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https://thehotelschool.com/people-skills.html | There are many u201cHotel Management Institutes in Delhiu201d but u201cThe Hotel Schoolu201d conducts sessions on the importance of having solid people skills to be u201cHospitality Professionalu201d.
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“PeopleSkills”….. TheMostWantedSkillsinHospitality Let’sknow…….Whatis“PeopleSkills” TherearemanyHotelManagementInstitutesin Delhi,butamongthem“The Hotel School” istheoneoftheinstituteswhichhasbeenputtingspecialemphasison “People Skills”which means set ofskills enablingaperson to getalongwith others,to communicateideaseffectively,toresolveconflicts,andtoachievepersonalorbusinessgoals.Peopleskillsareessentialforbusinessfunctionssuchassales,marketing,andcustomerservice,butarealsoimportantforallemployeesinordertoensurethesmoothfunctioningofanorganization.Goodpeopleskillsaredefinedastheabilitytolisten,tocommunicateandtorelatetoothersonapersonalorprofessionallevel. Herearefew “PeopleSkills”youwillneedtosucceedinHospitality Industry ActiveListeningSkills:Hearingsomeoneandactivelylisteningtothemaretwodifferentthings.Mostpeoplehearsomeonespeakandstarttoformaresponseintheirmind(or worse, start talking) before the personfinishes what they‟re saying. “The keyis toactivelylisten,whichtakesmoretimebutproducesbetterresults.Itmeansyoulistenwithoutinterruptionandthentakethetimetothinkandformaresponsebeforereplying.It takes practice, but itpays off.”
AwarenessofBodyLanguage:Theimportanceofbodylanguageishuge,sinceitmakesupthemajorityofhowwe communicate with others. “The realityis,we‟re communicatingwith peopleallthetime evenwhen we‟re not speaking. Somany“HotelManagementInstitutesinDelhi” teachesandtrainsoncoresubjectsandpractical‟s but“The Hotel Schoolhas beenemphasizing on teachingabout “Beingmindful ofwhat ourgestures,expressions,voice,andappearancearecommunicatingcangreatlyhelpor harmourpeople skills,” ProactiveProblemSolving:Workisaseriesofproblemsolvingsituations,butifyou‟re proactive, you‟ll take thepressure off your bossand colleagues.This is agreat peopleskilltohaveintheworkplace.”The“Hotel School”alwayspreparesstudentsproactiveinsolvingproblemsthroughnumberofactivitieslikeroleplays,casestudiesandgroupdiscussions. GoodManners:Therearenumberof“HotelManagementInstitutesinDelhi” fromthem“TheHotelSchool”istheone,wheretheyhavecreatedacultureof“Using„please‟ and„thank you because asitgoesalongwayintherealmofpeopleskills.Workismorethangettingsomethingaccomplished; it‟show we get itaccomplished. TheAbilitytoBeSupportiveandMotivateOthers:Peoplewantotherstobelieveinthem,regardlessofhowsuccessfultheymightbe.Byshowingsupportintheformofencouragement,youcanputsomeonebackontrackorkeepthemheadedintherightdirection.Thedemand of peopleis veryhigh in “HospitalityIndustry”who are supportiveandmotivateother. OurLocation: TollFree:1800–121–5344 989,NearOberoiFarm,KapasheraNewDelhi,Delhi110037 https://thehotelschool.com/people-skills.html