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Indicators of Program Quality

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Indicators of Program Quality

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    1. Indicators of Program Quality ALECC Module # 7

    2. ALECC M7 Rymniak 2 QUALITY How do we define it?

    3. ALECC M7 Rymniak 3 Today’s Agenda [Insert Time] Registration + Coffee [Insert Time] Workshop Start-Up [Insert Time] Mid-Workshop Break [Insert Time] Workshop End Time

    4. ALECC M7 Rymniak 4 The Ten K’s of the Professional Adult Educator 1. Knowledge of self as a learner 2. Knowledge of how adults learn 3. Knowledge of adult learning theories 4. Knowledge of Literacy + Numeracy 5. Knowledge of Language + Communication

    5. ALECC M7 Rymniak 5 The Ten K’s of the Professional Adult Educator 6. Knowledge of standards: content, performance, program 7. Knowledge of science-based research + evidence-based practice 8. Knowledge of diversity 9. Knowledge of standardized assessment 10. Knowledge of NYSED’s P-16 Action Plan

    6. ALECC M7 Rymniak 6 The Five Themes for Today Standards + Data Regents P-16 Action Plan Kirkpatrick Four-Level Program Evaluation Model Indicators of Program Quality Personal Professional Development Plan

    7. ALECC M7 Rymniak 7 Today’s Activities Standards + Data Regents P-16 Action Plan Kirkpatrick Four-Level Program Evaluation Model Indicators of Program Quality Personal Professional Development Plan

    8. ALECC M7 Rymniak 8 A Rapid Review of Standards + Data Content standards Performance standards Program Standards Standardized Assessment New York State Learning Standards Qualitative Data Quantitative Data NRS Data ALIES/ASISTS Data

    9. ALECC M7 Rymniak 9 Some Indicators of Best Practice Staff-to-student ratios Intensity + duration of instruction Managed enrollment Class levels Non-threatening learning environment Promote active learning Organized curriculum Range of instructional approaches

    10. ALECC M7 Rymniak 10 More Indicators of Best Practice Relevant and meaningful to adult students’ life contexts Evaluating progress Monitoring persistence Students self-efficacy Educational and personal counseling Students’ need for support services

    11. ALECC M7 Rymniak 11 Reflect on the following … “Not everything that can be counted counts, and not everything that counts can be counted.” - Albert Einstein

    12. ALECC M7 Rymniak 12 Reflect on the following … “People of all ages who seek more knowledge and skill will have the fullest opportunity to continue their education.” - NYS Regents P-16 Action Plan

    13. ALECC M7 Rymniak 13 Reflect on the following … “The Board of Regents envisions a New York in which all people are prepared for citizenship, work and continued learning throughout their lives.” - NYS Regents P-16 Action Plan

    14. ALECC M7 Rymniak 14 The Kirkpatrick Model

    15. ALECC M7 Rymniak 15 The Kirkpatrick Model

    16. ALECC M7 Rymniak 16 Indicators of Program Quality Objective To familiarize program administrators, teachers and policy makers with an evidence-based tool for assessing their programs’ strengths and needs for improvement.

    17. ALECC M7 Rymniak 17 Think of Features of Quality for … Making Three Investments

    18. ALECC M7 Rymniak 18 Organizing a Retirement Plan

    19. ALECC M7 Rymniak 19 Buying a House

    20. ALECC M7 Rymniak 20 Sending Children to College

    21. ALECC M7 Rymniak 21 Common Features of Quality Performance Accessibility Safety Comfort

    22. ALECC M7 Rymniak 22 Remember …. Different programs, goals, entities can share common features of quality.

    23. ALECC M7 Rymniak 23 Now imagine you are… the realtor or seller of a house, or … the college admissions officer, or … the retirement plan broker…. How would you know what features of quality a potential investor/buyer wants?

    24. ALECC M7 Rymniak 24 Some Ideas to Determine Features Do a Survey – Ask Questions Use Your Own Experience Do Research or Evaluations

    25. ALECC M7 Rymniak 25 Adult Literacy Education Programs… …are no different! Both students and funders INVEST in programs So how do you ensure that your program has all the features of quality that investors will want?

    26. ALECC M7 Rymniak 26 How can we know what our “investors” want? Ask or survey students + funders Examine your own data and experience Look at the research on program features that lead to better performance, working conditions, accessibility, etc.

    27. ALECC M7 Rymniak 27 Wouldn’t it be nice … If someone had gone through all of the research, the theories and the experiential wisdom about what makes adult basic education high performing, accessible, and of high quality, hence of value to students and funders?

    28. ALECC M7 Rymniak 28 NYSED has done this! New York has developed a program self-assessment that programs can use to gauge their strengths and weaknesses.

    29. ALECC M7 Rymniak 29 Four Components of Programs Program Quality Supports Entering a Program Participating in a Program Re-Engagement

    30. ALECC M7 Rymniak 30 Program Quality Supports Includes having… A well-defined mission and goals A system for planning, evaluation and governance A system to manage human resources, and An adult student-centered environment for learning

    31. ALECC M7 Rymniak 31 Entering a Program Includes having… An organized student recruitment process An organized approach to intake and student orientation

    32. ALECC M7 Rymniak 32 Participating in a Program Includes having… An effective approach to classroom management An effective approach to instruction An effective approach to supporting student persistence

    33. ALECC M7 Rymniak 33 Re-Engagement Includes having… An effective system for supporting student reengagement in learning – returning after stopping out, transitioning to further education

    34. ALECC M7 Rymniak 34 What makes a High Quality Program? Are you working for a good program? How do you know? How can you prove it? Do you get credit for being a good program? How? More money? Recognition? How do you evaluate your program? Who evaluates it?

    35. ALECC M7 Rymniak 35 Program Quality Indicator Hunt IPQ Foundation Document IPQ Information Hunt Sheet

    36. ALECC M7 Rymniak 36 Program Quality Self-Assessment Rate Your Own Program

    37. ALECC M7 Rymniak 37 Ideas for Using the IPQ Self-Assessment Who inside and outside of your program should be involved in using the self-assessment to identify strengths and needs? When could this assessment be used? How could you adapt this assessment for use by various stakeholders? What is the next step once you have information from stakeholders about the assessment? What would you do next?

    38. ALECC M7 Rymniak 38 Post Workshop Assignments Readings Reflections

    39. ALECC M7 Rymniak 39 For more information on ALECC, contact … Marilyn J. Rymniak Project Leader Statewide Professional Development System + ALECC Literacy Assistance Center 32 Broadway, 10th Floor New York, NY 10004 212-803-3322, marilynr@lacnyc.org

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