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2011 NACADA Annual Conference CODE 435. Why Attend a Class??. Presenters: Yumi Takahashi-Ede Academic Advisor in the College of Arts & Sciences Halbert Bates Director of Recruitment & Retention in the Haworth College of Business Western Michigan University.
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2011 NACADA Annual Conference CODE 435 Why Attend a Class?? Presenters: Yumi Takahashi-Ede Academic Advisor in the College of Arts & Sciences Halbert Bates Director of Recruitment & Retention in the Haworth College of Business Western Michigan University
Attendance Initiative & Retention Efforts at Western Michigan University Why attend a class??
Outline of Our Presentation • Descriptions of Attendance Initiative and Early Alert System • Reaching out to our students • Retention rates at Western Michigan University (WMU) • Findings for the past two academic years (2009-2010 and 2010-2011) • Future plans
Attendance Initiative (1) Purpose • Increased effort to contact students who are not attending a class regularly • To track the effort made to contact and the success of contact with students reported
Attendance Initiative (2) Goals • To make our students feel that we care about them as an individual and about their academic success at WMU • To promote more personal and closer relationships between students and the university community • To improve our retention rates • To improve academic outcomes
Early Alert Report Purpose • To reach out to all new degree-seeking students (new beginners and transfers) with at least one midterm grade below a 'C' or who have been reported as not attending at least one course Goal • To assist students reported at the early stage of the semester
Reaching out to Students (1) Attendance Initiative Early Alert Report & Midterm Grade Report Contact reported students by email or phone Strongly encourage them to come in to meet with an advisor Offer resources and support available on campus • Review their current schedules • Contact reported students by email or phone • Check their files in the office to see if they have come in • Contact them multiple times if necessary
Reaching out to Students (2) Probationary Email (Four Phases) 1) Beginning of the semester Initial email contact to students who are on academic probation 2) Middle of the semester Reminder email contact to those who have not come in to see an advisor 3) Before the last day to withdraw from courses Another reminder email to those who have not come in to see an advisor 4) End of the semester Final reminder email to those who have not yet to come in
Reaching out to Students (3) Haworth College of Business
Reaching out to Students: Office of the Registrar • Sending out letters to students who are reported as not attending class
Retention Rates at WMU (1) University wide retention rate First to second year retention rates for first-time, full-time, degree seeking freshmen (FTIAC)
Retention Rates at WMU (2) College of Arts & Sciences First to second year retention rates for first-time, full-time, degree seeking freshmen (FTIAC)
Retention Rates at WMU (3) Haworth College of Business First to second year retention rates for first-time, full-time, degree seeking freshmen (FTIAC)
Findings: College of Arts & Sciences Fall 2009 through Summer II 2010
Findings: College of Arts & Sciences Fall 2010 through Summer II 2011
Findings: College of Arts & Sciences (1) Positive Findings: • Compared to the academic year of 2009-2010, • Total number of students reported as not-attending class decreased in the academic year of 2010-2011 (453 427) • Freshmen reported as not-attending class also decreased in 2010-2011 (23% 18%) • Percentage of students eligible to return to WMU in the following academic year was improved (82% 85%) • Percentage of Freshmen eligible to return to WMU in their Sophomore year was also improved (61% 72%)
Findings: College of Arts & Sciences (2) Positive Findings: • Compared to the academic year of 2009-2010, • Overall retention rates to the following academic year went up in 2010-2011 (65% 68%) • Retention rates of all class standing except Freshmen also went up in 2010-2011. • Sophomore: 73% 83% • Juniors: 72% 74% • Seniors: 59% 67% (Number includes students who graduated during these academic years)
Findings: College of Arts & Sciences (3) Areas need to be improved: • Number of Juniors reported in 2009-2010 and number of Seniors reported in 2010-2011 are higher compared to other classes. • Juniors in 2009-2010: 31% • Seniors in 2010-2011: 35% • Percentage of Freshmen eligible to return to WMU in the following academic year is still low compared to other classes. • Academic year of 2009-2010: 61% (out of those FRs reported as not-attending) • Academic year of 2010-2011: 72%
Findings: College of Arts & Sciences (4) Areas need to be improved: • Retention rates of Freshmen decreased significantly from 2009-2010 to 2010-2011. (53% 43%) • Both retention rates of Freshmen rates are very low. • Academic year of 2009-2010: 53% (out of those FRs eligible to return to WMU) • Academic year of 2010-2011: 43%
Findings: Haworth College of Business Fall 2010 through Summer II 2011
Future Plans • Improve retention rates by continuing Attendance Initiative and Early Alert Reports • Increase touch points by advisors and faculty with students • Reach out to Sophomores and Juniors • Collect more data • Work on the Retention Initiative assessment