The Next Generations of Microsoft Online Services + Office 2010

1. CLD09 The Next Generations of Microsoft Online Services + Office 2010 Eron Kelly, Senior Director Online Services Product Management Group Microsoft Corporation

2. The Future Of Productivity Business Intelligence Unified Communications Enterprise Content Management Collaboration Enterprise Search Best productivity experience across PC, phone, and browser The cloud on your terms Online On-premises

3. Layers of the Cloud Consumer Services Business Services 3rd Party Apps and Solutions Platform As A Service Networks Datacenters Computers

4. Microsoft Online Services Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Web Apps Business Productivity Online Suite

5. More Features … More Markets 90 Days Roadmap communicated Field, partner and customer inputs Rhythm of the Service 6-8 Weeks Feature prioritization and dev. sprints Top feature requests identified

6. Business Productivity Online SuiteHigh Level Roadmap 2009 H1 2010 H2 2010 & Beyond • April 2009 • Deskless Worker • 19 New Markets • OC Online • Blackberry Device Support • August 2009 • SMTP Relay • Exchange Journaling • New language in MOAC • Jan 2010 • Outlook 2003 Connector • Exchange Online Usage Reporting • Expand Languages and Markets • CRM integration with Exchange Online • Delegate Administration • Multi-tenant Blackberry Device Support • H2 2010 • Hosted Blackberry Administration Center • Office 2010 support • Enhance Powershell scripting • Enhance syndication partner interface • Preview later this year & 2011 • Update with Exchange 2010 Server • Update with SharePoint 2010 Server Update with Communicator 2010 Server • Office Web Apps • Free/Busy co-existence • Single Sign On with identity federation • Redesigned User Interface • More administration and access control • Communication Online Conferencing • Communication Online Voice • New markets and languages • More to be announced • September 2009 • Support 30K seats • Improve Mac Support • Bulk Activation • POP Mail Client • June 2009 • Increase mailbox attachment size • Outlook 2003 w/o Free Busy • March 2010 • 25GB mailbox storage per user default • Extend SharePoint site collection limit • Improved domain management • File attachments to service requests • Support for Mac OS X Snow Leopard • Enhance Live Meeting Usage Reporting • Enhance Live Meeting Recording Publication Process • Enhance service communication via RSS • April 2010 • Extend service in 17 additional markets • November 2009 • Delegate Send As • SharePoint Auditing • Partner Name on Invoice • July 2009 • Hosted Exchange migration tool • Increase SharePoint upload size to 250MB • Live Meeting Standard to 250 users • Quick Trial • Partner order on behalf

7. Continuous Improvements in 2010Next Major Wave of Innovation BPOS update with Exchange, SharePoint and Office Communications Server 2010 New ‘Online’ Platform capabilities Availability of new Services

8. New Capabilities Powered ByExchange 2010 New server features available online Better administration and control Improved migration and coexistence • Voice mail with Unified Messaging • Integrated archiving • Retention policies and legal hold • Transport rules • Multi-mailbox search • Conversation View • MailTips • Free/busy between cloud and on-premises • Cross-premises management • Native migration tools • Enhanced Web-based administration • Role-Based Access Control • Remote PowerShell

9. Detail Comparison Client Access E-mail,Calendaring Contacts,Directory UM, Fax Security Administration Compliance/Archiving • Delegates(“send on behalf of”) • Shared mailboxes (“send as”) • Server-side forwarding • Out of Office • WebReady document viewing • Conference rooms • Resource booking attendant • Conference room delegation • Tasks • Forefront Online Protection for Exchange (AS/AV) • Forefront for Exchange (AV) • Route inbound mail on-prem for filtering • Safe senders • Blocked senders • Forced TLS • S/MIME • Outlook Anywhere • Autodiscover • Outlook Web Access • Custom OWA URL • Entourage 2004*, 2008*, WS edition • POP • Windows Mobile • iPhone • Other ActiveSync devices • BlackBerry Enterprise Server (add-on) • Remote device wipe • Personal contacts • Shared contacts • Personal distribution groups • Shared distribution groups • Global address list • Offline address book • [not available] • Web-based management • Active Directory sync • Bulk user activation • Deleted item recovery • Deleted mailbox recovery • Journal e-mail toexternal archive • Journal e-mail to EHA • Hosted voicemail (integration with PBX) • Outlook Voice Access • “Play on phone” button • Missed call notifications • Caller ID • Company auto-attendant • Self-service PIN reset • Message waiting indicator • Voicemail preview • Call answering rules • Protected voicemail • Exchange Personal Archive • E-Discovery (Multi-Mailbox Search) • Message Retention (Archive and Delete Policies) • Message Retention (Legal Hold Policy) • Compliance Auditing • Transport rules • Custom disclaimers • Remote PowerShell • Role Based Access Controls (RBAC) • Exchange Management Console (x-premises management) • Enhanced migration tools • No OST resync after migration • Offboarding tools • Support for orgs >30,000 users • Dynamic distribution groups • Restricted distribution groups • Moderated distribution groups • Share personal contacts • Contact info update (user self-service) • Sign in using AD credentials • Route outbound mail on-prem for filtering • Multi-factor auth(smartcard, soft cert) • Integration with on-premises RMS (for search, pre-licensing) • RMS transport rules • Journal decryptionof RMS messages • Outlook Protection Rules • IMAP • Customize ActiveSync security policies • Full OWA support in Firefox/Safari • IM and presence in OWA • OWA side-by-side calendar view • Mobile free/busy lookup • Mobile reply status • Mobile SMS sync • Over-the-air update for Outlook mobile • Conversation view • Ignore/move conversation • MailTips • Mail aggregation • Shared nickname cache across OWA and mobile • Message tracking (user self-service) • Free-busy interopwith on-premises • Free/busy sharing with other orgs • Share full calendar detail with other orgs • Publish calendar for anonymous access • Exchange 2007-style Managed Folders • Multi-mailbox search exportto PST • GUI for some features • Speech-enablement of directory and auto-attendant • Hierarchical address book • GAL segmentation • PST import and export • Provision users in multiple datacenters Applications/Developer • S/MIME in OWA • Exchange Web Services (EWS) • EWS Managed API for .NET • SMTP relay • OWA login: public/ private radio buttons • MAPI/CDO access • Custom code/dlls • Transport agents • Custom OWA themes, colors, add-ins • Public folders • GUI for managing some features • Online today • Exchange 2010 feature coming to Exchange Online • Future release or On-premises only *Capability is not carried forward after Exchange 2010 upgrade

10. New Capabilities Powered By Communications Server “14” Enterprise IM, presence and PC-to-PC A/V Online Meetings Voice (PSTN Calling) • OC ‘14’ enhancements: • Photos, contact card • Activity stream • Enhanced Office 2010 integration • Skill Search (in SharePoint) • PC-toPC audio/video across firewalls • Federation with other OCS/OCO • PIC with Windows Live • Communicator Mobile • ‘Online Voice’ coming in the future – specific features TBD • OC as unified client • PC audio, video and web conferencing • Up to 250 attendees • Desktop and application sharing • PPT upload and whiteboard • Rich (OC) and web clients • One click to share and join • Integration with 3rd party PSTN Audio conferencing services

11. Detail Comparison IM/Presence Conferencing Voice Client Federation and Co-Existence Administration Security/Archiving • Presence integration with Exchange/SP online and on-premises • Multi-party IM and Presence • Address Book Search • Distribution lists • File Transfer • PC-to-PC audio and video (inside firewall) • Office integration (Presence, click-to-communicate etc…) • Live Meeting Standard • Office Communicator (OC) 2007 R2 • PSTN IN/OUT using OC** • Call controls (transfer, hold, forwarding)** • Simultaneous ringing** • Voicemail via Exchange Online UM** • Power Shell Cmdlets for user provisioning • Power Shell cmdlets for Server configmanagement • IM and media encryption • IM filtering • Unified OC client • OC Audio, video and web conferencing • Escalation from IM • Desktop sharing • Applications sharing • PPT upload • Whiteboard • Annotations • Sharing from Office apps • Lobby • Easy join from outlook reminder • Client-side recording and playback • Integration with ACP providers for PSTN audio conferencing • Office Communicator (OC) “14” • Reach Client - Silverlight (IM and conferencing) • Attendee OC client** • Communicator Mobile • Mac Messenger** • IM archiving** • Anti-virus scanning for meeting content** • IM/P/A/V Federation with on-premOCS • IM/P/A/V Federation with other OCO tenants • IM/P PIC w/ Wlive • Split domain support (OCO/OCS on-prem)** • Multitenant aware PS cmdlets for fedration including user mgmt for split domain • Multi-tenant aware Power shell commandlets for conf/collab • Provisioning cmdlets for ACP provisioning • Provsioningcmdlets for MC provisioning • Improved troubleshooting • Usage reporting • 3rd party compliance solutions • IP deskphone • Response groups • E-911 via OC • Branch office appliance • Call admission control • Analog devices • Common area phones • Call park • Private line • Delegation • Team Call • Firewall traversal for files and A/V • Skill search in SharePoint Applications/Developer • 3-4 Pilots (OC APIs) • Communicator Automations API • BigFinUI • Detailed health and toplolgy status • Server-side APIs • Integration with on-premise video conferencing systems • PSTN audio conferencing on OCS MCUs • OCO Today • OC 2010 feature coming to OC Online • Future release or On-premises only ** Feature availability TBD

12. New Capabilities Powered By SharePoint 2010 Sites and Communities Content and Search Insights and Composites • Portal site templates • Extranet access • Internet sites • MySites (incl. MyContent; MyProfile; MyNewsfeed) • Tag clouds, activity feeds • Improved Wikis and Blogs • Office 2010 integration incl. support for Offline Working • Excel Services • Access Services • Visio Services • Improved human workflows • Forms Services • Project Online • Enhanced document collaboration and management • Office Web Apps • Cross site-collection search • Search refiners • People search

13. Detail Comparison Sites Communities Content Search Insights Composites Service Specific • People and groups lists • Calendars • Email Integration • Task Coordination • Surveys • Document Collaboration • Issue Tracking • Templates • RSS Content Syndication • Privacy and security • Audience Targeting • Site and document aggregation • Site Manager • Mobile Device Support • SharePoint sites and Documents Roll up web parts • Integration with SharePoint designer (except site backup and restore • Document Information Panel • Document Action Bar • Retention and Auditing policies • Navigation controls • Content publishing • Page Layouts • Integrated business intelligence dashboards • Key performance indicators (KPIs) • Filter web parts • Integrated flexible spreadsheet publishing • Share manage and control spreadsheets • Web based business intelligence using excel services • Data connection libraries • Report center • Visio Integration • Web Analytics • Improved Usage Analytics • Search in a single site collection • Forms libraries • Custom non-code workflows • Centralized forms management and control • Design once development model • Form import wizard • Integrated deployment model for no-code forms • Compatibility Checker • Multiple Site Collections per customer • Manage Site Collection Features and quota • Off-boarding of customer data • Enterprise content sources • Cross site-collection search • Admin and Management • Indexing Controls • Phonetic Search • People search • Vanity domains for non-SSL sites only • Tenant admin across site collections • Better control of FQDNs • Managed path site collections • Improved Content authoring • Slide Libraries • Document Management Site Templates • Standard Enterprise and Publishing Site templates • Policies, auditing and compliance • Improved Records Repository • Legal holds • Metadata and taxonomy • Content Organizer • Metadata driven Navigation • Document IDs • Document Sets • Office Web Apps • Standard Site templates • Improved Wikis and Blogs • Real time presence and communication • Tagging (Content and Expertise) • Rating • Note Board • Tag Cloud • Activity Feed • Standard Meeting Site Templates • SharePoint WorkSpace • Hierarchical Organization Chart • Improved My Sites • Business Data Search (via Indexing and federated query) • FAST • Defining new custom content sources • Crawling BDC Data • Relevance Features • Did you mean? • Query Recommendation • Configure crawled file type • Authoritative pages • Improved Forms Technology • Improved Workflows • Business Document Workflow Support • Partial trusted workflow actions • Access Services • Improved SharePoint Designer • Sandbox Solutions Other • Portal Site Templates • Site Directory • Colleagues and membership web parts • User Profiles import • Extranet Access • Anonymous Access • Multi-lingual user interface • New UX • Cross Browser Support (Safari, IE, FF) • Office 2010 Client integration • Performance Point Services • Business data web parts • Business data actions • Project Online • Access Services • Configure blocked file type • Self service site creation • Custom Managed Paths • Roll up usage Analytics • BCS (read/write) • Custom Installed InfoPath form templates • External Lists • Integration with Microsoft information rights management (IRM) • Site variations • Content staging and deployment • Configure Information Management • SharePoint 2010 feature coming to SharePoint Online • Online today On-premises only *Capacity increase: 10 GB for each subscribingcompanyplus 500MB per user (USL).

14. Best Productivity on the Phone View PowerPoint animations One-click access to SharePoint docs Easy access to SharePoint sites, lists and libraries Sync notes over-the-air Add comments to Word docs Office hub brings it all together easily read, edit and share documents all in one place on Windows Phone 7 OneNote, powered up for mobile take notes with text, pictures and voice then synchronize with your desktop OneNote Stay productive with SharePoint always have access to the latest doc version with SharePoint Workspace Mobile

15. New platform capabilitiescoming for BPOS

16. Programmability and More Control Service Specific ControlFall through experience to specific services to gain similar server configuration control • Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface Remote PowerShellManage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

17. Authentication and Sign-OnActive Directory Federation Services powers enterprise single sign-on On Premises ADFS 2.0 (Geneva) Users are authenticated by local Geneva server No client sign-in tool required Windows Server 2008 • Users don’t need to remember separate cloud passwords • Administrators can retain existing domain security policies • Supports multi-factor authentication • Allows you to block access to users outside your firewall

18. Ease of Use Improvements IT Pro End User Today Web Access Sign In Client Subscription and Trial Service Administration Future Single Portal One place to go for subscription management, service administration, and service usage Service Connector Ensure PC has the latest patches to work with Office Clients

19. New Platform Requirements Operating System Requirements • XP SP3 with RPC over HTTP patch • XP Home and Media Center edition only for managed identity deployment • Vista SP2 • Windows 7 • Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) Office Client Requirements • Office 2007 SP2 and above • Investigating support for Outlook 2003 with Exchange Online • Investigating support for Office 2003 with SharePoint Online • Office 2008 for Mac and Entourage 2008 Web Services Edition • Service Connector with .NET 2.0 or later (highly recommended) • New Office Communicator Client • Mac Messenger 9 Browser Requirements • Internet Explorer 8 is required for XP • Internet Explorer 7 for Vista users • Firefox 3.x • Safari 4.x

20. Key partner opportunities

21. Partner Services Opportunities Exchange Online Integrate with LOB Applications Manage through remote PowerShell Exchange Web Services Remote PowerShell Session LOB Apps Exchange Web Services Integrate with on-premises IT infrastructure Integrate with LOB applications on-premise or on Azure Enable scripting and automation of routine tasks to manage Exchange Online • Integration with on-premises IT incl. • Local PBX phone system, OCS or fax (for hosted UM) • Local AD (for identity federation and DirSync • Local RMS system (for Information Rights Management) • On-premises Exchange (for customization and integration) Partner Opportunity Partner Opportunity Partner Opportunity Voicemail with Unified Messaging Cross-premises coexistence Identity federation, directory sync, RMS Active Directory Phone system (PBX)

22. Partner Services Opportunities SharePoint Online SharePoint Consulting and Migration Planning Services Internet/Extranet Site Design Migration Services Enterprise Content Management Workflow Design Business Process Consulting SharePoint Customization • Migration Planning Services • Intranet Site Design, Customization and Theming • Forms Design Processing and Workflow Planning • Social Strategy Planning and Execution • Enterprise Content Management • Search and Taxonomy Definition and Deployment • Change Management Partner Opportunity

23. Common hybrid scenarios that can help partners and customers transition to online

24. Transitioning to OnlineCommon Hybrid Scenarios Online On Premises • Split user population • By business unit, geography, etc. • Split across workloads • Example: e-mail online, collaboration on premises • Split within workload • Some SharePoint sites online, some on premises • Integration with infrastructure • Identity federation • On-premises line-of-business applications* Partner Solution LOB Apps *Integration only with Exchange Online

25. Deliberate Dependence Looking towards WPC 2011… Partner of the Year • quickstartonlineservcies.com • Business Model Transformation • Customers Prepared • Customers Deployed • Services update to 2010 • New Online Platform Capabilities • Onboarding new services Roadmap This year

26. YOUR FEEDBACK IS VERY IMPORTANT TO US Submit your Session Evaluation for a chance to Win! www.digitalwpc.com/evals ASUS Notebook PC WPC 2011 Conference Pass Microsoft Lifecam HD-5000 Win a chance to spin the prize wheel! Located in the Microsoft Partner Network Expo Booth #484

27. Get Connected With Microsoft® Pinpoint™ Connect with customers who need your applications and services Customers visit Pinpoint daily looking for partners. Are you there? Complete profiles are 10x more likely to get prospects Be automatically entered to win — act by July 31 Create a new company profile Create an application or service profile, or Get a customer review Enter to win your choice of one of FIVE prizes! Multiple winners! More details at www.Pinpoint.com/GetListed

28. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.