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TDT4210 Health Informatics Exercise 3 ”Challenges when implementing EPR in hospitals Group 2: Mats Berg, Erlend Fiskerud, Thai Hien Nguyen, Hai-Minh Nguyen Tran. 3 main challenges:. Sosiotechnical adaptation between human/organization and information systems
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TDT4210 Health InformaticsExercise 3”Challenges when implementing EPR in hospitalsGroup 2:Mats Berg, Erlend Fiskerud, Thai Hien Nguyen, Hai-Minh Nguyen Tran
3 main challenges: • Sosiotechnical adaptation between human/organization and information systems • Integration with existing technical systems • The complexity and unpredictability in the process of implementing IT-systems in hospitals
Sosio-technical adaptation between human/organization and information systems • The development of IT-systems must be based on work experience • Patient´s trajectories • Articulation work • Involvement of the end-users
Integration with existing technical systems • Standards make it easier for the systems to communicate with each other. • User interface – transparent and easy to understand • Communication between the experts
The complexity and unpredictability in the process of implementing IT-systems in hospitals • Implementing IT-systems is an organizational change process • The process of implementing is complex and unpredictable • Complexity theory gives certain clues to have such processes should be managed: • A successful implementation strategy from one organization can not uncritically be copied to another organization • One should not strive to fully plan and control the process • Focus rather on openness for experimentation and mutual/continuous learning between the organization and technology • One must create the direction for change, and then let the solutions appear as the process develops