1 / 9

Performance Management

Performance Management. OS352 HRM Fisher Oct. 14, 2003. Agenda. Current issues in selection (catching up from last time!) In-class writing on performance management Measuring performance Defining criteria Choosing rating scales Measurement errors. Current issues in Selection.

thais
Download Presentation

Performance Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Performance Management OS352 HRM Fisher Oct. 14, 2003

  2. Agenda • Current issues in selection (catching up from last time!) • In-class writing on performance management • Measuring performance • Defining criteria • Choosing rating scales • Measurement errors

  3. Current issues in Selection • Applicant reactions • Invasiveness of tests • Rejection process (Gilliland, et al, 2000) • Selection at the TSA • Hiring 55,000 workers in 10 months • Background checks • Impact of technology on selection • Computer adaptive testing • Testing over the internet

  4. In-class writing • Read “Performance Appraisals Don’t Work, Part 1” • Do you agree with the author’s arguments? Why or why not? • What can be done to improve the value of performance appraisal?

  5. Legal issues • Performance appraisal is considered a selection procedure. Why? • What does this mean for how we • Develop appraisal systems? • Conduct appraisal? • As with selection, fairness is a big concern

  6. Defining performance criteria • Derived from job analysis • Maximize relevant content (validity) • Minimize contamination, deficiency (which is worse?) • Types of criteria • Behaviors • Outcomes • Traits

  7. Evaluating Performance • Common rater errors • Leniency • Central tendency • Halo/horns • Training can reduce errors (the subconscious ones at least)

  8. Rating Formats • Some common formats • Graphic rating scales • BARS • Forced distribution • Pros and cons of each? • Should help increase reliability of the system

  9. For next class • Topic: More on performance management • Multirater feedback • Issues related to “new” work structures • Team performance appraisal • Evaluating performance of telecommuters, other off-site workers • How will these structures affect the performance management process?

More Related