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Strategic Management. Business Environment Scanning General . Business Environment Scanning Lecture Outline. Layers of the Business Environment The Macroenvironment PESTEL Porter’s National Diamond. Business Environment Scanning and SWOT Analysis.
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Strategic Management Business Environment Scanning General
Business Environment ScanningLecture Outline • Layers of the Business Environment • The Macroenvironment • PESTEL • Porter’s National Diamond
Business Environment Scanningand SWOT Analysis • Strengths ) Analyses organisational ) resource capability. • Weaknesses ) Internal Analysis • Opportunities ) Analyses business ) environment. • Threats ) External Analysis
Critical Success Factors • Those product and service features that are particularly valued by customer groups and, therefore, where an organisation must excel in order to outperform competitors. • Typical CSFs Reputation Architecture Innovation After-sales service Delivery reliability Testing Technical quality
Understanding the Macro-Business Environment • Diversity • Many different influences (or just a few)? • Complexity • Interconnected or isolated influences? • Speed of change (particularly IT) • Turbulent and Chaotic? or • Placid and Predictable
Nature of Business Environment(Emery and Trist) Many NUMBER OF INFLUENCES Few Complex Stable Complex Dynamic Simple Stable Simple Dynamic Slow SPEED OF Fast CHANGE
Macroenvironment – PESTEL • Political • Government stability • Taxation policy • Foreign trade regulations • Social welfare policies • Economic • Business cycles • GNP trends • Interest rates • Money supply • Inflation • Unemployment • Disposable income
Macroenvironment – PESTEL • Sociocultural • Population demographics • Income distribution • Social mobility • Lifestyle changes • Attitudes to work and leisure • Consumerism • Levels of education • Technological • Government spending on research • Government and industry focus on technological effort • New discoveries /developments • Speed of technology transfer • Rates of obsolescence
Macroenvironment – PESTEL • Environmental • Environmental protection laws • Waste disposal • Energy consumption • Legal • Competition law • Employment law • Health and safety • Product safety
Key Aspects of PESTEL Analysis • Not just a list of influences • Need to understand key drivers of change • Focus is on future impact of environmental factors
Determinants of National Advantage in a Global Business Environment • Some countries are more competitive than others • Some industries within countries are more competitive than others