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HAN Update AMIT/RMS

This document outlines the HAN support model and initiatives, including the high-level processes, scenarios, and customer information. It also includes milestones, roles and permissions, and the HAN project next steps.

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HAN Update AMIT/RMS

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  1. HAN Update AMIT/RMS March 2012

  2. HAN Coordinator Jay Foliano Vendors/MFG REPS/3rd Party HAN Core Support Team Coordinators Oncor Robert Smith CNP Steve Mulroe AEP Jerry Young TNMP Bobby Roberts PUCT Rebecca Reed • RMS/AMIT – 03/12/12

  3. HAN Initiatives TDSP’s ROR/REP/3rd Party/Mfg HAN Support Design Documentation Joselito HAN Task Force Jay Market Awareness Jay National Standards EnerNex - TBD Call Center Scripts Steve Ard • RMS/AMIT – 02/22/11

  4. HAN Project - Milestones • Key Milestones: • Completed the review of the HAN Support Model with the Market Participants to proceed with the next step: • Defined the high level processes, scenarios and required customer information to capture (this will be the straw-man for the workshop) • Workshop to define with the Market Participants the process details • Periodic HAN Task Force Meetings, 3/29 • Published a Matrix of the current HAN Roles & Permission, Next Step: • Define the future objectives Roles & Permissions • Weekly Review and Editing sessions to refine the HAN Documentation with a 3/30 publish date (Initial Phase): • HAN Starter-Kit • HAN User Guide • HAN Account Management, Provisioning, De-Provisioning and Messaging • HAN Interface Security • HAN Testing Criteria and Device Score card • Technical API

  5. HAN Project Next Steps: • AMIT, 3/27, present the initial version of the HAN documentation • Publish the HAN Documentation, 3/30 • Define the future objectives of the HAN Roles & Permissions • Market Participant & TDSP Workshop to Define the HAN Support Model Details, April: • Requirements & Processes • Scenarios • Metrics and frame-work for SLO’s

  6. Contact Information: Jay Foliano Email: jfoliano@aol.com Phone: C-919-906-4101 Andrea O’Flaherty Email: AOflaherty@csc.com Phone: C-214-663-2543

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