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GC e-Orientation Program for New Hire Module 4 – Knowing your Career in Oracle. Updated by HR in July 03. Module 4 – Your Career in Oracle. This module will walk you through the relevant information on your career development in Oracle including: Competency Model Manage Your Own Career
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GC e-Orientation Program for New HireModule 4 – Knowing your Career in Oracle Updated by HR in July 03
Module 4 – Your Career in Oracle • This module will walk you through the relevant information on your career development in Oracle including: • Competency Model • Manage Your Own Career • Manage Your Personal Development • Time required: 20 minutes
Competency Model • Before you know about the Career in Oracle, it is important for you to understand the Competency Model first as it is widely applied in Oracle in: • Role profiling • Recruitment • Performance management • Development need analysis • Personal development • Career management • Promotion assessment
What are Competency ? • Knowledge, qualities, behaviors and skills required for superior performance • The “how” someone does their job • 4 Categories of Competency: • Core competencies • Management competencies • Professional competencies • Functional competencies
Competency – a snapshot Professional Competency 26 competencies applied to all employees depending on role Management Competency 6 competencies for all people managers • Leadership & vision • Team-building • Performance management & development • Strategic awareness & capability • Leading change • Business management & planning Functional Competency Depending and specific to line of business Core Competency: Equivalent to 6 Company Values which are applied to all employees Please visit HR Website for the list and definition of each competency.
How to plan my career? How do I know what job opportunities are available? Career Development Model Job Posting Career Discussion Manage Your Own Career When you plan your career, you may have the following questions in mind. Oracle provide you with the tool and process to assist you in managing your own career. How could I express my career aspiration?
Manage Your Career - 1 Career Development • The career development model is a tool to assist you in planning your career development. Steps include: • Do a self assessment to identify your skills, success, career goals and preference • Develop your career plan to prepare for future opportunities • Implement your career plan • For details, please visit AP HR website, then click “My Career Development”
Manage Your Career - 2 Job Opportunities • Oracle encourage employees to pursue opportunities within Oracle which enhance their skills development and career aspiration • Such opportunities/Internal transfers also facilitate career development opportunities for employees. • Visit the Oracle’s job posting website to explore opportunities Oracle is offering locally as well as in other countries; and HR website for transfer policy
Manage Your Career - 3 Career Discussion • One of the best alternatives to explore your career aspiration is to discuss with your manager(s) frankly and openly either in the formal appraisal session or you may initiate a career discussion with him/her at any time. • You may also discuss with your local HR if you want to get more advice on possible opportunities locally and in the region • We are open to talk; but the ownership is on your side as you are the one who knows the best of your career interest and aspiration. What we offer is the support and the opportunities
Manage Your Personal Development The following are available in Oracle to support you in planning your personal development, enhancing your skills and knowledge, and developing your management capabilities What training opportunities provided inside? Will there be any financial support on my external learning? Do the Company encourage employee self-learning? What training opportunities provided to employees? Training Program Education Sponsorship Self - Development
Manage Your Personal Development - 1 Training Program (Internal) Technical Training Our Oracle University (OU) offers a wide range of technical and products training in different format such as instructor-led training or on-line learning Please visit OU Website for details Management/ Professional Training We offer management/ leadership program and training courses on professional skills. Most will be delivered in the form of classroom training to facilitate more interaction; and/or on-line training. Please visit AP HR Website for details Line of Business Training We also provide training that are LOB specific to enhance your skills in performing your roles. For instance, for sales stream, we have Sales Workshop and Industry Workshop. Please consult your Manager or HR for details
Manage Your Personal Development - 2 Education Sponsorship (External) Oracle supports and encourages employees to continue their education in programs or courses related to their work and which will enhance their career prospect within Oracle Please visit HR Website –> Benefits to see the scheme conditions, eligibility, approval and reimbursement process
Manage Your Personal Development - 3 Self Development Oracle also supports and encourages employees to engage in continuous self-learning. While the ownership rests with the employees, we provide the the development options and opportunities to assist employees in enhancing their personal development within Oracle Please visit AP HR Website –> Training & Career Developmentto see self-paced learning and suggested development options against each competency.
Manage Your Personal Development • To manage your personal development, you could make use of the “Personal Development Plan” session in our Performance Management Form (OPAS); and • To discuss with you managers to obtain their opinions and feedback on your plan. • Please also refer to Module 5 – Performance Management in Oracle
GC e-Orientation Program for New HireModule 5 – Knowing the Performance Management in Oracle Updated by HR in July 03
Module 4 – Performance Management in Oracle • Our Performance Management combines the performance review and personal development process. This module will walk you through briefly the following topics: • The performance management tool • Responsibilities • Performance review cycle and the use • The performance review steps • Time required: 20 minutes
Performance Management Tool OPAS provides us an integrated set of practices that: • Help individuals and groups continually improve their abilities • Focus the performance and energy of all individuals towards a collective achievement of Oracle’s business objectives Oracle Performance Assessment System = OPAS
Manager’s Responsibility Establish and agree on objectives/requirements Provide regular feedback Provide learning opportunities Coach for improvement & success Review and check on performance Employee’s Responsibility Understand the objectives/requirements Seek regular feedback Seek learning opportunities Ask for help when in need Do a self evaluation OPAS is a “Shared” Responsibility
OPAS • The cycle covers a one-year period starting from June of a year to May of next year • It includes the “performance assessment” and also the “personal development plan” • The OPAS results will be used as one of the considerations in various management decision such as: • Career move • Salary increments • Variable pay • Stock option • Promotion
Step 1 - Performance Planning (Start) (A) To set Objectives “the WHAT” PERFORMANCE TARGETS (B) To determine Competencies “ the HOW” (C) To develop the Personal Development Plan
Step 1 - Performance Planning (A) To set Objectives “the WHAT” Objectives should be: SMART Specific Measurable Achievable Realistic/Relevant Time-bound
Step 1 - Performance Planning (B) To determine Competencies “ the HOW” Identify the competencies that are needed to achieve the specific objective: e.g.To achieve an objective of Customer Satisfaction, competencies required may include: * Effective Communication Skills * Industry knowledge * Customer Needs Analysis
Achieve your Career Goals Improve performance & competency Achieve your performance objectives Step 1 - Performance Planning (C) This is to identify your training/ development needs which are important to help you: To develop the Personal Development Plan
Step 2 - Performance Measurement (A) To review performance And competency • Ratings always supported with facts 5 = Outstanding 4 = Frequently Exceeds requirements 3 = Fully Satisfied 2 = Improvement required 1 = Unsatisfactory • Both manager and employee to rate • Comments with specific behaviors in critical incidents, using STAR approach: • Situation (the situation that took place) • Task (what was the accomplished task) • Action (specific action done) • Result (impact of the action)
Step 2 - Performance Measurement (B) To review development Plan • Review the development activities planned for year • Comment on the outcome of the activities (to what extent skill development has occurred)
Step 3 – Performance Discussion • To discuss the overall assessment on performance • To mutually agree on the rating • To give feedback & coaching • To discuss career aspirations and options • Collaborate on planning for personal development for next year
Performance Review • Performance Appraisal is conducted once a year; however the “performance review” should take place regularly on an on-going basis • Both manager and employees should take initiatives to arrange the “performance review” or “feedback session” whenever it is necessary
For More Details • Please visit HR websitefor copy of appraisal forms and the procedures • Please contact your manager or HR if you have any queries regarding the process