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These companies are not only distinctly ahead among the peers, but are revolutionizing the IT marketplace. The companies that are enlisted provide most innovative solutions to solve IT industryu2019s toughest challenges and distinguished themselves from peers by their innovative problem solving approach, openness to innovation and ability to forecast future IT trends.
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IT Services vs. IT Consulting: Clearing the Clouds of Confusion / PG-08 Asia Monthly March 2019 Leadership Technology CEOs Business Features CIOs 10 Best IT Services Companies SR 2019 Iskriono Windiarjanto – President Director The Leading End-to-End ICT Solutions Company: telkomsigma www.thesiliconreview.com
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BWise® - Enterprise Governance, Risk Management and Compliance (GRC) Software WHY BWISE --> Proven track record of successfully delivering projects and services. --> Reliable and financially healthy parent, providing focus on customer value. --> 100% configurable software offering significant benefits over customization – all customers use the same code base, which leads to short and cost effective implementations and upgrades Discover in Virtual Reality how Nasdaq BWise technology can help Protect against cyber threats, reduce the burden of Compliance and Simplify Information Security Management. Download the app for Android or for iOS and experience it yourself Airlines Automotive Banking Energy and Utilities Chemicals Insurance Leasing Life Sciences
EDITORIAL TEAM Sreshtha Banerjee: Vishnu Kulkarni: Michelle Williams: Editor-in-Chief Managing Editor Co-Managing Editor CORRESPONDENTS Michelle Williams Avinash Nayak Harshajit Sarmah Javid Ali ART DIRECTOR Smriti Kumari Editor’s Note VISUALISERS It’s not that we use technology, we live technology! T and it is the driving force behind online shopping. As ‘digital’ becomes even more prevalent, the demand for IT will continue to raise, which in turn is a major advantage and a heavier burden on IT organizations. Driven by the further digitization of business and increasing market competition, IT is becoming even more indispensable. Mira Sengupta G. Sai Pradeep Parnasree Gangopadhyay S. Saipriyadarshini SALES & MARKETING Preeti Kumari Kundan Kunwar Adhees Bhanja Deo Sunny P Choudhary Sita Mounica Sathish Kumar Prabir Biswas Arun Kumar Satrasala Kavya Spandana ime and technology are the only things which do not stop running, and technology is integrated into every part of our daily life, RELATIONSHIP MANAGER Nabanita Dutta crm@thesiliconreview.com ADVERTISING BUSINESS HEAD John Allen, Project Head john@thesiliconreview.com Arjun Pandey, Project Coordinator arjun@thesiliconreview.com MANAGEMENT Pavan Kumar Kalla: Circulation Manager pavan@thesiliconreview.com PUBLISHER Manish Pandey To cope with this pressure, top-notch IT organizations will focus more on business efficiency—no easy task, given the shortage of business-savvy IT experts and the scarcity of other resources. So tomorrow’s IT challenges are basically a question of supply and demand. To meet these challenges, forward-thinking companies will capture long-term growth by striking a balance between the costs of IT and its value. QUERIES sales@thesiliconreview.com editor@thesiliconreview.com GET IN TOUCH The Silicon Review Corporate Office: Silicon Review LLC, #3240 East State Street Ext Hamilton, NJ 08619 Sales: 510.400.4523 Development Office: Siliconreview Technology India Pvt. Ltd #32, 2nd floor, CMH Road, Indiranagar, 2nd Stage, Bangalore - 560038 PH: +91-7760351041 Take a look at The Silicon Review “10 Best IT Services Companies 2019.” These companies are not only distinctly ahead among the peers, but are revolutionizing the IT marketplace. The companies that are enlisted provide most innovative solutions to solve IT industry’s toughest challenges and distinguished themselves from peers by their innovative problem solving approach, openness to innovation and ability to forecast future IT trends. MAGAZINE SUBSCRIPTIONS To Subscribe with The Silicon Review and get 20% off on the Cover price Visit: www.thesiliconreview.com or Email us: subscription@thesiliconreview.com Success recognized to the fullest! Best © Copyright Silicon Review LLC. All rights reserved reproduction in any manner is prohibited. Silicon Review LLC. Does not accept responsibility for returning unsolicited manuscript and photographs. Printed & Published by Manish Pandey on behalf of Siliconreview Technologies India Pvt Ltd at Printo Document Services Pvt Ltd. #1, Double Road, Indiranagar Second Stage, Bangalore-560038, India The Silicon Review’s circulation is audited and certified by BPA International (Audit Pending) VISHNU VARDHAN KULKARNI, Managing Editor, The Silicon Review editor@thesiliconreview.com (CIN:-U72200KA2014PTC075778) (RNI REG. NO. KARENG/2017/75691)
CONTENTS ASIA MONTHLY | March 2019 | Volume - 3 | Issue - 3 COVER STORY / PG-18 FEATURE ARTICLES The Leading End-to-End ICT Solutions Company telkomsigma IT Services vs. IT Consulting: Clearing the Clouds of Confusion 08 Revolutionizing IT services for better delivery: Global Delivery Model 12 TATA Consultancy Services becomes the 3rd Most Valued IT Services Brand Followed by Some Other Indian Companies 16 How Genetic Modification and Biotechnology Have Evolved Over the Years 24 Scientists Have Now Developed Artificial Skin to Help Human Regain Their Sense of Touch 28 Mind Controlled Rat Cyborgs Are Now a Reality 32 The Transition from Traditional IT systems to Cloud-Based IT Services 36 Iskriono Windiarjanto President Director Outsourcing IT Management: Why There Is an Ever-Increased Need 42 Smart Homes And IoT: How Can Businesses Tap Into The Opportunities Presented By Smart And Connected Homes? 46 50 IT Services: Changing Gears Five Areas in Technology to Watch For In 2019 and Beyond 54
BULLIONBLOCK LTD: ‘Our Mission Is to Financially Empower People Worldwide With a Decentralized Financial Ecosystem That Is Governed by the Objectivity of Blockchain and Backed by Physical Bullion Reserves. Stability, Not Volatility, Is the Key to a Crisis-Proof Future.’ Technology for Optimizing Power Generation, Transmission, and Consumption: Infineon Dr. Reinhard Ploss, CEO Ilias Bafas, Founder PG-10 PG-38 Revolutionizing Mass Payments across Emerging Markets: Nearex Leveraging Technology to Deliver Cutting-Edge Logistical Solutions WiseTech Global Mayank Sharma, CEO Richard White, CEO & Founder PG-14 PG-44 Leading Platform for Open Data: Data61 Helping companies adapt to the future: Unite IT Consulting Deepak Vijayaraj, CEO Adrian Turner, CEO PG-26 PG-48 Blogapalooza aims to foster business-influencer collaboration to create authentic conversations in different platforms Ace Gapuz, CEO From Technologies to Solutions, Oodles Technologies covers everything Maneesh Madan, CEO PG-30 PG-52 Next-generation compute infrastructure for the most demanding applications E2E Networks Tarun Dua, Co-founder & CMD Stimulating Sales through Intuitive Design: Concept9 Dan Pilat, Founder PG-34 PG-56
IT Services vs. Clearing the Clouds of Confusion IT Consulting IT Consulting T and end. When it comes to such terminologies, it is surprisingly vague considering an industry that is based precisely on specifications, patterns, and conditions. Often, ambiguity in the offering statements creates confusion and undefined customer expectations. Hence, providing a clear definition of the offering is crucial in any business model as it establishes necessary competitive distinctions and helps echnical jargons in business domains such as IT consulting, IT services, and software consulting are confusing and it is difficult to tell where these begin set customer expectations and goals clearly. that are needed. Basically, it includes everything under the sun: guidance on process automation, mobile security, or anything in context to the customer’s IT and business goals. “Consulting tells you what and how to use something to achieve what you are trying to do better,” explains Priyaranjan Anand Marathe, a technology analyst with a leading US bank. Let’s try to understand in detail the difference between IT Services and IT Consulting: IT Consulting: The job of an IT consultant is to provide guidance and advise organizations on how to effectively utilize information technology in achieving business objectives. They provide guidance to customers on their overall IT strategies and the types of technologies and functionalities A consultant or a domain expert in a particular area only knows what features or functionalities to be added to a product or service in a particular business type, whereas an IT service expert would know 8 march 2019
how to code those functionalities. However, consulting is much more than just providing suggestions on technologies. As per The Five Fundamentals of IT consulting, it is assisting companies to achieve the goals and preparing them to face real-world issues of implementation and system operation. These days, customers not only want opinions, but also clear strategies from an IT consultant that would help them implement various solutions. However, this is where the confusion occurs if expectations are not described clearly. IT Services are far more muddled than we think. Today, the market also has software consultants coming up. While IT, technology, software etc., they all sound similar, each type of consultant has some distinction as per their specialties. For instance, software consulting is focused on software and applications development. But responsibilities of the software consultant and an IT consultant are quite similar. “Software consultant is an expert who typically leads an initiative and counsels on how the application should be implemented using current industry approaches,” describes Ananya Chandra, an assistant operations manager. She further adds that in large enterprises, consultants are often entitled to provide technical advice on how to configure and maintain applications. Hence, even these definitions and expert comments throwing light on the subject fail to explain these concepts to the core. And, it is understandable as it is complex and far more interrelated. IT Services: IT Services are the work done to run the IT applications and manage IT infrastructure. IT Services Management can be defined as activities performed by an organization to design, plan, deliver, operate, and control information technology services offered to customers. However, short-sighted “spin” on these terms can be counterproductive as it is prone to make customers confused and less-informed. Vagueness in the role specification can be detrimental as it is leaving them to read between the lines. If the general consensus is considered, there aren’t any definite boundaries among IT services, IT consulting, or Software consulting. The biggest difference exists probably in the mentality of the service provider as in how he wants to get involved in the business. It is getting complicated considering the fact that in any roles, the idea is to achieve goals. Therefore, every field is taking up multiple tasks and it is not about specialization anymore. An IT consultant is paid to find the best solution as per clients’ expectations. However, the best solution doesn’t necessarily work every time. Hence, an IT services expert provides a solution that is feasible based on what they have in their tool chest. The difference becomes clearer when one considers the role of the consultant as an expert strategic guide and the IT services as an expert solution provider. Well, this isn’t it! The terminologies SR
Technology for Optimizing Power Generation, Transmission, and Consumption Infineon Dr. Reinhard Ploss, CEO Meet the Leader Dr. Reinhard Ploss, CEO: Ploss has been a member of the Management Board of Infineon Technologies AG since 2007. He has been CEO since 1 October 2012. Reinhard Ploss was born on 8 December 1955 in Bamberg. He studied process engineering at the Technical University of Munich and in 1986 received his doctorate. He began his career at Infineon (Siemens AG until 1999) in the same year. C such as Mastercard and Visa offering more and more tokenization and card digitization services. This trend is paving the way for almost anything to be turned into a contactless payment device. Consumers will be able to carry payment accessories such as rings, tokens, key rings, bracelets, and watches or wear them on their fingers, wrists or around their necks. This is giving customers new-found levels of convenience to choose their own method of payment. The contactless symbols, therefore, signal a fun, fast, and secure purchasing experience. According to figures from Mastercard, one ontactless infrastructures are becoming increasingly widespread with companies quarter (24 percent) of Europeans expect to start using “tap and go” contactless payments with a smartwatch, bracelet, key ring, or other payment accessories. It is clear that contactless payment is already very common in some parts of the world. modules (IPMs), linear regulators, motor control solutions, LED drivers, and all forms of AC-DC, DC- DC, and digital power conversion. Mission Statement With entrepreneurial spirit: Through creativity and commitment, the company creates value for its customers, employees, and investors. It understands how semiconductors increase the performance of modern technology and enable solutions that will shape peoples’ lives today and tomorrow. Developed with passion and manufactured with precision, every single product proves its will to succeed. This is what makes Infineon is currently the only company in the market offering a full-spectrum portfolio of all power technologies – silicon (Si), silicon carbide (SiC) and GaN. It delivers solutions from microamps to megawatts with superior energy efficiency, offering highly reliable IGBTs, power MOSFETs, GaN e-mode HEMTs, power discretes, protected switches, Si drivers, GaN drivers, IGBT modules, intelligent power 10 march 2019
“ Semiconductor and system solutions from Infineon contribute to a better future – making our world easier, safer and greener.” Infineon a reliable partner and helps its customers to become even more successful. with low losses take advantage of the revolutionary CoolMOS™ superjunction technology for more efficient power supplies. Infineon’s whole range of n-channel and p-channel power MOSFETs and systems enable innovation and performance in clients’ application, including switch mode power supplies (SMPS), computing, motor control and drives, consumer, mobile devices, lighting solutions, automotive, and more. greater power efficiency, smaller size, lighter weight, lower overall cost – or all of these together. Infineon Technologies with its unique position of being the only company currently offering silicon (Si), silicon carbide (SiC), insulated- gate bipolar transistor (IGBT) and gallium nitride (GaN) devices, is the customer’s first choice in all segments. By accepting responsibility for society: Infineon combines entrepreneurial success with responsible behavior. With efficient use of energy, environment-friendly mobility, and security in a connected world,it solves some of the most critical challenges that its society faces while taking a conscientious approach to the use of natural resources. Smart Low-Side & High-Side Switches: All Industrial PROFET™ devices are extremely energy robust, making them ideal for switching inductive loads and driving relays. Their main application areas include high-voltage applications up to 58V, high-speed PWM applications (up to 1 kHz) and they are most notably capable of switching higher inductances smoothly. IGBT: Infineon offers a broad portfolio of IGBT chips assembled in discrete plastic packages, called Discretes IGBTs, which are available as Single IGBTs and co-packed with freewheeling Diode. These devices are suitable for applications such as General Purpose Inverters, Solar Inverters, UPS, Induction Heating, Major Home Appliances, Welding and SMPS. Benefits of Discretes IGBT are high current density and low power dissipation resulting in higher efficiency and smaller heat sink to allow lower overall system cost. With a unique team: Men and women from more than 90 countries make Infineon a successful international company with their skills, their enthusiasm, and the courage to challenge the status quo and open up new horizons. Since the semiconductor was invented, the company has helped shape the future every single day. SR Trademark Products MOSFET: Infineon’s n-channel and p-channel power MOSFETs are designed in a unique way to bring more efficiency, power density, and cost-effectiveness to clients’ products.AC-DC applications requiring high voltage blocking capability and fast switching Wide Bandgap Semiconductors (SiC/GaN): The key for the next essential step towards an energy-efficient world lies in the use of new materials, such as wide bandgap semiconductors which allow for 11 MARCH 2019
Revolutionizing IT services for better delivery: Global Delivery Model T significant convenience for their customers. Before the advent of personal computers and the internet, most corporations that catered to customers carried out their operations by themselves, manually trudging through vast amounts of data and customer requests, with no way to streamline and optimize operations. However, the internet boom brought with it the ability for corporations to improve their services and allowed them to cater to an enormous number of customers, both local and international. As more and more industries went online, there was a rapidly growing need for further optimizations of ongoing operations. he internet has allowed several industries to provide better services and need, service providers team up with IT consultants that bring the required skill sets and manpower onboard. However, when a business goes international, it requires more than just qualified staff. Instead of taking the route of corporate expansion, companies hire IT services to provide access to world-class talent and resources all across the world. requires a considerable amount of coordination among the two teams, in addition to adequate communication. This is done by managers and coordinators of both the teams maintaining sufficient synchronization and rapport between their departments. The team with qualifications and resources located at the other time zone is the one provided by the IT services firm. What it means is that when an organization needs support for its operations, IT consultants can provide that from around the world. It allows companies to resume their operations at all times and be available for their customers 24/7. It means that professionals working on a project in one country can leverage various resources that might be located in another country. The advantage this gives to a company is the ability to service a significantly higher number of service requests and meet ever tighter deadlines without stretching out the budget. There can be more than two teams in as many locations or even time zones working on various parts of a single project in order to meet strict deadlines. The consultants travel to the client’s location to know about the requirements and decide upon the distribution of work and establish rapport and coordination protocols amongst all the various teams situated at different sites. These practices are important from a developer’s perspective. The other important part of Information Technology is customer support. This necessity churned out the famous Global Delivery Model (GDM) of IT Services. Simply put, it allows corporations in collaboration with IT consultancy firms to get more work done through resources and manpower located at multiple locations. If a company based in the United States needs applies the Global Delivery Model, it can continue to work on its projects by outsourcing the workload to consultants in another time zone. This also applies to customer support. When workers in the United States end their shift in the evening, their counterparts in an Asian country, such as India can continue to work on the projects where the American team left off. Such a business model Most of the people who use internet services or applications are bound to run into difficulties associated with it. This is where customer support comes into the picture. As the name indicates, it is that part of IT services that help customers with any queries they may have with usage. Customers often have to call a helpline to get their problems sorted. The call center that handles these issues could be located anywhere on the globe where it is suitable to Why GDM? The global population has been increasing and more people have begun using the internet in this decade than ever before. This surge in connectivity has stimulated in a burgeoning market for IT services and companies are racing ahead for a greater share of the market. In order to meet this
Revolutionizing IT services for better delivery: Global Delivery Model provide support to clients in various countries. Customer support executives usually work in rotating shifts in order to keep the service continuing 24/7. There are several benefits of adapting the Global Delivery Model for software companies. It gets work done with significantly lesser investment, keeps the workflow running around the clock, provides access to greater resources and varied talent, scalability, enhanced adaptability to changing client requests as well as cultural syncretism. Most of all, it gives corporations the ability to take up a greater number of projects and deliver on them all without compromising on excellence. SR
Leveraging Technology to Deliver Cutting-Edge Logistical Solutions: WiseTech Global deeply integrated, enterprise- class system that streamlines the operations, accounts, and management of freight forwarders, NVOCCs, customs brokers, depots, container freight stations, warehouses, trucking companies, and ships agencies, automating and integrating the vital operations of supply chain service providers across the world. From single-office businesses to large multinational companies worldwide, its clients are able to improve their visibility, efficiency, quality of service, and profitability by utilizing next- generation technology. Richard White CEO & Founder CargoWise One puts productivity at the center of everything businesses do. Its single-platform system gives customers high levels of automation and visibility to streamline processes throughout a business. Because of its cloud-based capability, key in corporate data just once and it becomes instantly accessible across the company’s worldwide operations, reducing the margin of error and the need for labor-intense workflows. For performance-driven businesses in need of enhancing productivity, CargoWise One presents an efficient solution for simplifying the supply chain. “Our purpose is to improve visibility, efficiency, and quality of service while simultaneously reducing operating costs and increasing profitability.” L information. With ever-increasing globalization and burgeoning population, the demand for various kinds of goods and services has risen sharply. This rising market has stimulated the growth of corporations that provide innovative solutions for logistics. One such market leading company to provide top of the line software for logistics support is WiseTech Global. ogistics is an integral part of organizations that deal in the transportation of cargo and industries. Since 1994, WiseTech has helped logistics companies efficiently manage the movement of goods and information. With over 8,000 logistics organizations using its software across 130 countries, the company’s breakthrough solutions are designed to deliver powerful productivity, extensive functionality, comprehensive integration, and deep compliance capabilities. Simple Compliance with Global Customs CargoWise One provides a customs clearance system that ensures compliance with the continually changing regulations and requirements across the world. The system simplifies customs process WiseTech Global’s flagship product, CargoWise One, provides a comprehensive end-to-end logistics solution and forms an integral link in the global supply chain. It is a highly flexible, WiseTech Global is an innovative global developer of cloud- based software solutions for the international and domestic logistics 14 march 2019
by retrieving the calculated duty and tax and predicts entry fees for the relevant customs authority prior to submission so clients always know what to expect. In addition to convenient functionality, carefully selected WiseTech Global partners are available to help customers with any compliance issues that may arise locally. CargoWise One is the comprehensive compliance solution that keeps its clients one-step ahead. throughout their operations. invoicing requirements into one compellingly simple, multi-layered form. It allows users to create and send all types of declarations, and it automatically links them to shipment details within the system. Companies offer a higher level of service to their customers when they use CargoWise One. Through workflow alert, notifications and extensive, automated push reporting, customers have a clear line of sight to their customs clearance details and process timelines. Quick and Easy Tariff Classification CargoWise One grants access to fully integrated online tariff classification tools that assist companies in classifying commodities. Easily search through tariff chapter notes, section notes, binding ruling information, countervailing, and anti-dumping cases, along with all other government agency requirements and duty rate information – all from within the system. Use the keyword search function to quickly gather the information needed, then select the tariff and let CargoWise One automatically populate entries. Regularly updated to satisfy the latest tariff requirements, CargoWise One gives an easy-to-use import-export solution that ensures compliance with government bodies. Data Collection and Automation CargoWise One offers a complete customs solution that can handle everything from the simplest one- line entry to the most complex scenario. As an enterprise-class software solution, CargoWise One compiles all customs-related data across operations, minimizing unnecessary re-keying and automatically issuing this data to both clients and customs. From configurable dashboard views and data entry fields to automatic notifications and calculations of disbursement, CargoWise One reduces data entry and eliminates errors so organizations can increase both productivity and accuracy Warehousing Solutions Designed to optimize warehouse processes, CargoWise One provides a comprehensive management system with complete visibility and inventory control for effective 3PL and 4PL operations. Customers’ goods will be delivered in full and on time, every time. It suits the present scale of a company’s operations – from small warehouses with few orders to large, multi- warehouse operations – and can be reconfigured to match future growth. Through integration with transportation and forwarding operations, the system reduces the hassle of high data-entry volume. CargoWise One streamlines workflow by linking its client’s warehouse operations to client partners, providers, and the worldwide supply chain. Increased Operational Integration CargoWise One is a complete suite of integrated ERP applications that integrates forwarding, costing, and Meet the Driving Force behind Wisetech Global Richard founded WiseTech Global in 1994 and has been CEO and an Executive Director since then. As an innovator, WiseTech Global uses software and hardware to solve problems and create new ways of working and living. The firm builds products using the latest software tools and advanced hardware platforms and takes pride in delivering solutions that make a significant difference to its customers, partners, staff, shareholders, and the logistics industry at large. Richard has over 30 years of experience in software development, embedded systems and business management, and over 20 years of freight/logistics industry experience. Prior to founding WiseTech Global, Richard was the founder and managing director of Real Tech Systems Integration (provider of computer consulting and systems integrations services) and founder and CEO of Clear Group (distributor of computer-related equipment). Richard holds a Master of Business in Information Technology from UTS (University of Technology, Sydney). SR Richard is a UTS Luminarie and a Fellow of UTS. 15 MARCH 2019
TATA Consultancy Services becomes the 3rd Most Valued IT Services Brand Followed by Some Other Indian Companies T Services). It’s an honour for many individuals to be part of TCS. It is the first Indian IT services brand to achieve success in the Japanese market. It has also positioned itself as a leader in providing a superior all-round customer experience. TCS has also leveraged artificial intelligence and robotic automation, across the transformation programmes it has and this is why it now stands in the third spot on the global level as the most valued IT service brand. The two firms that took the top two spots are Accenture and IBM according to Brand Finance. Also, the fact that companies such as Wipro, HCL and Infosys made the list in the top 10. CS makes the top 10 list of IT services brand along with other Indian companies. India is well aware of the company called TCS (TATA Consultancy up to this is our very own TATA Consulting Services Group. the current market. Companies like Infosys and the American brand Cognizant have held their previously owned positions. That is Cognizant in fourth and Infosys in fifth. Cognizant is said to have a brand value up by 12 per cent to USD 8.7 billion and the same way Infosys had a brand value up by 8 per cent USD 6.5 billion. Now Cognizant might have its headquarters in the US, its main operations are in Chennai. It further has sub-branches in Hyderabad, Mumbai, Bengaluru, Pune, Cochin, and Kolkata. TCS’s Success TATA Consultancy Services is up to 23 per cent to $12.8 billion, which gave it the 3rd spot. The value bolstered by the brand’s disciplined focus on its market that increased demand for digital services. TCS is considered to be Indian’s first-ever IT services brand that had achieved success in Japan as well. This shows that the company has scaled to different regions and has been very much successful. It is known to be a multinational information technology service, consulting company. It has its headquarters in Mumbai, Maharashtra along with many sub-branches around parts of India. Not to mention the fact that it is part of the Tata Group and operates in 46 countries. TATA Consultancy Services is one of the largest Indian companies by market capital and hence that is what gave it the 3rd spot in the market. Many other companies also made it to the top-10 list included Capgemini, DXC Technology and NTT Data. All of them have played their part and have successfully made it on the list. These many companies are part of the list is because India has a high - world- class facility followed by a good infrastructure to support the IT industry. Bengaluru is considered to be the Silicon Valley of India due to its capability of holding such big companies. The employees and partners work hard on the development of their companies and that is why providing them with the right IT infrastructure becomes the main priority of every company. The growth seems endless because these companies have been in the India market for quite some time now. Also, it doesn’t look like they are going to stop at that and we might be in a generation where companies like TCS, Infosys and more grow to a bigger entity and top the charts in the world. Accenture and IBM Accenture has taken the title for the world’s most valued IT service brand that has been valued at $26.3 billion. Prior to Accenture, it was IBM that topped the chart but now it has dropped to $20.4 billion. This is how the market works and the entirety of activities carried out by these companies have exceeded that of any other company. These two companies have been in the market for quite some time now. Each and every part of the world knows Accenture and IBM. Even in India it has its branches and has a lot of respect in the market. Matching Other Indian Firms that Made the List Wipro is one of the companies that entered the top-10 list for the first time this year. The company went up 25 per cent to USD 4 billion. The Wipro has significantly invested in digital transformation capabilities. It is important to realize that niche acquisition, recent brand refresh, and many other signs of progress have propelled the company to be the third fastest-growing brand in SR 16 march 2019
TATA Consultancy Services becomes the 3rd Most Valued IT Services Brand Followed by Some Other Indian Companies N. Chandrasekaran Chairman 17 MARCH 2019
“ We provide system integration solutions that are proven, developed by the best in the industry.” Iskriono Windiarjanto, President Director Meet the Dynamic Leader Iskriono Windiarjanto, President Director: Iskriono Windiarjanto served as President Director of Telkomsigma since May 2018. He has dedicated himself as a part of Telkom Indonesia for more than 25 years with his experience and expertise in managing the field of the ICT industry and dealing with Telco and SI. He has earned his Master of Information Technology Degree from Royal Melbourne Institute of Technology, Australia. Iskriono has acquired more than 20 certifications training and assessment courses in IT. He also has been awarded as Prima Reward Employee from Telkom Indonesia in 2013. 18 march 2019
C o v e r S t o r y The Leading End-to-End ICT Solutions Company: telkomsigma E company for more than 29 years in Indonesia, currently employing more than 1200 personnel including internationally certified IT professionals. With its experiences and competencies, the company has been at the forefront of innovative IT solutions, development, and operations, delivering IT benefits both at home and abroad. stablished in 1987, PT Sigma CiptaCaraka (telkomsigma) is a leading integrated End-to-End ICT Solutions Its solutions portfolio comprises of excellence: Managed Services (International certified Data Center, Cloud Computing, E-Transaction, Telco Managed Services, and Edutainment Media and Communication Services), Financial & Banking Software Development Services, Consulting and System Integrator. Continuity Plan (BCP) and Disaster Recovery Plan (DRP). Enterprise Solutions: The company is delivering cost-effective solutions, so clients can focus on their core business. Its solutions compriseof Colocation, Data Recovery Services, Working Room, Communication Link etc. Currently,telkomsigma Solutions & Services have been implemented by more than 350 clients from various industries in Indonesia. In early 2008, telkomsigma was acquired by a subsidiary of the largest information and telecommunications services provider in Indonesia, TELKOM. ITILv3 Implementation: telkomsigma with over 120 dedicated managed services professionals applies best practices in ensuring its client’s data for their vital business continuity. Its best practices are in line with ITIL v3 and have been internationally certified. telkomsigma is the pioneer in the data center managed services in Indonesia. It started its data center and managed services outsourcing, with over 15 years of international standard experience and trust in the data center industry. The company has 3 world class standard data centers in Indonesia; Serpong (BSD) Tangerang, Sentul– West Java and Surabaya–East Java. It has dedicated data center facilities for providing premium colocation, cloud solutions, and managed services solutions. Managed Services-Cloud Computing In the hyper-competitive business environment and fast pace business change to adapt to the environment, a business needs information technology to create and sustain competitive advantage. Through cloud computing, business not only will possess information technology but cost-efficient IT solutions with fast IT delivery to support their business. Services and Solutions Data Center Services Business Continuity and Disaster Recovery: Natural disasters, terrorists, social risks such as riots, and hackers are threats to one’s business operations. To counter this threat, it’s important to have risk analysis and management activity to undertake focused, an organization-specificplan such as locating the server into a secure area and performing security testing including vulnerability assessment of the server and network infrastructure. In other words, to mitigate the risks it is important for a business to have a Business telkomsigma offers comprehensive information technology services comprising of consulting services, managing IT services, software development services, and integrated data center operations in the banking (conventional and sharia-based), financial, telecommunications, manufacturing, distribution, and other sectors. telkomsigma is the first cloud computing provider in Indonesia and ASEAN to receive CSA Security, Trust and Assurance Registry (STAR) Certification. Assessed by BSI (British Standards Institution), 19 MARCH 2019
Awards and Achievements Following are some of the awards and recognitions the company has won: Corporate Image Awards “The Best in Building and Managing Corporate Image Category: Data Center” (2017 and 2016) “Partner Network Award” for Cloud / Service Provider of The Year 2014 from VMware Oracle Applications Partner of the Year (2012) for BPO ACER Top Achiever “Platinum Level” (2011) Oracle Applications Partner of the Year (2008, 2010, 2011) Euronet Partnership Business Awards APICTA (Asia Pacific ICT Alliance) “The winner of e-health” (2008) Vision Solution Customers Awards “Leaders have vision” (2008) Recognizing of achieving Microsoft competency in delivering network infrastructure Most Active Awards Bina Data Mandiri “Self Service Banking Solutions” (2004) Museum Rekor Indonesia (Indonesian Records Museum) “The first initiator of ATM for BPD (Bank Pembangunan Daerah) capable of online transfer” (2003) IBM Business Partners Awards 2nd Q 2002, 3rd Q 2002, 4th Q 2002, 3rd Q 2003 ADOC (APEC Digital Opportunity Center) for “The best e practices project: Sigma Syariah Financial System” APICTA (Asia Pacific ICT Alliance) Indonesia “Best of the Best” (2002) 20 march 2019
telkomsigma operates an Information Security Management System which complies with the requirements of CSA STAR Certification 2013 and achieved Certification for the provision of IT operation management services to support IaaS cloud computing operation. provision and operation of data center backup infrastructure, communication networks, and implementation of testing/periodic simulation. With its DRS solution, it helps clients address some of the IT issues as well as cost concern for additional maintenance effort and enabling them to focus on the core business. prioritized privacy, it also provides dedicated rooms. Working Room: With more than 15 years of experience in managing the data center, telkomsigma fully understands the client’s needs and the requirement for the room and facilities. For customers’ IT operation people and end users, telkomsigma provides working rooms which are connected to the servers. Customers can choose dedicated or shared working rooms to suit their needs. Financial & Banking Solutions telkomsigma provide solutions to answer one’s needs to stay up to date with changing regulations, deliver customers’ demands for modern financial and banking services while also improving the business process with an integrated and automated system. Server/Machine Room: The company provides server rooms that are separated from the working room. Its server rooms are located inside a high-security area with limited access. Its facilities also include 24-hour security guards on patrol, server rooms can only be accessed via proximity and biometric security system. Each room is also equipped with CCTV which monitors and records the area all the time. Dedicated working rooms, provided for a minimum of 5 persons, is specifically designed to the customers’ requirements and can be used at any time. To accommodate customers who need the working room occasionally, such as for BCP room, telkomsigma provides a shared working room. The room is shared with other customers and can be used for 4 working days a year or twice a year. IT Consulting Services & System Integration telkomsigma has realized the interest of companies to utilize IT in their business process, therefore it has collaborated with leading world-class technology partners to provide IT Consulting and System Integration in Enterprise Business Solution (EBS) and Enterprise Resource Planning (ERP) solutions, which generating an improving workflow and increasing efficiency to business process of its clients. The server room is designed with a Water Leak Detection System to protect equipment from any liquids. The server room is equipped with a raised floor up to 60cm, Automatic Fire Suppression System (Novec), VESDA (Very Early Smoke Detection Apparatus), temperature and moisture control system with N+1configuration. The room will be maintained with 19 – 25 degree Celsius and 40% – 60% humidity. Power supplies for all the IT Equipment are supported by redundant UPS (with N+1 or 2N configuration) and redundant electricity generator (with N+1 configuration). UPS backup battery is up to 30 minutes. The working rooms are equipped with: • Building Air Conditioning during work days Portable Fire Extinguisher CCTV Camera and Access control using proximity card Office furniture, such as desks, chairs, printer, fax machine PSTN line Telephone Cable connection to the server area Desktop PC, including OS, MS Office, Antivirus (optional) • • Data Center Solutions Disaster Recovery Services: In disaster-prone areas like Indonesia, business is often challenged with unanticipated situations, such as earthquakes or great floods. For companies that need high data security, they will need a reliable and trustworthy IT infrastructure and data recovery system to anticipate the unexpected. DRS helpits customers manage their non-core functions under the outsourcing scheme. • • • • To protect from electrical noise, the power cable is placed under the raised floor while data cable is placed overhead. Fiber optic cable tray is separated from copper cable tray. On shared data center users, the server placements were planned in such a way as to gain maximum efficiency and cost-effectiveness. However, for companies that Communication Link: telkomsigma Data Center is open to all telco service providers. Both national and international telco providers are currently available in its data centers, i.e. Telkom, Lintasarta, ICON+, XL, CSM, Indosat, Indonet, Biznet, NAP Info, Primacom, First Media, Singtel, Orange, and KDDI. DRS support the operational viability of a company’s IT system with a range of services, including 21 MARCH 2019
C o v e r S t o r y Message from the CEO With 29 years in the ICT industry, telkomsigma remains committed to delivering integrated ICT Solutions to help our customers in the Finance, Banking, Distribution, Telecommunication, and other various industries to achieve their business objectives. In past, various transformations have occurred but with our solid management team, we continue to stay ahead of the market in providing our clients with quality ICT solutions and maintain consistent growth. “ Iskriono Windiarjanto President Director of telkomsigma For telkomsigma, 2016 was a year of great goals and great achievements. After 28 years in the ICT industry, telkomsigma has achieved revenue of more than 1 Trillion IDR. I am proud of our talented and dedicated employees, partners, shareholder, and stakeholders who trust telkomsigma in delivering the highest quality End-to-End ICT solutions in Indonesia. This year is also marked by the expansion of our data center facilities. We aim to maintain our position as the leader and the largest provider of data center services in Indonesia. As a core solution, expansion of our data center facilities support telkomsigma’s up and coming solutions such as Cloud Computing Services named TelkomCloud and also to maintain in delivering quality IT Managed Services, IT Operation Management, end-to-end Financial Banking Solutions, and Consulting & System Integration. As a subsidiary of TELKOM Indonesia, with the competencies in the ICT Industry and supported by our experience and existing infrastructure, telkomsigma will become the main contributor in advancing TELKOM Group’s business portfolio (TIMES – Telecommunications, Information, Media & Entertainment, Services), especially “I & S” (Information & Services). With TELKOM Group’s “working spirit” of SOLID, SPEED, and SMART, we hope to build our values and maintain our position as the leading End-to-End ICT Company in Indonesia. From dedication to human development and implementation of international standards and processes, telkomsigma is committed to our valuable clients in providing the highest quality solutions. ” SR 22 march 2019
How Genetic Modification and Biotechnology Have Evolved Over the Years G Genetic modification, also known as genetic engineering, began when humans first started to domesticate organisms. Initially accomplished by Herbert Boyer and Stanley Cohen in 1972, genetic modification occurred as a result of a series of developments in techniques that enabled the genome to be directly manipulated. It was achieved by years and years of controlled and artificial selection of plants and animals. According to certain evidences dating back to 12,000 BC, dogs were the first animals to be domesticated that are believed to have evolved from the common ancestor of the grey wolf. Such enetic modification has been done by mankind since thousands of years from now. evidences also state that animals including cats, sheep, cattle, pigs were domesticated somewhere around the 9000 and 8000 BC. the modern day biotechnology. It is now simpler and quicker to target a specific gene for more precise alteration of the organism through genetic engineering. However, the eight Neolithic founder crops had already appeared by about 7000 BC. Emmer wheat, einkorn wheat, barley, peas, lentils, bitter vetch, chick peas and flax are referred to as the eight Neolithic founder crops domesticated by early Holocene farming communities which later set the foundation for systematic agriculture in the Middle East, India, Persia, North Africa and Europe. Done indirectly for thousands of years by controlled and selective breeding of plants and animals, genetic modification now has a better approach due to Genetically Modifying Crops for Food Production and Other Uses Genetically modified crops will have an essential role in protecting the world’s food supply as climate changes take adverse turns. Climate changes and crop diseases make it increasingly difficult to feed the world. Biotech crops will ensure that there’s enough to eat. Genetically modifying crops can be 24 march 2019
done by four primary methods, i.e. selective breeding, mutagenesis, RNA interference, transgenics. Selective breeding has been in use since quite a long time and is the oldest method of genetic modification. It is therefore not included in the GMO food category. In selective breeding, a specific targeted characteristic is achieved by introducing and breeding two strains of plants, whereas in mutagenesis, chemicals and radiation are used to mutate the organisms. The resulting offsprings with the targeted traits are kept and further bred. Even the process of mutagenesis is excluded from the GMO food category. However, the last two methods, RNA interference and transgenics are counted among the genetic engineering types. As said by the FDA, certain crops go through genetic engineering to enhance crop yield, make them resistant to insect damage and immune to the common plant diseases as well as make them capable of having high nutritional value. Such genetically modified crops are commonly known by the name of GMO crops. and 88 percent of corn crops are genetically modified. Genetically modified GMO crops like cotton can resist insects thereby eliminating the need to spray pesticides on them that could have possibly become the cause of groundwater and environment contamination. are not genetically engineered and therefore are not put under the category of GMO food products. According to the National Human Genome Research Institute, scientists have been modifying lab animals to research on ways biotechnology can help in treating human disease and repair tissue damage. One of the latest forms of this technology is called CRISPR that is based on the ability of the bacterial immune system to use CRISPR regions and Cas9 enzymes to deactivate foreign DNA that enters a bacterial cell. CRISPR technology is being used to develop cures for cancer and to find and edit single pieces of DNA that may lead to disease in the future. Genetic engineering can also find application in stem cell therapy as well as in regenerating tissue damaged from a stroke or heart attack. In spite of this, the widespread usage and cultivation of GMO crops has stirred up some controversies. Jacob says that GMOs can have a negative impact on the environment. There is a possibility that pollen from GMO crops can drift to the fields of non-GMO crops and weed populations leading to non-GMOs acquiring the traits of GMO crops due to cross-pollination. Now it has become tough for individual and small-scale farmers after several large biotechnology firms started to monopolize the GMO crop industry. So instead of working away from them, farmers can choose to work along with biotech firms in order to reap the benefits of increased crop yields and reduced pesticide costs. Though the technology is at our disposal, pursuing genetic modification experiments on human is inherently problematic and controversial. In addition to that, the risks associated with that are not known. SR Genetically Modifying Animals and Humans Often livestock are selectively bred to enhance growth rate, muscle mass and disease resistance. Taking chicken for example, certain lines of chicken raised for meat are known to grow faster than they used to back in the 1960s. Presently, chicken According to Nitya Jacob, crop scientist at Oxford College of Emory University in Georgia, GMO crops present a lot of promise in solving agricultural issues. As per the statistics by the FDA, cotton, corn and soybeans are among the most commonly grown crops in the U.S. and almost 93 percent of soybeans 25 MARCH 2019
Leading Platform for Open Data: Data61 A with Australian government agencies on R&D projects that aim to increase the number and availability of high-value datasets between government agencies, and to the public. The projects under the Platforms for Open Data program will: • facilitate more use of public data by providing better search and discovery • make more high-value datasets available ensuring a high level of privacy protection • lead the use of public data by performing advanced analytics on data s part of the National Innovation and Science Agenda, Data61 is working have a large impact on Australia, to aid its future prosperity and independence. many others to help add insight and understanding to their data. That’s because collecting the data is only the beginning. It’s what happens next where the real value is created. Mastery: Data61 is fearless, curious, and it improves every day. It strives to excel in research, technology, and business, and to work with the best in the world. Analytics is about seeing patterns, adding insight and understanding the world in new ways. It is about seeing further, understanding deeper and seeing consistency in patterns that were hidden by noise and chaos. There has never been more opportunity for organizations small and large to use the power of computing and leverage the exponential growth in data. It’s the reason the company is in demand from both business and government. Co-Creation of Value: Everything it does involves co- creation with its network: team, customers, and partners. Generously empowering their success is central to its success. Ownership of Results: The company jointly holds itself accountable for its actions. It does this via trust and commitment. Cyber-physical systems: Cyber-physical systems are the connection of digital devices to the physical environment. The company has built biosensors to monitor oyster health, systems that collect and monitor real-time agricultural data, driverless vehicles for hazardous situations, and drones for environmental monitoring. These projects use an iterative approach to develop new technologies based on the needs of the partner agency, ensuring that the technologies are applicable across multiple agencies. The end goal is to use these technologies to make more high-value government data available to more people while preserving privacy. People and their Differences: The firm embraces the creativity that comes from the diversity of its people. Agility and Flexibility: Data61 views the changing world as an opportunity. This requires agility and flexibility in everything it does; everything changes, except its constant desire to adapt. In the process, Data61 has made sensing accurate, robust, and secure, learned how to collect, store, and distribute data efficiently and reliably, developed highly accurate, fast, and ubiquitous 3D world mapping with multisensory data (3D++); and also, augmented human capabilities through wearable sensors and robotic co-workers. Data61’s Values When Data61 was formed, a core set of values was defined. The aim of these values is to shape the day-to-day behaviors and mindset at Data61, allowing the company to do the best work. Its values act as the guiding principle for the way it interacts with each other, its stakeholders and shape its culture and brand. Tell it Straight, with Respect: The company says what it means, means what it says, and does not mislead, obfuscate, or spin. It is direct and always respectful. Data61’s Programs National Digital Challenge: Data and emerging digital technologies will play a pivotal role in the transformations that are required in society, the economy Analytics: Data61 turns big, complex data sets into knowledge. It works with hospitals, environmental managers, banks, scientists, and Great Impact: The company focuses its valuable resources on areas where it can lead globally and 26 march 2019
“Data61 is Australia’s leading digital research network; we’re here to help you create your data-driven future.” Adrian Turner, CEO and the environment. Australia’s past economic success was driven to a large extent by its primary industries like mining and agriculture. Future economic growth, however, cannot rely on this. Over the coming years, Australia has a $315 billion economic opportunity enabled by data and digital technologies. From a societal standpoint, growing and aging population, ongoing urbanization, and concerns about the environment all present opportunities for Australia to demonstrate leadership domestically and on the global stage. Consumer Data Standards: The Australian government is introducing a Consumer Data Right giving consumers greater control over their data. Part of this right requires the creation of common technical standards making it easier and safer for consumers to access data held about them by businesses, and – if they choose to – share this data via application programming interfaces (APIs) with trusted, accredited third parties. Data61 has been appointed as technical advisor for an interim standards body, designing the first iteration of open technical standards to support consumer-driven data sharing. Meet the Leader Adrian Turner, CEO: Adrian is a successful and influential Australian technology entrepreneur who has spent 18 years in Silicon Valley. He is also co-chair of the Australia Cyber Security Growth Network (ACSGN) and a member of the Board of Directors for the Australian eHealth Research Centre (AeHRC). Most recently, he was Managing Director and Co-founder of Borondi Group. Prior to this, Adrian was Co-founder and CEO of smartphone and Internet of Things security company Mocana Corporation, had profit and loss responsibility for Philips Electronics connected devices infrastructure, and was Chairman of the Board for Australia’s expat network, Advance.org. Adrian was also the author of the eBook BlueSky Mining, Building Australia’s Next Billion Dollar Industries. SR
Scientists Have Now Developed Artificial Skin to Help Human Regain Their Sense of Touch This is how one can perceive the distinctions in different kinds of environmental fluctuations by the use of silicone skin. Leaving the Limitations of Human Senses Behind The human skin is capable of recognising the environmental conditions with its complex mechanism, but it has certain limitations. There are many other things that the human skin is incapable of sensing. Therefore, Mosa hopes to develop a new sensor that could go beyond the limitations of the human skin instead of just mimicking it. He said, “It would be very cool if it had abilities human skin does not; for example, the ability to detect magnetic fields, sound waves, and abnormal behaviours.” T new big thing in tissue engineering in replacement of the human skin. According to findings from the researchers at the University of Connecticut, this artificial skin looks promising as a skin substitution material. The researchers, in a new paper in Advanced Materials, have described a new sensor implanted in a layer of silicone skin that will enable burn victims regain their sense of touch a bit and confer some interesting superhuman sensory perception as well. he flow of electric current generating iron oxide nanoparticles in silicone is the engineer Abdelsalam Ahmed of the University of Toronto to develop a mechanism that can create a sensation resembling the way human skin feels heat or cold, pressure or vibration, and other physical changes. The team found out that the fluid responded in a different way around the presence of magnetic fields altering the way in which it moved thus making it distinguishable from pressure or sound. This resulted in opening up of a possibility where industrial workers working around powerful magnetic fields can have an early warning mechanism. Adding more to its warning mechanism, the skin is waterproof too. Moving forward, the researchers are next hoping to develop a flat profile for the skin in order to make it more like real skin and test it against heat and cold, though they expect to see a response from both, given the impact temperature has on fluid dynamics and electrical conductivity. The concept used by the researchers to replicate the way our skin reacts to the changes in the environment was to use silicone tubes and fill them with a fluid made of iron- oxide nanoparticles all wrapped up in a copper wire. The fluid while undergoing any movement rubs up against the silicone to create an electrical current which is picked up by the copper wire as an electrical signal. Moreover, different factors result in different perceptions, i.e. each variation in pressure, heat, sound and vibration produces a unique movement of the fluid leading to unique signals. Using Paramagnetic Iron-Oxide Nanoparticles Chemists Islam Mosa and James Rusling, from the University of Connecticut, have worked with SR 28 march 2019
From Technologies to Solutions, Oodles Technologies covers everything “We are committed to developing agile applications that help you out-perform the competition and keep you ahead of the innovation curve.” O a team of seasoned professionals with extensive experience and proven track record in its area of expertise. The company’s mission is to create user-friendly internet-based applications that solve complex technology-related problems and deliver a smart business solution. Blockchain Oodles Blockchain enable you to leverage blockchain and adjacent technologies including Shared Ledger and distributed Ledger, Smart Contracts, decentralized applications, and more to meet your industry and business specific needs for today and tomorrow. Disrupt the digital future with Blockchain. Its tech experts help you unlock the untapped and unimagined potential of blockchain solutions for your business. With Oodles industry-rich experience, it helps you navigate through the adoption, integration and implementation journeys of blockchain networks. odles Technologies is an offshore software development company. It is responsiveness throughout the process of developing new software or product. Service offered Software as a Service (SaaS) With Oodles, reinvent your business with SaaS application development services. Implement SaaS into your business environment with its exceptional SaaS development solutions to increase the efficiency of your business model. The firm helps you place innovation at the heart of your business to empower you to move faster, scale faster, make informed and data-backed decisions, and reduce operational costs. Oodles help you build an extension to your existing web property or a stand-alone app with robust process automation capabilities. Be future-ready, achieve scalability with robust security. Oodles Technologies is an offshore software development company with a focus on state-of-the- art technologies. It has a niche in awe-inspiring domains like Blockchain, Machine Learning, Artificial Intelligence, ERP, Big Data and Live Video Streaming. Oodles Technologies approach towards project management is based on Agile Methodology that strives to unite teams around the principles of collaboration, flexibility, transparency, and Mobile Application Unleash your digital intelligence with Oodles’ power-packed mobile app solutions that are built with a user-centric approach and smart integration capabilities. With its Mobile App Development Services Meet the leader Maneesh Madan, CEO:Maneesh is an adept technology leader with a vision and passion to apply pioneering technologies in various business domains. Maneesh is also a keen Yoga enthusiast. 30 march 2019
grow your market, scale to wider business verticals, and create new revenue streams. Oodles offers comprehensive native and hybrid mobile app development services ranging from application architecture, strategy, development, modernization, optimization, maintenance and more. device and device-to-cloud), efficient, and secure by gaining comprehensive insights for informed decision-making. Big Data Intelligence Analyse your complex business data accrued since inception with its experts to develop ingenious ways of performance. Oodles supports organizations to mine and derive value out of voluminous amounts of data collected from websites, mobile apps, and connected devices. Partner with Oodles to explore possible big data opportunities to help you develop data-driven and intelligent strategies, create successful marketing campaigns, and make data-backed business decisions. “We keep close tabs on the latest trends and technologies and with our highly skilled team of developers, we deliver end-to-end development solutions at the best market rates.” Video Solutions Oodles Technologies sets the benchmark in the IT-echo system by creating the most dynamic and user-friendly online video content platform. Power up your application with creative and novel strategies, compelling video technological details to effectively engage users for continued business success. The firm assists you in organizing and managing the online video content efficiently with its advanced video solutions. Oodles’ in-depth expertise and proven methodologies in online video content management systems facilitate you to deliver rich and engaging offerings at scale. Rave reviews from customers “I have worked with Oodles Technologies for over two years. During this time we have released several apps, including Lyfeline Milestones that we made available for both Android and iOS users.” - LyfeLine Co USA Internet of Things (IoT) With IoT-led digital transformation services, Oodles help you establish a digitally connected world for your customers that add real value to their work and their lives. With its IoT solutions, the company integrates all your devices to securely connect them, gather data, and take intelligent actions to meet operational and management needs. “The team is very knowledgeable and trustworthy, completed project on time and on budget. Will do business with Oodles team again.” - Fabio Cardenas, The Sundown Group (USA) “It’s been a real pleasure working with Oodles. Great problem solvers and very responsive, I couldn’t have wished for a better team to work with.” - Michael Beddows, Founder, Trendr LLC (USA) Bring on the potential of analytics, IoT, and AI to make your business smart (cloud-to- SR 31 MARCH 2019
Mind Controlled Rat Cyborgs Are Now a Reality R Machines have brought us our way of life. As computing systems grew ever more powerful, machines also kept getting better and better. We now have autonomous robots that can carry out certain tasks with little or no human intervention. Most electronic devices require some kind of physical interface with which users can control them. It could be a console, remote control or even a mobile phone application. However advanced or sophisticated a robot may get, it still needs a physical interface to be operable. But now, researchers from China may have found a means of interacting with robots that needs nothing but thoughts. obots were conceived as a means to enable humans to work harder, better and faster. animal half robot. It is achieved by implanting an electronic device into the brain of an animal, and in this case it is a rat. The Chinese scientists successfully created rat cyborgs. The concept, however novel it may seem is actually real and the scientists have made the rats accomplish a series of fairly complicated tasks successfully with nothing but the power of their thoughts. think of movement, the electrical signals produced by the thoughts are translated into mechanical movement in the prosthetics. This system can also be applied in reverse. Instead of an animal brain sending signals to control a device, an implanted device can receive instructions and translate it into electrical signals that can be interpreted by the brain. In short, through a BMI that is configured for interpretation of signals to the brain, scientists can make an animal follow their instructions. The rats were all implanted with Brain-Brain Interfaces (BBI). Furthermore, the BBIs themselves are built by joining together brain- machine interfaces (BMI). BMIs have existed for a few years now, but they were created for altogether different purposes. They allow patients to interface with their prosthetics and get used to the feeling of ceramics attached to their body. It is a great way for people to familiarize themselves with and control something that was not a part of their body. When people The experiment went about like this: The rats would have electrodes implanted in their brains. The person controlling them consciously has thoughts about movement that are picked up by an electroencephalograph (EEG), which in turn sends them to a computer which then adequately interprets Sounds like something from a science fiction movie, but it isn’t. It is real. The scientists are from the Zhejiang University in China and what they have created is theoretically applicable for cyborgs – half
Mind Controlled Rat Cyborgs Are Now a Reality these instructions and wirelessly sends them to a translator connected to the electrodes attached to the rat’s brain. The rat actually carries out the instructions, i.e. what the researcher thought to do, the rat did it. The rats in the experiment were initially made to perform basic movements. The system was configured in such a way that the person controlling would think about moving his right hand and the rat would turn right. learn to focus their thoughts and prevent any distractions for their thoughts to be coherent and easily understandable. The next part of this project would be to improve the technology and make it simpler to implement and use. used on people against their will or without their knowledge. Information technology has made our lives better and brought many services to our doorstep. It has allowed us to carry out mundane tasks like paying utility bills, booking movie tickets, make dinner reservations, etc., all from the comfort of our living rooms. With the right kind of investment and guidance, technologies like the one developed by the scientists at Zhejiang University can definitely benefit people.SR The team that carried out this experiment hopes to use their apparatus for a type of neurotherapeutic treatment and help alleviate depressions and anxiety attacks. However, speculations are rife for the potential misuse of this technology. But, like every piece of tech this one too is a double-edged sword. The team hopes to one day communicate complex emotions like emotions between people, but are confident about the fact that it cannot be Later on, the scientists made the rats navigate their way through increasingly complex mazes and the little creatures did not disappoint. The rats handled the tests well, and learnt better maneuvering and navigation as the tests got harder. The human controllers had to
F Solutions providers in India. It has a vast experience in implementing and managing infrastructure for the web, mobile, or enterprise-centric workloads. ounded in 2009 by Tarun Dua, E2E Networks is one of the leading Cloud Computing Next-generation compute infrastructure for the most demanding applications E2E Networks Limited is amongst India’s fastest growing pureplay SSD Cloud players. E2E Networks IAAS platform is 6th largest in India. The firm began as a contractless computing player targeting the value- conscious segment of customers, it has been gradually building up its self-service public cloud platform that can enable rapid deployment for businesses looking to roll out their online server-side web or mobile applications. E2E Networks E2E Networks provides building blocks that can be used to rapidly architect computing infrastructure with pre-configured open source based micro-services such as web servers/load balancers/firewalls/ databases etc on its Public Cloud Platform for its customers. This results in lower project delivery costs by cutting down the delivery timelines. We intend to capitalize on the devops services opportunity for both E2E’s own public cloud, as well as any other Public Cloud, preferred by our Multi-Cloud CloudOps platform’s customers. The company sees a huge opportunity in the self-service cloud computing market in India by investing in improvements and feature additions to its Public Cloud Platform. It is also working on delivering GPU based compute infrastructure used by the Open Source Deep Learning/Machine Learning Artificial Intelligence platforms via its Public Cloud Platform. E2E Networks Multi-Cloud CloudOps platform can be used to provide devops and managed services on any of the 2000 plus public clouds across the world. Its 34 march 2019
CloudOps platform uses a blend of automation delivered via technology combined with human intelligence to reduce the workload of the in-house DevOps team. to execute the work including late nights and on weekends too. Would also like to appreciate her zeal to learn new things and her politeness to say yes to any request with no qualms.Saima always updates and calibrates herself with the progress of the ongoing request. She has got excellent communication skills and very transparent in exhibiting her opinion and giving due respect to her colleagues if it’s said otherwise. God bless the entire E2E team.” - Robin Nayathodan @ Ifazone. Customers’ Testimonies “For most startups, AWS EC2 is unnecessarily costly. Even better, for India get a machine from E2E Networks.” - Naman Sarawagi, Founder @ FindYogi. “At E2E, we have built our own Cloud Infrastructure and developed our own Technology Stacks, making our Cloud Infra offering among the most affordable in the market.” “E2E GPU machines are superior in terms of performance and at the same time you end up saving more money compared to AWS and Azure. Not to mention the agility and skilled customer support that comes along.” - Arvind Saini, VP of Engineering at Crownit (GoldVIP). Founder’s Desk Tarun Dua, Co-founder, and CMD Tarun owns E2E’s leadership role in defining customer and technology-focused strategy and executing it with crisp and well-defined organization goals. The people who have worked with him in the past used to call him a hacker, leader, Linux guru, Perl expert, database champion, amazing sysadmin, entrepreneur, technology ninja, and the list goes on. But this is several years old impact that he left in the organizations and in the lives of people he worked with. With this unending list of nerd skills, Tarun was bound to start a company of his own and make a deep dent in the technology that organizations use. And E2E Networks was born. Today, Tarun continues to follow his passion and ensure that every second spent fuels the technology that organizations need to meet challenging user demands. “I am very much happy with E2E Networks Pvt. Ltd. I’m using your services for the past one year and I have provided you multiple clients to E2E Networks Pvt. Ltd. Whoever is looking for servers I strongly recommend E2E Networks.” - Protik Banerjee @ Relcode Technology Pvt. Ltd. “I would like to appreciate the efforts of the entire e2e team for supporting us throughout the launch and thereafter. I would like to give feedback about Saima (Technical Account Manager) who handles our account. It has been an amazing experience to work with Saima. She has an extraordinary demeanor to work patiently in pressure and not lose her calm. She was available all the time SR 35 MARCH 2019
The Transition from Traditional IT systems to Cloud-Based IT Services T formulated. Storage has always been the most crucial factor of any organisation. But ever since cloud came into the industry it has been dominating in every sector. Now many regions have started implementing cloud-based IT services and have replaced them with the traditional IT systems. CQC is a good example of this transition. he traditional IT system has been in the industry ever since computers were “Future Services Programme (FSP)”. The previous or the current contract is known as French-headquartered Atos and is said to end in April 2020. group. Both companies were collaborated to connect HeraBEAT heart rate monitors to Hapvida’s electronic medical record systems. It is a very innovative approach where physicians and nurses are allowed to monitor pregnant women in real time. Here as you can see every pregnant woman’s data will be unique, in order to keep a track on all of them these devices became necessary. Many reports in the past have shown the delay in treatment that has caused problems while women were pregnant. But cloud-based IT service has given a solution for this. Google’s G-suite technology and other cloud-based services will be supported by NHS England’s FSP. Hancock confirms it in a review. Also, Google’s G-suite technology and other cloud-based services will be considered as subject to the pilot phase. The NHS organizations have always been using Microsoft-based systems but now it is moving far away from these systems to a place where the cloud is the future. CQC (Care Quality Commission) is the health and social care regulator, a non-department public body of the United Kingdom. In 2009 it was established mainly to regulate and inspect health and social care services in England. It had recently withdrawn its joint plan to move health bodies’ central IT system to cloud-based technologies. The Health Secretary Matt Hancock was interested in doing something about the IT systems and later planned on replacing it. This move was initiated in August, last year at the Department of Health and Social Care by NHS England, NHS Improvement, the Health Research Authority and the CQC. This new IT project is will be known as the What is the reason for the shift? Well, it is obvious that the old system needed an upgrade. Since data is being processed on a regular basis, more and more storage devices are needed. Also, the fact that new data is added every now and then causes organizations to invest in something more efficient. A good example would be the HeraMED LTD and the Brazilian Healthcare Group’s Pregnancy monitoring. HeraMED LTD had received 60,000 USD order for a cloud-based pregnancy monitoring service from Brazilian healthcare This is how the cloud is dominating in every vertical. IT companies were the first to implement cloud- based IT services. Now, healthcare, as shown above, has also seen the transition. Soon we might see the cloud in various fields as well. SR 36 march 2019
BULLIONBLOCK LTD ‘Our Mission Is to Financially Empower People Worldwide With a Decentralized Financial Ecosystem That Is Governed by the Objectivity of Blockchain and Backed by Physical Bullion Reserves. Stability, Not Volatility, Is the Key to a Crisis-Proof Future.’ “Our mobile App is a desktop and mobile e-Wallet for international remittances and payment solutions, with the integrated Crypto Mint DEX driven by Peer-2-Peer Functionality.” A industries, innovators are exploring ways to use blockchain to disrupt and transform traditional business models. Many industry leaders have already achieved significant business benefits, including greater transparency, enhanced security, improved traceability, increased efficiency, the speed of transactions, and reduced costs. cross global supply chains, financial services, healthcare, government and many other service solutions backed by physical bullion assets. Ilias Bafas Founder BULLIONBLOCK is an inclusive company with clear gender- diversity targets, and is a proud signatory member as the only non UK financial services company added onto the signatories list on the gov.uk website along with the cohort of signatory UK financial sector firms that have also pledged to HM Treasury Women in Finance Charter. Ilias Bafas: An Entrepreneur at Heart Ilias Bafas is the driving force behind the group: He is described as a strategic visionary with the agility and leadership style as paradigmatic of founder centrism. He has a proven demonstrated diverse international business background. Mr. Bafas is a natural born passionate philanthropic serial entrepreneur. In light of the above-mentioned scenario, we’re thrilled to present BULLIONBLOCK LTD. The company was incorporated in 2017 in Melbourne, in 2018 in Hong Kong and is headquartered in Singapore. Proud Moment The BULLIONBLOCK fintech project was selected as a partner by the Future of Humanity Foundation SDG for the FUTURES LOUNGE @ DIGITAL DAVOS 2019 – showcasing the best of Emerging Technology, (blockchain, AI/Machine Learning, Data, IOT), Media Industry and Entrepreneurship with Social Impact as solutions for what’s needed for the world’s greatest challenges and the United Nations Global Goals and 4th industrial revolution. BULLIONBLOCK is a decentralized fin-tech aiming to offer innovative low cost digital payments and money transfer services along with bullion (gold and silver) electronic money accounts powered by the Stellar.org blockchain network which eliminates intermediaries and reduces transaction costs. The future for BULLIONBLOCK is “Golden” & “Luminous”! “BULLIONBLOCK is focused on end-to-end value propositions encompassing our platform for all devices, thus we leverage a diverse range of value chain strategic partnerships.” The Crypto Mint BULLIONBLOCK platform is a liberated inclusive fintech ecosystem, aimed to provide flexibility and freedom through the use of blockchain technology providing AI driven financial digital 38 march 2019
The Founders and company are proud members of HM Treasury (UK) Women in Finance Charter, International Decentralized Association of Cryptocurrency and Blockchain (EU), Alliance of Blockchain Professionals, FinTech Association of Hong Kong, FinTech Australia Association, Thai Fintech Association, Blockchain Association of Australia, Blockchain Chamber of Commerce (USA), Cambodian Association for Mining and Exploration Companies. establishing its own Blockchain Lab in Malta that will focus on R&D of dynamic blockchain security solutions. are one-of-a-kind as they’re: • Fast: transactions clear in mere moments due to our innovative consensus algorithm and high- throughput. BULLIONBLOCK transactions are fast for real- world usefulness • Final: BULLIONBLOCK transactions can never be rolled back, ensuring that everyday users, merchants, entrepreneurs, and Fortune 500 companies who will call BULLIONBLOCK home have the security of knowing their transactions are final • Fees: The cost to the user will be more than 70 percent cheaper to the legacy banks and the current remittance service providers through the BULLIONBLOCK’s seamless phone app • Private: The platform will provide anonymity and enhanced security, offering flexibility and freedom from a bullion-backed electronic digital money account with full privacy to the user A tech company needs to be very agile with product and service innovation in order to withstand the competition, what is your approach towards innovation? Keeping our customers’ needs and experience at the heart of every new technology we adopt is paramount. Our aim is always to make things easier and enjoyable for our consumers and to offer them a level of service and 24/7 support they wouldn’t get anywhere elsewhere. Ilias Bafas, BULLIONBLOCK LTD Founder, spoke exclusively to The Silicon Review. Below is an excerpt. Being able to call our customer support line and/or tap the live chat feature in our app and speak to a real person is an essential key service of seamless BULLIONBLOCK customer journey. Tell us about the challenges BULLIONBLOCK faces. The biggest challenge is that the blockchain industry is constantly developing with changes on a daily basis as regulators seem to be playing catch-up with the digital demand. Regulatory red-tape certainly has slowed down time to market as it feels like we are experiencing a renaissance lately, especially when regulations fail to keep up with the pace of changes in technology, which leaves start-ups such as BULLIONBLOCK operating in a grey area. Our integrated digital fintech ecosystem includes mobile digital financial services, payment gateway, and international remittances to service the global on-demand economy. We are focused on end-to-end value propositions encompassing our platform for all devices, thus we leverage a diverse range of value chain strategic partnerships. In addition, BULLIONBLOCK creates the opportunity for the financially excluded, under banked and unbanked people of the world to connect with modern markets, and this will create a new source for growth to fuel the global economy. With the uncertainty we are witnessing in the world around geopolitics and global finance, gold and silver, physical bullion will continue to be the safe haven asset of choice for governments, banks, investors, traders and the general public. One of the more serious challenges for fintech firms we foresee is fending off cyber-attacks which are faced by businesses and governments all around the world, given the sensitive nature of the client data, they’re a serious concern. BULLIONBLOCK is employing the highest level of security available such as Moving Target Defence (MTD) to protect our data and customers, along with Our mobile App is a desktop and mobile e-Wallet for international remittances and payment solutions, driven by Peer-2-Peer Functionality, and the Crypto Mint Decentralized Exchange. Unlike traditional banking, this system is not tied to one specific government and or country – it is not tied to one specific currency, and it is not tied to any specific bank. Therefore, it is crisis-proof. What are the factors that make your company stand out from the competition? BULLIONBLOCK Fintech services 39 MARCH 2019
“ user-friendly and secure e-Wallet Mobile App. Unlike traditional banking, the BULLIONBLOCK fintech system is not tied to one specific government and or country – it is not tied to one specific currency, and it is not tied to any specific bank. Therefore, it is crisis-proof.” BULLIONBLOCK operates through a highly secured strong network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server. The platform is a next-generation FinTech offering global transactions that are simpler and cheaper, which will be among the few that combine multi crypto and fiat currencies on a user-friendly platform. BULLIONBLOCK onboarding will be quick and seamless for the user, whilst meeting the legal KYC and AML regulations. The first impressions of our app design will be trustworthy, fun, and useful that provides valuable insights in an engaging casual way. Most importantly, BULLIONBLOCK can power over 1,000 transactions per second, and will provide: this technological evolution. If you have to list five success factors, what would they be and why? Our core services are aimed at people who do not want to and or cannot pay for bank account fees or meet the minimum account deposit terms. The primary benefits to the customer are saving money compared to traditional banks and or other financial service providers, security compared to managing cash, and convenience when compared to attending a traditional bank branch. • Real-time settlement (2-5 seconds) Cryptographically secure transactions Regulatory compliance Payments that move like email • Do you have any new products ready to be launched? We’re developing and testing wearable technology (lifetech) planned for release this year. CashCrossBorders.com (one of our platforms) will make exceptional use of this customer-centered design technology to evolve the platform and offer a new digital customer experience. This wearable lifetech will make peer-to-peer communication and information exchange effortless, thus making seamless financial transactions in a fraction of a second. • • Our mission is to make financial transfer rates much more affordable and bolster transparency in the remittance sector. Our vision is to benefit the common man. BULLIONBLOCK was created to carry this vision and is attracting a cadre of leaders with exceptional, competent capabilities joining the founding team to serve the company mission – that will provide sovereignty to the user. Our passion will undoubtedly accelerate Our BULLIONBLOCK ACCOUNT (BBA) is not a bank account; it is an electronic money account that provides the customer with access to their money and financial affairs anytime and anywhere – from a Phone, Tablet or Laptop with our SR Are You Ready To Move Money Across Borders Between Any Currencies For A Fraction Of The Current Fees You’re Currently Paying? 40 march 2019
Outsourcing IT Management Why There Is an Ever-Increased Need W being utilized daily by organizations, outsourcing the IT aspect of a business can be a clever way of increasing productivity, while also reducing cost. There is an enormous volume of data being processed and stored each day and not all the organizations can afford to employ IT staff on a permanent basis. Managing everything within the organization can be a very daunting task especially for non-profits that don’t have enough capital to deal with unforeseen issues. As a result, many small scale firms are opting to outsource their IT services to reduce the burden on in-house resources. ith an ever- increasing number of applications and software packages Even if they hire one or two people to handle and maintain tech infrastructure, they often lack expertise in core IT functions including security, database, networking, web development, data recovery etc. Dealing with IT issues can be very troublesome sometimes and there are also budget constraints due to which small-scale firms can’t take the burden of IT management. Hence, they prefer to outsource them. are not enough resources within the organization. Proactive IT Management: Many vendors provide a dedicated team of IT managers who speak with their clients regularly to understand any potential problem and also proactively involve in managing the company’s services and infrastructure. The team works closely with its clients to monitor their tech resources regularly, deal with any threat or problem if it arises, back up data if needed, make budget recommendations, create a disaster recovery plan etc. IT personnel are capable of dealing with updates, security, and maintenance at a cheaper cost. Cheap Resources: If a company decides to handle its entire IT infrastructure internally, it may end up being costly. The organization will end up spending way too much when compared to paying an outside team of IT experts which can be approached as and when required.Outsourcing a company’s IT services removes the burden of paying salaries and benefits to IT staff. IT vendors offer their products at the best-selling pricewith special discounts.They are also available 24x7 for assistance or in case any issue arises. Moreover, they can provide guidance in complex migrations when there As technological advancements are ramping up at an unbelievable speed, many small-scale firms often find it challenging to keep up with the fast-changing environment. To top it all, if they face unforeseen downtime or technical glitches quite often, it will severely hamper the company’s reputation and success. Hence, companies are increasingly relying on outsourcing! Following are a few reasons why certain companies decide to outsource their IT management: Organization Size: Many small and mid-sized companies don’t have the financial capacity to invest in in-house IT services management. SR 42 march 2019
Revolutionizing Mass Payments across Emerging Markets: Nearex N payment technology that’s revolutionizing small payments across emerging markets. Founded in 2012 by professionals from the mobile and fintech industry, Nearex is passionate to digitize small everyday payments where cash continues to dominate. earex is a rapidly growing fintech company, providing a breakthrough cashless integration with existing wallets, core financial systems, and value added services such as bill payments, recharge, loans, and disbursements. The Administration Module allows the creation of different user profiles and reports to provide for managing and tracking business performance. XipMS provides support for online and offline payments. Xip App based terminals to provide the most optimum solution for its merchant network. Solutions Xip Stored Value Payment Solution: Xip Stored Value Payment Solution is an offline payment system where the value is stored and managed on the tags that customers carry. Such systems are invaluable where transaction speed is critical like in transports or where network connectivity is unreliable. Xip Stored Value delivers a user experience to customers that are as close to cash as one can get, making it a great first step for digital payments for users who are only used to cash. Leveraging the Power of Xip The Xip micropayment system is designed to digitize everyday low- value payments. Xip leverages the power of contactless technology to deliver a world-class end-to-end solution comprising of terminals, tags, and the software. XipPOS (Terminals): Innovative range of terminals that support technologies like NFC, QR, Audio, and Biometric based payments. Be it online or offline, 2G or 3G, these terminals are crafted to suit an entire spectrum of the market, right from street vendors to supermarket merchants, all at an affordable cost enabling clients to roll out a payment network across thousands of merchants. Xip Contactless Payment Solution: Xip Contactless Payment Solution was created to make electronic payments as simple and easy to use as cash, affordable enough to use for the smallest merchant in any country and powerful enough for the most sophisticated merchants. Xip brings a complete payment system to enable a very wide variety of organizations to launch retail and proximity payment services. Xip helps mobile money grow beyond remittances, banks to reach the unbanked, and wallet services to offer convenient retail payments. Xip Platform: Xip platform comprises of a powerful closed-loop card, terminal management system, transaction management system, and an administration module. Xip platform integrates with an existing wallet or financial system to enable payments. The platform integrates with an existing wallet or core financial system to enable the transaction. The platform is secure, scalable, and flexible which makes it suitable for a variety of payment applications. XipTAG (Contactless Tags for every lifestyle): An innovative range of NFC tags in various form factors like cards, stickers, or modular wearable for both online and stored value payments. XipAPPs (Enabling payments across Android devices): XipAPPs allow the payment service provider to extend the XipPlatforms online and offline capability to leverage the availability of Android NFC phones and Android-based NFC Terminals. With this, the payment service provider can choose from a variety of XipPOS terminals and Xip Management System is a powerful card, terminal, and transaction management engine. The platform provides powerful APIs which allow for quick Xip works with a wide variety of wallets, banking systems, and 44 march 2019
gateways to enable retail, proximity payments. The full range of XipPOS terminals caters to every merchant segments with XipTAGs covering all the customers and Xip Apps (both merchants and customers). Multiple transaction security options, flexible merchant segmentation, and richly extensible features make this cashless eco-system fine-tuned to the needs of the market. country. XipQR further strengthens the Xip platform by providing an additional payment acceptance method. Payment service providers can either offer QR or NFC or both in their chosen markets. also provided so that they can be integrated with the consumer app for an intuitive and streamlined payment experience. Meet the Man behind Nearex XipQR provides support for both Dynamic and Static QR code. XipPOS terminals can generate a dynamic QR code, which consumers can scan through their smartphones to make the payments. The dynamic QR code makes the payment process faster and error-free, allowing merchants to accept payments seamlessly from any of the customer’s linked account. Mayank Sharma, CEO Mayank believes the challenge of cashless micropayments can only be solved when a technology competes favorably with the convenience and affordability of cash. He started Nearex to empower consumers and merchants around the world with simple cashless payments leveraging the reach of mobile phones. Mayank is an industry veteran with experience of leading multiple global teams. QR Code Payments: QR codes have changed the payment landscape globally due to its asset- light approach which is loved by both merchants and consumers. The investment required by the service provider, the merchant, and the consumer is at the minimum and allows for quick and speedy roll out of a payment network across the “ XipPOS terminals are available in various form factors with one of them specially designed to provide a dual display. XipApps are SR We provide a breakthrough cashless payment technology that’s revolutionizing mass payments across emerging markets.” Mayank Sharma, CEO 45 MARCH 2019
Smart Homes And IoT How Can Businesses Tap Into The Opportunities Presented By Smart And Connected Homes? T object is connected turning them into capable computers that have the potential to sense, analyse and communicate through that data as well. With the recent developments and advancements in the IoT space, refrigerators, lamps, door locks and other objects have gained the capability of connecting to the Internet and interact with each other. he times have long gone when household items were just mere objects. Now every tech-savvy gadgets amounting to about 200 billion smart devices. An ecosystem of smart devices that is truly robust is now a reality with IoT. sectors that particularly stand out namely data, energy, security and insurance. The Proliferation of Big Data Technology The amounts of data generated from connected devices are huge making big data grow bigger each day. Estimates show that the amount of data contributed from IoT in 2020 will be 10 percent of the total world’s data. Data collected from wearable technologies and other interconnected devices deliver incredible consumer data that can help businesses to move a step ahead to understand the wants and needs of their consumers. Usually, industries, factories and hospitals make the most use of IoT technologies; however, regular homes won’t be lagging behind from utilising the full potential of IoT as the prices of smart devices lower down. It is also predicted that the smart home market will skyrocket from its current valuation at $20 billion to $58 billion by the year 2020. But the major question to think about is what steps businesses can take to completely exploit the opportunities of the technological revolution. There are infinite possibilities, but there are a few Moreover, the Internet of Things technology is booming rapidly. The number of smart devices that exist now are way more than what was present in 2006, and according to Intel, the year 2020 will witness a giant surge in the growth of Businesses can tap into these statistics and work on releasing 46 march 2019
the firmware and software updates more regularly after collecting massive amounts of data regarding software and hardware failure. They can also find out about the nature of usage of their products and use that information to improve its components and eliminate the issues. heats and cools homes efficiently. It is equipped with a feature that enables the device to detect if a home is occupied or not and automatically adjusts itself to a lower consumption mode. Such innovations and technologies that work with the concept of self- learning could help lower costs significantly. brought forward an opportunity for the device makers to invest in developing better products such as secure IoT platforms, distributed smart home security services and lightweight security software. Innovations within the insurance industry Smart homes have this unique feature of being aware of their own surroundings and monitor them. Lately, insurance companies have been taking interests to utilise this feature to reduce risks. Homes can be fitted with devices that can recognise the presence of leaky pipes thereby reducing the water damage claims significantly. Companies have already been developing their own technologies in order to provide policyholders with a check-engine light for the home. There are many insurance companies too that are offering subsidies for customers willing to rewire their homes. Claims- preventing IoT technology could, therefore, be a lucrative venture. Smart and Regulated Energy Consumption The University of Massachusetts conducted a study regarding the use of electricity in homes and found out that the average cost of electricity has risen by 29 percent over the past five years, however, smart homes stay at profit by reducing the costs by 20 percent. Embracing green technology in smoke alarms, carbon monoxide detectors, smart thermostats and lighting systems becomes easier by IoT that reduces the consumption of energy in residential homes. For instance, a startup called Nest, owned by Google, has developed a self-learning thermostat that Improving the Security Standards of Connected Objects Unlike the furnishings in a usual home, objects present in smart homes store information which is vulnerable to attack. Moreover, these objects cannot be equipped with powerful processors or support the installation of complex security software further increasing the risk of security and privacy. Back in 2015, consumers started to realise the problems that could arise if the information gets leaked or tampered, and thus the trust in smart home technology dropped dramatically. This also SR Conclusion Adopting smart home technology presents a cost barrier for consumers, but that doesn’t seem to hold them back from much wider adoption of smart and connected homes. Market research experts say that the prices will become less prohibitive and the market valuation will rise to result in an uptick in consumer participation. The vast sets of data thus generated could be collected and analysed by businesses in every industry. Furthermore, businesses can take advantage of self-learning devices to assist with home insurance, reducing claims or developing innovative products for home insurers. Businesses can, therefore, improve the efficiencies of their own products by staying connected to smart homes and further contribute to the IoT revolution. 47 MARCH 2019
Helping companies adapt to the future Unite IT Consulting “If you have a challenge dealing with disruptive technologies such as Cloud, Artificial Intelligence, Augmented Reality, Internet of Things Sensors, Big Data or Analytics, we’re here to help your organization to face those challenges.” Deepak Vijayaraj, CEO T nothing short of frightening. A company could be a market leader today because it developed a new piece of technology, but can go bankrupt in a year because someone somewhere developed something better. The best example of such rapid change is the iPhone, unveiled by the iconic Steve Jobs, which stimulated the smartphone industry and put many conventional phone makers out of business. What were the challenges faced in the initial years? • Unavailability of public LoRaWAN infrastructure to connect IoT devices • No end-to-end solution for a particular vertical including “Water Management”, and • No solution for integrating multiple vertical industry data to provide information at holistic level he pace of technological development since the last couple of decades has been technologies and maintain and expand their foothold over their markets. In conversation with the brains behind Unite IT Consulting, Deepak Vijayaraj What was the motivation to launch the company? Unite was formed for the purpose to make a difference to our customers, our people, and the environment. We believe it’s more about improving organization, people, and getting technology to work better for clients. If customers have a challenge dealing with disruptive technologies such as Cloud, Artificial Intelligence, Augmented Reality, Internet of Things Sensors, Big Data or Analytics, we’re committed to help these organizations to face those challenges. How do you handle the needs of a highly volatile market and still manage to stay relevant? We are always researching and listening to our customers on their needs, and create innovative products and solutions to meet those needs. We keep abreast of latest technology by partnering with and working with Universities and research organizations like CSIRO and Western Sydney University. Apart from developing new technology, adapting to it and integrating it into services can also be challenging for companies. Certain providers may go out of business just because they could not include a new technology into their suite of services. However, a company named Unite IT Consulting has taken up the task of helping various corporations adapt to newer 48 march 2019
Please explain some of your services? We have a range of products and provide professional services to implement these products. brand values to be honest, fair and transparent in our dealings. Do you have any new products ready to be/getting ready to be launched? We are currently working on IoT sensors addressing the issues with Marine pollution. These sensors are designed to effectively monitor and alert whenever certain chemicals or metallic traces are found polluting the oceans. Smart Airport Smart Building Smart City Operations Desk/Meeting room utilization & occupancy Healthy office monitoring Smart Water Management Smart Airport Management Cabinet temperature monitoring Asset Monitoring Smart Parking Retail Footfall Asset tracking (e.g. Wheelchairs) Predictive Cleaning Smart Parking Asset Monitoring Smart Electricity & Street Light Management Predictive Cleaning BMS extension Pedestrian Movement Pedestrian Movement What are the clients that you are currently working with? Unite has been involved in providing consultation on Cloud and DevOps for one of the Big 4 banks in Australia. With regards to the Smart City, we have started with setting up the LoRaWAN infrastructure around Western Sydney. We are also in initial stages of implementing Smart Water Management and Smart Asset management solutions. Smart Waste Management What do you think is the next big thing in technology? IoT sensors are going to be the big thing in technology, as they provide a cheap and faster way to keep track of our environment, take meaningful decisions based on this data collected by these sensors and ensure we have a live able and sustainable community. At a time when most of the technology companies invest most of their profits into R&D, what is your approach to keep Unite IT standing? We believe in a Lean company and what this means is we look at 10x return for every dollar invested in R&D and we invest only when we are sure it will deliver value to our customers. We follow Agile and DevOps methodology to deliver Minimum Viable Products in the shortest time. SR What is your company’s approach towards innovation? Innovation is in our DNA. We always look at how we can improve on a solution or a product and deliver value to our customers. We involve in seminars, tech talks and partner with research organizations like CSIRO to deliver high quality and innovative products. About the Founder and CEO, Deepak Vijayaraj How do you maintain your customers’ trust and loyalty? Our priority has always been on exceeding customer expectation via our customer service. We ensure our teams prioritize our customers’ issues over anything else, and take ownership of issues until it’s resolved. We have well defined SLA’s and our teams meet these SLA’s consistently. The visionary and founder of the company, Deepak has over 15 years of experience in IT industry. Holding a Bachelor’s degree in Information Science and Engineering, he has donned many hats in various roles including Cloud/ DevOps Architect, Service Delivery Manager at top Fortune 500 companies including as a Program Manager at Mercedes Benz R&D India, and other senior roles at Cognizant. He has worked with many clients including British Airways, BT, CBA, Microsoft, Morgan Stanley, Unisys, Walmart to name a few at different locations like Canada, USA, UK and Australia. He is a keen enthusiast in emerging technologies including Internet of Things (IoT), Blockchain, Artificial Intelligence and is representing the Industry in the Technical user group of Australian Smart Communities Association. If you had to list five factors for your company’s success, what would they be? What do you feel are the reasons behind your company’s reputation? The main reasons are our great products, solutions and services, our unwavering commitment to customer satisfaction and our • • Customer focus Strategic Focus (Leadership, Management, Planning) Employees (Personnel, Staff, Learning, Development) Operations (Processes, Work) Marketing & Sales • • •
IT Services: Changing Gears “All modern technologies inevitably affect one another; therefore they’re developing hand-in-hand.” – Experts I delivering progressive outcomes while cutting operational costs. nformation Technology (IT) has revolutionised operational efficacies across industries. It has made an impact in location. Today, the scenario is changing again. The shift from delivering conventional IT services at the customers’ location to operating these services remotely – has changed the industry drastically. The introduction of delivering IT services via Cloud is taken the industry by storm. facilitates IoT development as it depends on cloud computing. Following is a list of trendiest IT developments that are set to change the industry landscape this year: Several years ago, it was mandatory for tech companies to have their own IT unit in order to operate at the optimum level; although not all companies had one especially the start-ups. When it was noticed that most of the tech companies didn’t have an IT unit in place; that’s how IT services sector came to the fore as a separate domain. This sector showed promising growth over the years and still continues to deliver profound results. The rise of Artificial Intelligence (AI): AI has impacted IT services sector at a broader scale. From the food industry, travel, to manufacturing, AI continues to expand its presence. For instance, bots have defined the travel industry; it has become convenient for travellers to book the tickets and plan their holidays in advance error-free. Cloud computing is expected to expand its influence: 73 percent of companies have at least one application or part of their computing infrastructure already in the cloud. And the remaining 17 percent are all set to do the same within the next 24 months, according to a survey conducted by IDG. 5G Launch: Among the other IT trends in 2019, the launch of 5G will enhance the possibilities of delivering IT services at a faster speed: It will provide 10x faster internet services than 4G. As mentioned, there was a shift from having a separate IT unit per company (major IT companies) to the emergence of a new domain that has been addressing IT concerns companies (mostly start-ups) face. In this scenario, a company outsources its IT services to another company; the service company’s team travels to its customers’ The survey also states that 42 percent of companies are using multi-clouds. All modern technologies inevitably affect one another; therefore they’re developing hand-in-hand. It’s evident that development in one area stimulates improvements in the other. For instance, mobile internet The other IT trends that will rule 2019 include quantum computing, blockchain etc. SR 50 march 2019