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Busi240 Mid-Term

This study guide covers key pages, items, and concepts from the Busi240 course, including cost leadership, innovation, product differentiation, and strategic dominance strategies, as well as BPR and groupware. It also includes important information on customer satisfaction factors, e-commerce, LAN and WAN, types of software and hardware, and different types of information systems.

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Busi240 Mid-Term

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  1. Busi240 Mid-Term Study Guide

  2. What to Study • Review summary slides on PowerPoint • Key Pages • Key Items • Sample Questions

  3. Key Pages • Page 43 • Cost leadership strategy. • Innovation strategy. • Product differentiation strategy. • Strategic dominance strategy • Page 54 • BPR • Page 117 • Groupware • Page 271 • Customer Satisfaction Key Factors

  4. Key Terms • E-Commerce • LAN, WAN • Customer focus • Value add • Types of software – System vs Application • Key types of application software • Internet, Intranet, Extranet • HTML • Types of Hardware • Types of Information Systems • Types of Networks

  5. People Information Systems Resources Software Hardware Networks Data Components of an Information System

  6. Central Processing Unit Control Unit ALU Output Devices Output Devices Input Devices Special Purpose Processors Primary Storage Cache Memory Secondary Storage Devices Computer System Components

  7. Sample Questions

  8. The phrase “Management Information Systems” would require 30 bits of storage.

  9. The odds of selling a product to a new customer are 15 percent, whereas the odds of selling a product to an existing customer are 50 percent.

  10. Other Items • Graph – Picture is worth a thousand words • Perhaps a couple of matching questions • Place in order size/power of computers • Order the speed of connections • Etc

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