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Enterprise Solution Deploy Options. Open Integration within mySAP.COM E-Business Platform. Point Solutions. Application Solution Suite. Manu- fact. User Portal. Market- place. Mobile. E-Sales. Analysis& Planning. Field Service. E - Sales. User Portal. SFA. Campaign Mgmt. Pricing.
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Enterprise Solution Deploy Options Open Integration within mySAP.COM E-Business Platform Point Solutions Application Solution Suite Manu-fact. User Portal Market-place Mobile E-Sales Analysis&Planning FieldService E-Sales User Portal SFA CampaignMgmt. Pricing SFA FieldService Call Center Market-place SCM Quick Start High RISK Long Term ROI
mySAP Services mySAP.com and SAP R/3 Enterprise mySAP.com Enterprise Portal mySAP Enterprise Portal SRM mySAPSRM SCMmySAPSCM HRmySAPHR FINmySAPFinan- cials PLMmySAPPLM CRM mySAPCRM BImySAPBI 21 Industry Solutions ERPSAP R/3 Enterprise Exchange mySAP Exchanges mySAP Technology
Functions Drive the Business Processes Are Acknowledged but Functions Dominate Processes Drive the Business M A R K E T I N G M A N U F A C T U R I N G F I N & A C C T M A R K E T I N G M A N U F A C T U R I N G F I N & A C C T M A R K E T I N G M A N U F A C T U R I N G F I N & A C C T DEVELOP PRODUCTS/PROCESSES PROGRAM A GENERATE DEMAND PROGRAM B FULFILL DEMAND PROGRAM C PROGRAM D MANAGE ENTERPRISE 第一階段 第二階段 第三階段 階段性流程導向 (Process Oriented)設計 Process oriented design can measure and achieve end-to-end outcomes, and to avoid functional silo and unnecessary hands-offs.
1 ABC 123 x SAP R/3系統特徵 模組化 整合性 及時性 事件驅動 單次資料輸入 高度使用者衝擊 由多個模組組成,可依需求導入相關模組 使用者因整合而不覺模組界限,逐漸減少部門本位主義 資料輸入即可迅速提供給其他相關使用者運用參考 由實際營運之作業需求驅動系統處理交易 避免資料重複輸入確保資料正確完整性 因循作業流程整合之設計, 任何使用者之資料輸入可能影響其他使用者之作業及報表產出
SAP R/3 軟體整合解決方案 Integrated Turnkey Solutions Integrated Real-time 財會 管理 銷售 管理 整合解決方案 即時性的整合 物料 管理 財務 控制 Open Systems SAPR/3 Multi-national Multi-currency 生產 管理 資產 管理 工業規格的 系統設計 客戶端/伺服器 ABAP/4 開發環境 處理跨國企業, 多重幣別, 及多重經營據點 之資訊需求 品質 管理 專案 管理 工作 流程 自動化 Client / Server Architecture 工廠 維護 Industry-Solutions 三階式的 主從架構 產業 解決 方案 人事 管理 產業特有之解決方案 Enterprise Data Model Internet/Intranet 內建之最佳 管理作業規範 網路化企業經營環境
Standard R/3 SCM(最適化Control) SCOPE 生產 銷售 Supplier 採購 KeyAccountReta ilerDistributor SD MM WHM PP-PI 請購 銷售計劃 提案/指導 EDI/Internet VMI 報價 生產計劃(MPS) 訂單 供應商 EDI/Internet 生產要求 事業部間之交易 EDI/Internet 採購 MRP/CRP 出貨 EDI/Internet Project管理 在庫/倉庫管理 生產控制 入庫 出庫 工廠維護 開立發票 Recipe配方 入庫 入庫 購 買分析 品質管理 FI AM 銷售支援 出貨 發票驗證 供應商 評估 請求 製造分析 產品別成本計算 銷售分析 過帳(Posting) 出貨請求 付款 一般會計 A/P管理 A/R管理 收款 固定資產管理 利益中心管理 資金管理 財務管理 成本中心管理 獲利性分析 科目別會計資訊 人事管理 內部工單管理 技術資料管理 財務資訊管理 製品別成本計算 事業別 投資管理 活動基準成本計算 連結決算 QM PM PS CO HR Complexity of Integration
Material Management Process Source List Material Master Vendor Master Info Record Pur. Req. R.F.Q Pur. Order G.R G.R/IR FI/CO Auto. Plan Order MRP/Manual PP SD MRO
Purchase Vendor Order invoice ? 10 20 Procurement Process 請購單 Requisition Payment Requirements determination Payment 8 1 核准請購流程 付款 Source Source Invoice verification 30 determination determination 7 2 Procurement Procurement 發票驗證 決定供應商範圍 Goods receipt and Vendor selection Vendor selection Inventory management 6 3 入庫及庫存管理 選擇供應商 Purchase Order 10 10 20 20 30 30 Order processing Order follow-up Order processing Order follow-up 5 4 貨物入港通知 核准採購流程
goods receipt Inventory Management QM FI • Orders / Projects / CC • G/L accounts posting • Quality inspection • Vendor evaluation (供應商評估) • PO History (採購歷史資料) • Information System (採購資訊系統) • Inventory Controlling (存貨控制 ) vendor 3 收貨資料
Payment Vendor invoice Invoice verification FI CO FI CO Orders / Projects /Cost centers G/L accounts / Accounts payable vendor 3 • Tolerance check ? • blocked invoice OK ! • Invoice • verification • Delivery invoice • Preliminary posting • Automatic price update e.g. release of blocked invoice Periodic Invoice Verification Partial Invoice Verification
PP SM TR ピッキングリスト 梱包指図 見積書 注文請書 請求書 MM WM CO- CCA CO- PA CO- PCA F I Sales and Distribution Process Flow 出貨部門 業務部門 收款部門 銷售活動 Sales Support 交貨單 開立發票 詢價 Inquiry Billing Delivery 報價 Quotation Internet 應收帳款/銷貨 出貨 Customer A/R / Sales 訂單 Goods Issue Sales Order 契約 Contract Customer Transportation 會計 倉庫 Financial Accounting / Controlling 管理部門 財務會計 成本控制 庫存管理 (倉庫管理) Consumer 銷貨成本/存貨 Cost of Goods Sold / Inventory Inventory Management (Warehouse Management) SIS / EIS Payment
Business Processes in COM Cycle Sales Order Processing Sales Order Processing Inventory Sourcing Inventory Sourcing Pre-Sales Activities Pre-Sales Activities Invoice Delivery Delivery Payment Payment Billing Billing
Pre-Sales Pre-Sales Inventory Sourcing Inventory Sourcing Delivery/ Delivery/ Transportation Transportation Billing Billing Customer payment/ Customer payment/ Financial Accounting Financial Accounting Business Process Summary(SD) S Contact A Inquiry L M E A Scheduling Contract agreement S T Quotation E I R Sales Order Sales Order N I Order Processing Processing F A O L R S M Delivery Picking Goods Issue A M T A Shipment I N O A N G Invoice E S M Y E S N Accounts Material Stock T T Receivable Account Account E M
Forecasting Sales & Oper Planning MPS Manufacturing Execution Order Settlement Production Planning Overview Customer Order Mgmt Procurement Demand Management MRP Capacity Inventory Costing Production Master Data Reporting and Analysis
R Complete MRP Overview Sales Sales MRP Orders MRP Orders Planned Ind Planned Ind Dependent Requirements Requirements requirements Reservations Planned order Convert Convert Purchase Schedule Production requisition lines order Purchase order Warehouse
20 100 50 Processing a Production Order Order request Archive / delete 14 14 1 1 Order creation Order settlement 2 2 13 13 Order header Order header Availability checks Calculate variances 12 12 3 3 Operations Machine reservation 11 11 Material components 4 4 Goods receipt Order release Production resources / tools 5 5 10 10 Planned Costs Determine WIP Target Actual 6 6 Print order 9 7 9 7 Confirmations Material staging 8 8 Order processing
Engineering Chang Management Construction Manual changes: order BOM Engineer- to-Market Development as-engineered Market entry as-built as-shipped Order-to-Delivery as-maintained After Sales Services Production planning Dealer Delivery Order as-planned as-sold Field Service Service- to-Customer Need JIT to line Order change Supply- to-Demand Customer Support Purchasing Configureservice product Service Provider Supplier
TQM R&D Supply Chain Logistics Value Chain Problem Mgt Enterprise Mgt QM Application Architecture QM Quality Planning (Quality System ISO 9000 ..) PLM (Product Life cycle Mgt, such as PDM, Design Spec, ECR/ECN) Supply Chain Mgt PP MES(Production Process) SD Vendor / Supplier w Inspection Data Recording Customer w DPPMCalculation MM w SPC/ Cpk w Failure Mode Analysis and Action SM Plan (Pareto and Trend Chart) w Early Warning for Potential Problem Mgt QM in MM (IQC) QM in PP QM in SD QM Quality Notification ( PDCA Cycle) FI / CO /HR
6 5 7 4 8 2 1 3 QM in the Logistics Supply Chain Materials management Sales Production Shipping Service Procurement Production planning Storage Sales order Customer service Materials planning Delivery Production Influence of Quality Management
QM QM in Production - 1 (Materials Planning) Materials management Sales Production Shipping Service QM in Production - 1 (Materials Planning) Procurement Production planning 6 Storage Sales order Materials planning Customer service Delivery 1 4 7 8 2 Production 3 • Consideration of goods receipt inspection duration • Release of production resources/tools
QM QM in Production – 2 (Production Activity Control) Materials management Sales Production Shipping Service Procurement Production planning Storage Sales order Customer service Delivery Materials planning 1 7 8 Production 3 • Inspections during production • Statistical process control (SPC) • Complaints processing (internal problem notifications) • GR from production order • Creation of partial lots
QM in Procurement Materials management Sales Production Shipping Service Procurement Production planning Sales order Customer service Storage 5 • Procurement- Goods receipt inspections- Source inspections- Control of procurement process - Complaints processing- Certificate and QM system- Vendor evaluation Disposition Delivery 1 7 8 Production
QM QM in SD – Shipping Materials management Sales Production Shipping Service Procurement Production planning Sales order Customer service Storage Materials planning Delivery 1 7 Production • Inspection of delivery • Goods issue inspections • Quality certificates • Customer complaints
QM QM in Service - RMA RMA Materials management Sales Production Shipping Service Procurement Production planning Sales order Customer service Storage Materials planning Delivery 1 Fertigung • Complaints processing • Inspections of customer returns 8
IM PS R/3 Financial Application Various financial modules provide different views of a company’s financial situation and performance and allow different levels of control. EC Enterprise Controlling Enterprise Controlling FI TR CO General Ledger Overhead Cash Mgmt Production Treasury Mgmt Subledgers Funds Mgmt Profitability Capital Investment and Financing Project System
創造財務資源運用價值 改善財務作業流程 提昇財務資訊作業品質 整體財務運作架構 採購/生產/銷售 會計 控管 理財 管理性報表 生產製造 現金管理 總 帳 會 計 穫利力分析 應收會計 銷售運送 財務投資 預算、成本控管 採購/退貨 應付會計 風險控管 產品開發 資產會計 法定報表 資產投資 利潤分析 專案會計 開票作業
EC-PCA CO FI IAS GAAP GOB Taxaudit Integration of FI & CO FI and CO : External versus Internal Internal Accounting Cost Accounting Management Accounting Different Valuations Flexibility Controlling Profit Center Accounting Financial Accounting External Accounting Financial Statements Legal Requirements
External Accounting Consolidation Treasury Customers Vendors General ledger Human resources Fixed assets Financial asset mgmt. Data storage
Overview of AP processes Controlling Purchase requisition commitments (cost ctr. ord.) Purchasecommitm.(cost center order) Actual(preli- minary) Actual Logistics Invoice receipt(preliminaryposting) Purchaseorder Goodsreceipt Purchaserequisition Accounting Cashedchecks Re-lease Payment GL GL Vendors Treasury Cash manage- ment Cash forecast Cash forecast Electronic banking
Overview of AR Processes Controlling Order receipt forecast Profit/loss Sales/distrib. Order receipt Goods issue Invoice Accounting Credit review Customers/ general ledger Credit review Dunning notice Payment General ledger Treasury Cash forecast Cash Position Cash forecast
Accounting Asset Asset Management Investment control Maintenance Equipment Budget / plan AUC • Depreciation • Property values • Insurance policies • Capital investment grants Order Settlement Simulations History Reporting
Ext. procurmt CO- CCA EC- PCA FI Calc. Cost elements Control l ing area Material MM CO- CCA Cost centers Profit Center Labour CO- ABC HR AM Equity CO- ABC Orders Projects CO- OPA Processes PM Confirm- ation PP CO- PC Cost object AA Asset portfolio CO- PA ... Profitability segments Billing doc. SD CO- PA Calc. Revenue elements CO Integration Model
Product Cost Planning Integration Profitability Planning Profitability Planning Sales Planning/ Sales Planning/ Sales Sales Fore- Fore- Information Information casts casts System System $ $ Sales quantities Production Production SOP SOP Product Product Material Material Costing Costing Master Master Production costs Cost Centers Cost Centers $ $ Personnel Cost Personnel Cost Planning Planning Profit Center Profit Center Asset Cost Asset Cost Plan-Integrated Plan-Integrated Planning Planning Planning Planning Orders Orders * SAP AG 產品成本的計算 Sales quantities Activity requirements Activity prices 製造費用攤銷
business segments dynamic structuring / summation customer customer group object list ranking list product product group profitability report region line item display • reconciled / interim sales report • real time with logistics • optional restructuring sales division Profitability Analysis
TR-CM TR- MRM SAP Treasury: System Overview InterestexposureCurrencyexposure Liquiditystatus TR-TM Forex Derivatives Securities Money Market Loans Market data Front Office Back Office R e l e a s e Order Processing Position managementUser authorization Contract US $ DEM FinancialAccounting FI MM SD MaterialsManagementSales &Distribution Reporting