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Rand McNally Dock, the essential part of the device, provides free software upgrade to map updates. You can say it gives Rand McNally, wings. So, if Rand McNally Dock software not working, it is like having a great technology but with very limited access. To get this issue fixed and getting the Rand McNally Dock updates or Dock software download, dial USA/Canada: +1 888-480-0288 & UK: +44 800-041-8324.
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