Remote Work Trends & Best Practices for Virtual Workers

1. Remote workplace practices Chuck Olsson Chief Human Resources Officer First United Bank & Trust

2. Virtual Worker Trends • 4.3 million workers (3.2% of work force) work from home at least ½ time. • 40% U.S. employers offer flexible work place options. • Larger companies, New England & Mid-Atlantic employers offer most telecommuting options. • 50% U.S work force holds a job compatible with partial telecommuting. • 80-90% workforce would prefer telework at least part time. • Salaried workers more likely to work remotely. • 43% of workers spent time working remotely.

3. Virtual worker trends • 68% of Millennials indicated employers with remote workplace policies would be preferred. • 30% of telecommuters report being more productive working from home (less distracted). • 66% of managers report telecommuters have increased productivity. • 82% of telecommuters report lower stress levels. • Hiring managers expect more FT staff to work remotely over the next 10 years. • Majority of employers lack formal telecommuting policies.

4. Virtual worker advantages • Decreases cost (real estate/overhead, commuting costs). • Greater employee engagement (conference calls/video). • Increased efficiency & productivity (focused work, lack of distraction). • Greater work/life balance. • Meeting current/future staffing trends (knowledge worker era, greater flexibility) • Keeping older workers in the workplace (limiting negative impact of baby-boomer experience succession).

5. Virtual Worker Challenges (Best Practices) • Eligible positions, eligible employees - job structuring • Measure and manage remote employee performance. - work updates and submission • Technology to support remote employees (availability & security). • Avoiding worker loneliness and burnout (social connection). • Employee performance issues (administering disciplinary action policy). • Scheduling and time recordkeeping. • Benefits eligibility • Contract employees.

6. Telecommuting Policy • Compensation & Hours Worked • Eligibility • Equipment/Tools • Workspace • Worker’s Compensation • Liability • Dependent Care • Income Tax • Commmunication • Performance Standards/Evaluation

7. THANK YOU colsson@mybank.com (301) 533-2228