, YOS, council, RSL’s etc • Local businesses - shops, factories etc • Local residents - council & housing association tenants, owner occupiers etc • Local young people - this includes young people who are involved in conflict • Parents - of young people who are causing concern • Local schools, colleges - any local centre who has an interest in personal achievement

  17. WHERE WE ARE TODAY Mediation for young people at risk of homelessness Family Mediation Family Group Conferencing Looked after Children-conflict resolution Domestic Violence DVD RJ in schools

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