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Interactive Services in Libraries.fi. Nina Granlund, Libraries.fi. National Library Portal for all Finnish libraries (public, special, university libraries). Produced by the Central Library for Public Libraries in Finland (Helsinki City Library ) Financed by the Ministry of Education.
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Interactive Services in Libraries.fi Nina Granlund, Libraries.fi
National Library Portal for all Finnish libraries (public, special, university libraries). Produced by the Central Library for Public Libraries in Finland (Helsinki City Library ) Financed by the Ministry of Education. Supported by the national strategies for the information society and libraries (e.g. Library Strategy 2010). Libraries.fi
Published in three languages: Finnish and Swedish, partly in English. http://www.kirjastot.fi http://www.biblioteken.fi http://www.libraries.fi Libraries.fi: Three languages
Information about: libraries, literature, library events, library work (also music and childrens libraries). Search Services: Link library, Ask a Librarian, Meta-search (Frank), Search Find and Locate. Libraries.fi contains
Part of contents produced by libraries: information about libraries, library events, Link Library contents, answers in the Ask a Librarian –service. Libraries.fi contents
Librarians, the working community, and patrons, the user-community. Communication between coworkers, library staff and patrons, and among patrons. Communities - communication
Discussing, publishing own comments and texts, giving feedback and ratings, following intresting contents (e.g. by ordering RSS-feeds). Interactivity
12 discussion fora, library issues, general interests (open for all interested, but registration). 3 closed discussion email-lists for library workers only. http://www.kirjastot.fi/foorumit Discussions
Blogs written by known library people, commenting open for public (registration). http://www.kirjastot.fi/kirjastoala/blogit/ Blogs
Ask a question – get an answer by email: further conversation possible, since the email address of the answering person is given in the answer. http://www.libraries.fi/ask_librarian Ask a librarian
Commenting the answers in the public archive and in future publishing comments. http://www.libraries.fi/ask_librarian/archive.aspx Ask a Librarian
Also ratings of the usefulness of the answer (subjective) or ”favorite answers” list (?) and tagging. Ask a Librarian
Communication via a closed email-list. Meetings every other year. Answering community
Libraries’ own chat-channels, eg. Turku city Library channel, Library of the Parliament channel etc. Own organization: opening hours, answering personnel Joint channel for all Finnish Libraries? Ask a Librarian Chat
Chat between answerers possible (-> also email-Ask a Librarian answering interface?). Ask a Librarian chat
Link propositions. Commenting on a post. Giving ratings of the usefulness of the link, favorite lists and tagging. http://www.biblioteken.fi/lankbiblioteket/ Link library
Ratings of books, publishing reviews, commenting on ratings and reviews, discussions, togetherness. New portals Literature, Young people (under process)
(=LibraryWiki) Community for both library workers and library enthusiasts. Knowledge about library projects, library presentations, customers experiences and fotos of libraries, travel reports, presentations etc. http://wiki.kirjastot.fi/index.php/Main_Page KirjastoWiki
RSS-feeds. Email-notifications about announcements and new library journals (containing the index-text). Follow-up of special interests