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Build It and They Will Come: SharePoint 2013 User Adoption

Learn how to successfully adopt and engage users in a SharePoint 2013 environment. Discover strategies, best practices, and real-world examples to drive user adoption and maximize collaboration.

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Build It and They Will Come: SharePoint 2013 User Adoption

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  1. Build It and They Will Come: SharePoint 2013 User Adoption Stacy L. Deere-Strole

  2. Who is Stacy Deere-Strole

  3. Fun Facts Great American Ballpark – 290M Nationals Park – 611M Citi Field – 900M Oakland Coliseum – 25.5M Marlins Park – 550M Angel Stadium – 24M Dodger Stadium – 23M Chase Field – 354M Safeco Field – 518M Fenway Park – 650K PNC Park – 216M Wrigley Field – 250K Turner Field – 209M Yankee Stadium – 1.5B SharePoint Environment Build Ranges: 12,000 – 150,000

  4. Agenda • The History • Where Did We Start? • Project Kick-off? • Discovery • Recommend & Build • More Statistics • Following Up • Initiatives

  5. Where Did We Start? • Initial Meeting • Introductions • Review Scope of Project • Learn Company Culture • Learn How They Communicate • Provide Governance Template • Agreement to “Step out of your comfort zone”!

  6. Where Did We Start? Very lower user adoption & understanding of SharePoint Central Admin, App & WFE SQL

  7. Where Did We Start?

  8. Project Kick-Off • Identify & Approve Timelines • Review Process for Discovery Sessions • Who to Invite • Types of Questions • Ensuring Interaction • The Promises!! • Follow-Ups • Tour the Company • Formal Communication Plan • Executive Sponsor Meeting\Involvement • Getting to know the company & business

  9. Project Team Get to know and bond with team members. Learn their strengths & weaknesses… • Identify Team & Roles • Executive Sponsor • Project Manager • IT Support • Site Owners • Consulting Team

  10. Discovery • Getting Honest Responses • Provide leading questions… • When they state “I wish it could do x” let them know it can. If time at end of day I’ll show you. • Discuss Full Project Involvement • Executive Sponsor – Step In show support • Communication • SDPS Assessment

  11. What Did We Discover

  12. Discoveries Nobody Trusts The Data Duplication of All Major Processes Duplication of Data No Understanding of Automation\Forms No Standardizations (Browsers, etc.) Don’t Trust Reporting Location inability to utilize tools No SLA’s of any kind Really only use the site for forms… Aware there are better ways… Graphic Request – Not a true request Communication seemed to be a bad word No Formal Training Contributor Permissions to All Sites No Governance Nobody Aware of Permission Issues

  13. 2010 Statistics 38,301 Page Views 78%

  14. SharePoint 2010 Portal

  15. Site Architecture

  16. Site Architecturehttp://portal.domain.com/sites/budgets

  17. Site Architecturehttp://portal.domain.com

  18. 147

  19. QuotesKeeping Us Moving Forward “The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four Quartets “Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd Moore

  20. I HAVE ALL THIS INFORMATION… NOW WHAT???

  21. Here’s where the fun and the hard work pays off.

  22. New Architecture

  23. Design Decisions

  24. Design Decisions

  25. In-Line with Building a Baseball Stadium

  26. Sites, Navigation, Databases Oh My! • Web Applications • Site Collections • Navigation • Content Databases • Managed Metadata • Quotas

  27. The Source

  28. Team Sites

  29. 17

  30. Site Architecture & Topology

  31. QuotesKilling a Project Before it Starts “This Totally Goes Against Our Culture!” ― Anonymous

  32. The Source

  33. Usage Statistics (8 Months)

  34. Search Statistics Still missing full AD Integration All Sources Local Sites Local People

  35. Never Forget to Follow-Up • Training • Developers, End Users & Site Administrators • Governance • Phase 2 (Backlog) • Communication • Responsibilities & Roles • Provide Tools

  36. Now What? Automation is a Directive Internet Site Convertion to SharePoint Selling Product Online!! Technology Standardization Governance All Locations are Equal Additional Environments Going Mobile

  37. Feedback • Training Still Needed • Accessing & Getting too Information much easier. • Navigation • Has Elevated Communication • Has Elevated Performance • Excited about Automation • IT & Strategic Planning are more plugged into the Organization & our needs • Critical Date Calendar has really drawn departments closer together.

  38. Great American Ballpark

  39. Thank You to Our Sponsors

  40. Thank you for joining us Today! Don’t Forget SharePint • Join us right after the event at the Tied House Cafe & Brewery! Socialize and unwind after our day of learning. • 954 Villa St • Mountain View, CA 94041

  41. @sldeere www.linkedin.com/in/stacydeere/ https://www.facebook.com/focalpointsolutions sdeere@focalpointsolutions.co Stacy Deere-Strole BLOG:http://spmindmelt.focalpointsolutions.co COMPANY: http://focalpointsolutions.co

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