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Terremark Channel Partner Training Tuesday, September 14, 2010 12:00 pm – 4:00 pm. 12:00 – 12:15pm Welcome & Terremark Overview Jean O’Neill 12:15 – 12:45pm Colocation Ben Greene 12:45 – 1:45pm Enterprise Cloud & Demonstration Ben Greene 1:45 – 2:00pm Break
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Terremark Channel Partner Training Tuesday, September 14, 2010 12:00 pm – 4:00 pm 12:00 – 12:15pm Welcome & Terremark Overview Jean O’Neill 12:15 – 12:45pm Colocation Ben Greene 12:45 – 1:45pm Enterprise Cloud & Demonstration Ben Greene 1:45 – 2:00pm Break 2:00 – 2:30pm Highly Managed Hosting Jules Yacho 2:30 – 3:00pm Secure Information Services Carlos Rivera 3:00 – 3:15pm Break 3:15 – 3:45pm Data Backup and Restore Brian Dutton 3:45 – 4:00pm Channel Partner Program Benefits Pedro Del Valle Pedro Del Valle Director of Marketing – Channels pdelvalle@terremark.com
About Terremark • Leading global provider of managed IT services • World-class physical infrastructure • Leader in Cloud Computing IaaS solutions • Leader in federal government sector • 13 facilities on three continents • 930 employees • 1,300 commercial and government customers
Global Network of NAPs • Worldwide network of NAPs • Global peering centers • Expansion underway • Santa Clara • Brazil • Washington, DC • 100% SLAs on power, environmentals
NAP of the Americas® • 750,000 square foot purpose-built data center • Global connectivity from >160 carriers, 15 domestic backbones • 100% SLA on power and environmentals • Home to critical Internet infrastructure and leading applications
NAP of the Capital Region™ • 30 acre federal-grade campus • Engineered to meet Uptime Institute Tier III standards • Highest levels of physical security • Office building with SCIF-compliant 150-seat auditorium
Certifications Terremark has completed the following certifications: • SAS70 Type II • PCI DSS 1.2 Certified Service Provider Compliant • VISA CISP • MasterCard SDP • Safe Harbor Certified • Health Insurance Portability and Accountability Act (HIPAA) • Gramm-Leach-Bliley Act (GLBA) • Sarbanes-Oxley (SARBOX) • VMware Hosting Provider • Microsoft Gold Partner • Cisco Certified Data Center • SAP Certified Hosting Partner *Terremark maintains PCI DSS 1.2 compliance as a “Service Provider.” Since we do not store or manage Credit Card data, there are a number of items in the PCI audit that get categorized as “Non-Applicable” however, they must be addressed with products and services from the client, Terremark or others. Refer to the latest PCI DSS 1.2 Audit Matrix for our detailed audit checkmarks.
Terremark’s Enterprise Cloud • Private Cloud, production ready, highly available. • Infrastructure as a service (IaaS) • Pool of resources managed by customer over a friendly portal • No CAPEX = $0 investment • Flexible, scalable, agile = create a server in 9 minutes • Resources on demand = pay for what you need when you need it • Bursting capability to cover peaks • Reliable SLAs = 99.9% • High level of security • Continuous development / improvement
Gartner Magic Quadrant Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting - 2010
Managed Hosting • Highly Managed Hosting • Database, middleware, application platform management • Custom application support • Custom application-level SLA • Available dedicated resources for specialized technologies • Additional Services • Scalability testing • Release management • Infrastructure migration services
Information Security Managed Services • Managed firewalls • Intrusion Detection/Prevention • Log Correlation • Network Monitoring/Analysis • Network Forensics • Data Leak Detection/Prevention • “SOC-In-A-Box” Engagement Services • Incident Response • Digital Forensics • Vulnerability Assessments • Penetration Testing • Compliance Support • Threat Intelligence • Malware Analysis • Threat Actor Monitoring • Multi-Carrier Threat Trending • Honeynets
Advanced Data Services Virtualized Disaster Recovery • VMware Virtualized architecture • Cost-effective multi-tenancy solution • Fully managed service • Array or host-based replication solutions • Support for VMware Site Recovery Manager • RPO/RTO from seconds to hour Data Management Services • eDiscovery • Enterprise Vault archiving services
Backup & Restore • Tapeless, agentless online/offsite solution • >99% backup success rate • Local de-duplication for storage efficiency • Multi-site redundancy • Encryption up to AES-256 standards • On-premise appliance speeds restores • 95% restores at LAN speed • On-premise or colocation solutions