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Integrated Branch Communications Juniper J-Series Routers with Avaya IG550 Gateway January, 2008 *For Internal Use Only*. Agenda. Why Juniper Networks and Avaya ? Integrated Solution Overview What’s New in 5.0? Solution Positioning For More Information Backup. #1 IP Telephony
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Integrated Branch CommunicationsJuniper J-Series Routers with Avaya IG550 GatewayJanuary, 2008*For Internal Use Only*
Agenda • Why Juniper Networks and Avaya ? • Integrated Solution Overview • What’s New in 5.0? • Solution Positioning • For More Information • Backup
#1 IP Telephony • #2 Enterprise Telephony • #1 Voice Mail, UC & UM • #1 Call Centers • #1 PBX Maintenance Services • Standards based solution Highly Resilient and Secure Converged Networkthat DeliverIntelligent Communications for Businesses Why Juniper and Avaya? • #1 in SSL VPN • #2 in high end routing • #2 in Firewall/VPN Appliances • 8 of the top 15 Fortune 500 Companies are Juniper Customers • 9 of the top 20 Global 100 Companies are Juniper Customers To Beat Cisco
Solving Branch Communications ChallengesSecurely enabling voice, video, and data applications Avaya and Juniper Solution Problem • Consistent application access • Operational efficiency • Security over a wide porous perimeter • High availability • Best-in-class voice, routing, security in a unified platform • Lower TCO – less hardware, power, real estate, integrated management • Sustained application performance • Single point of accountability
PSTN IP WAN Solution Details: Integrated Branch CommunicationsSimplicity, Security, Choice • One-box branch voice-gateway/routing/security • High sustained network performance with applications • Integrated security for voice and data “at the edge” • Easy to deploy and manage, competitive TCO • Multi-level business continuity options • Complementary choice with other Avaya/Juniper products • Juniper J Series Branch Routers • High Application Performance • Advanced Routing with Security Features • Strong price/performance • Avaya Voice-ready • Avaya IG550 Integrated Gateway • Software/hardware inserted in new J-Series routers • Targeted at branches with up to 100 users • Extending central Communication Manager features • Supports SLS, no LSP or Standalone option Launched March 07
Telephony Gateway Modules (TGM) Targets 10 to 100 users with TGM550 Local survivability w/SLS, PSTN connectivity Other features consistent with GX50 No LSP or standalone option Rich feature set Access to central Communication Manager 4.0+ and other communications applications Complementary with other Avaya gateways Security: full media encryption Call Center agents supported 6-party meet-me conferencing Local music-on-hold & voice announcements Telephony Interface Modules (TIM) Analog, T1/E1/PRI and BRI options Simplified Management Joint Installation Tool Centralized Avaya Integrated Management Any slot TGM TIMs H.248 Gateway Trunk/Line Card H.248 Telephony Gateway Modules 2 analog trunks and 2 analog stations Modular DSP, memory expansion Trunk/Line Card Analog: 4 trunks, 4 stations T1/E1 or PRI trunks 4 BRI trunks Avaya IG550 Integrated Media Gateway Field upgradeable remote branch voice capabilities Choice of Telephony Interface Modules, More with Release 5.0
Integrated Branch CommunicationsWhat’s new in R5? • Lower-cost customizable small branch solutions • Two New J-series routers J2320 and J2350 for smaller branches • Originally launched with J4350/J6350 higher-end routers • Two New TGM versions: TGM550-20 and TGM550-10 • These new GWs have 20 and 10 DSP channels respectively • Lower price point than original 80 DSP version • Three new analog Telephone Interface Modules (TIMs) • 8 analog lines, 8 lines and 8 trunks, 16 lines • Lower cost of green field installations through staging • Electronic Pre-installation Worksheet (EPW) • JUNOS installation script • USB Disk-on-Key or Memory Stick • Launching with Communication Manager 5.0 in Jan 08
J2320 • T1, E1, Synchronous Serial, ISDN Basic Rate Interface, ADSL2/ADSL2+, G.SHDSL, and Gigabit Ethernet Interfaces • Avaya IG550 Integrated Gateway • 4 fixed Gigabit Ethernet LAN ports, and 3 PIM slots • 1 Console port, 1 Aux port, and 2 USB ports • 256 MB DRAM default, expandable to 1 GB DRAM • 256 MB compact flash default, upgradeable to 1 GB • Hardware encryption acceleration (optional) NOTE: Hot insertion is not supported Not Federal Information Processing Standards (FIPS) Compliant Not Network Equipment Building Standards (NEBS) Complaint
J2350 • Has the same features as J2320 and more • 5 PIM slots • DC version available • NEBS-compliant models available NOTE: Hot insertion is not supported Not Federal Information Processing Standards (FIPS) Compliant Network Equipment Building Standards (NEBS) Available
TIM-508 Analog Line Module NEW • 8 Foreign eXchange Subscriber (FXS) line interfaces • Supports ground start, loop start, • Centralized Automated Messaging Accounting (CAMA) • Caller Identification CID (type 1), Japan DIOD, • Message Waiting Indicator (MWI) • Supports Off-Premise Stations (OPS) NOTE: Hot insertion is not supported Requires Communications Manager 5.0
TIM-516 Analog Trunk/Line Module NEW • 16 FXS line interfaces • Supports ground start, loop start, CAMA, CID (type 1), Japan DIOD, MWI • Does NOT support • Off-Premise Stations (OPS) • Direct Inward Dialing (DID) NOTE: Hot insertion is not supported Requires Communications Manager 5.0
TIM-518 Analog Trunk/Line Module • 8 FXS line interfaces (ports 1-8) • 8 FXO trunk interfaces (ports 9-16) • Supports ground start, loop start, CAMA, CID (type 1), Japan DIOD, MWI • Supports Off-Premise Stations (OPS) NEW NOTE: Hot insertion is not supported Requires Communications Manager 5.0
TGM550 Media Gateway modules (VoIP DSP Boards) • In addition to the current TGM550 which supports up to 80 DSPs… • TGM550-10 MEDIA GATEWAY MODULE • TGM550-20 MEDIA GATEWAY MODULE • For upgrades, the TGM offers Field Replaceable Units (FRUs) • MP20 (DAR 2 or MSC7119) • MP80 (MSC7116 or MSC7113) NEW with R5 Always remove the Phillips Screw DAR1 – clearly marked for MP10
Capacity: Maximum Number of TIMs NOTE: Does NOT account for all possible combinations Always use Electronic Preinstallation Worksheet (EPW) to ensure configuration does NOT exceed Chassis Power Management Limits
Avaya Branch Solutions Portfolio Rich Seamless Capabilities Enterprise-wide Communication Manager with G-Series Gateways,IG550 for Juniper Networks J-Series Routers Primary Branch Solutions VALUE (ROI) Centralized Control with Branch-specific ApplicationsSIP Based Hybrid PBX/Key Avaya Distributed Office Basic Capabilities for Smaller NetworksTDM/IP Hybrid Key/PBX IP Office Primary SMB Solutions Low Cost SimplicitySIP Based, Serverless, Peer-to-Peer Quick Edition COST (TCO) Loosely Integrated Tightly Integrated
Customer Profile Primary Solution CM/IG550 for Juniper J-Series Routers Competitive Counterpoints • Cisco (ISR with Unified Call Manager and SRST) • J-Series is a superior multi-service routing platform • Work with Juniper to fight for the WAN upgrade business • Nortel (BCM or SR4134) • Same as Cisco • Shoretel (Shoregear) • Stress benefits of an integrated solution from industry leaders • Wants to extend CM features and applications to the edge in a single platform for integrated WAN routing, security and IP telephony • Other CM characteristics apply (single image, common PBX experience) • Looking to upgrade WAN to support VoIP and security • Looking for alternatives to existing router vendor
Sales Opportunity – IG550 Gateway • Rule 1: No Juniper J-Series router => No IG550 • Primary opportunities: • Existing Juniper J-Series installed base (small) • “Router refresh” cycle (larger), especially those customers looking for credible alternative to Cisco • Implies that Avaya sales channel must be working closely with Juniper channels (or be one and the same) to work “router refresh” opportunities • Strong application performance and security are J-series strengths • IG550 can be used as differentiator for J-Series • Can lead to GX50 sales as well • New additions to IG550 product line help provide cost-effective small branch solution; where lack of LSP is less important • Major (joint) objective: Beat Cisco!
J4350 J6350 Leverages SSG-500 hardware J6350 has dual power and is faster J-Series Advantages vs. Cisco ISR • High Application Performance • IPSEC up to 2X faster than Cisco • 2X faster with NAT/Firewall enabled • Modular JUNOS defends against infrastructure attacks and component failures, unlike Cisco IOS • Extensive Connectivity Options • 2X as many fixed GE ports • Large selection of LAN/WAN modules • Built For Future • Performance headroom • Expandability via Modularity • Price/Performance • Up to 2X performance for up to 30% less J2320 J2350 Optimized for small branch J2350 has more slots and is faster
J-Series vs. Cisco ISR Pricing • Best-in-class performance with best bundled system price Source: Juniper Networks
Flexible GW platform, could be extended easily based on traffic needs GW runs on discrete sub system, router load doesn’t impact GW performance True mix and match, choosing the right router and GW as you need Built in ETR Full IGAR functionality Each platform have users limitation, crossing this limit requires system replacement GW is part of the system, loading of one feature impact all the others system is the largest common denominator of all functions No ETR AAR is very limited (see backup for details) IG550 vs. Cisco’s Platforms Avaya Cisco
Pricing – IG550 Integrated Gateway vs. GX50 Media Gateways • Assumption: Customer has decided to implement Juniper J-Series Routers for their branch office • Two options for a subtending Avaya gateway – IG550 or GX50 Gateway • With 5.0, IG550 is priced on average ~20% lower than GX50 in 10-40 user segment GPL Pricing - $US *Planned
IG550 Pros Simplified implementation (one box vs two; Mgt integration) Flexible configurations for low end (vs. G250) Generally lower priced than standalone G-series Higher DSP capacity than G250/G350 IG550 Cons No embedded LSP or Standalone option No support for DCP telephones Limited to Juniper J-series routers IG550 vs. G-Series Pros and Cons
IP WAN Discrete Branch Office Integrated Branch Office Customer Choice: Flexible Deployment Options Headquarters Communication Manager + Mgt Apps Avaya Media Gateway (G250, G350, G450) Analog Phones & Faxes PSTN Digital, Analog Phones & Faxes PoE Switch PoE Switch PCs J-Series Router & Avaya IG550 J-Series or other router PCs IP Phones IP Phones • Existing Avaya branch installations • Branches with 10 to 100+ users • Mix of IP, Analog & Digital phones • Separate routing and/or security device • Centralized or LSP or local call processing • Greenfield/refresh branch installations • Branches with 10-50 users • Mix of IP and Analog phones • Integrated routing, security, voice • Centralized call processing & apps • Integrated installation
Integrated Branch Communications – Available Resources • Web: • http://www.avaya.com/gcm/master-usa/en-us/corporate/alliances/alliance/companies/junipernetworks.htm (for Juniper Information) • http://www.avaya.com/gcm/master-usa/en-us/products/offers/ig550_integrated_gateway.htm (for IG550) • Training: Avaya University have full training on IG550 as well as overview on J-series routing • MierComm Report • http://www.avaya.com/master-usa/en-us/resource/assets/productreviews/ig550-sep21.pdf • Last Tech Transfer • http://sharepoint.avaya.com/CSDCore/4FQ07_Tech_Transfer/pages/Presentation%20Materials.aspx
We want to Help You • The IG550 team is eager to support your drive for more sales • Contact us with any IG550 solution or Juniper J-series issue • For sales and alliance: • Dick O'Hara at dohara@Avaya.com • Dante Gordon at dgordon@juniper.net • For presale issues: Jim Becker at jbecker@avaya.com • For product house support: • Erez Feigenberg at efeigen@avaya.com • Al Kotob at kotob@avaya.com • For marketing issues: Steve Hardy at stevenhardy@avaya.com
Faster Than the Competition Superior performance with services More Connectivity Twice as many GigE ports on board versus Cisco Expandable WAN and LAN interfaces Avaya Voice Ready Stability and Deterministic Behavior Single JUNOS OS Train Full separation of Control and Data Best in Class Routing Same OS as the M and T-Series QOS, MPLS, IPV6, etc. Complete Branch Portfolio J2320, J2350, J4350, J6350 Best Price to Performance 30% lower cost than similar Cisco Routers and more than twice as fast With the Right Branch Feature Set Juniper J-series: The Industry’s Most Secure Routers
The JUNOS Advantage Modular Software Dedicated Resources • Improved Application Performance • Predictable performance for apps • Add 1000’s of filter terms • Comprehensive QOS • Increased Availability • Modularity for full router control while under attack • Increased Availability • Minor problems do not lead to system crashes • Next Gen CLI prevents operator error • Graceful restart and M10i hitless switchover • Platform for integration • Modular design lends itself to integration of new services Single Release Train Unmatched Value • Reduced Operational Cost • Structured quarterly release process • One release across all platforms (J/M) with all features included $ • Reduced Capital Cost • No licensing fees for advanced services such as IPv6, MPLS, IPSec, and Stateful firewall • No port licenses required to operate onboard or modular interfaces 7.6 8.0 8.1 One Train!
PSTN WAN WAN CNA Avaya IG550 Survivability OptionsPart of Avaya’s multi-level approach to high availability • WAN Survivability • Modem dial-out backup when WAN link lost • Built-in Converged Network Analyzer agent provides real-time WAN monitoring • Multi-path WAN re-routing (with CNA server) • Enterprise Survivable Server (ESS) • IG550 failover to alternative Communication Manager if primary becomes inaccessible • Full Communication Manager features • Standard Local Survivability (SLS) • Basic calling features included in IG550at no additional cost • Incoming/outgoing/branch calls, hold, transfer • Supporting IP & analog phones, local trunks
SLS Overview • Low cost survivable option for a single survivable branch office. • Alternative to use of LSP in larger nodes • Similar to Cisco’s SRST • The survivable call processing engine is resident in the MG firmware • Build-in software module called SLS • Call engine and routing for support of local stations/trunks • Administrable via PIM application or local gateway CLI. • Available (as of CM 5.0) for: • G250 (all models) • G350 (hardware suffix C and above) • G450 • IG550 gateways • Call preserving for IP to IP
Stations Supports calls between local stations and to/from local PSTN trunks Local station support includes: Analog, IP phones, IP Softphone (Road Warrior app) H.323 Gatekeeper for local (co-located IP phones to register with SLS) Trunks Supports PSTN trunks (inbound/outbound): Analog loop-start, ground-start, Analog DID ISDN BRI/ PRI (all 25 country codes) T1 Robbed-bit trunks (co and tie) E1 CAS trunks Trunk protocol state machines are based in SLS code in the gateway Contact closure support SLS Feature Summary - Station and Trunk Interfaces
SLS Feature Summary- Station and Trunks Call Capability- Stations • Upon failure to connect to the IP routed WAN, the gateway becomes a local branch “island” under the control of the SLS call engine and SLS routing tables. • Supports: local station to local station calls or to local trunk calls. • All calls covered by a simple call detail recording in Syslog format • Stations have Class-of-Restriction (COR) : Emergency, Internal, Local, Toll, Unrestricted • Same extension number plan as CM (max of 13 digits) • Same password • Distinct SLS dial tone • Digital phone displays re-initialized and managed by SLS. • FAC codes supported: ARS1, ARS2, Hold • 3 call appearance buttons on digital phones • Hold • Transfer Trunks • Trunk groups maintain the same relationship as when CM manages the gateway. • Same trunk group number ,trunk member identification, TAC code, Same digit treatment options for non-ISDN trunks • ISDN options - subset of CM • DS1 features -proper subset of CM • BRI features -proper subset of CM • Signaling Group (for ISDN PRI) is essentially the same as CM supports.
Branch Solutions - Competition Strengths Weaknesses
IGAR vs. AAR • Notable Cisco restrictions (apply to both Cisco’s AAR and VoPSTN): • “The Extension Mobility feature is limited to IP phones contained within a single branch site. • All destination phones require a fully qualified Direct Inward Dial (DID) PSTN number that can be called directly. Non-DID DNs cannot be reached directly from a different branch site. • Call forwarding of any call coming into the branch's gateway to a destination outside the branch site will result in hairpinning of the call through the gateway, thus using two trunk ports. • VoPSTN does not support applications that require streaming of IP audio from the central site (that is, not traversing a gateway). These applications include, but are not limited to: • Centralized music on hold (MoH) servers • Interactive Voice Response (IVR) • CTI-based applications “
IGAR vs. AAR • Notable Cisco restrictions (Apply to Cisco’s AAR): “Shared lines within the same branch should be configured in a partition included only in that branch's calling search spaces. Inter-site access to the shared line requires one of the following: • The originating site dials the DID number of the shared line. • If inter-site abbreviated dialing to the shared line is desired, use a translation pattern that expands the user-dialed abbreviated string to the DID number of the shared line. • Inter-branch calls can use AAR only if the destination devices are IP phones or Cisco Unity ports. • If originating phones become unregistered (for example, due to WAN connectivity interruption), they will go into SRST mode. To preserve abbreviated dialing functionality under these conditions, configure the SRST router with an appropriate set of translation rules. “