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NetServices. We deliver quality managed services over our MPLS network and enable innovative delivery to the SMB & Mid-Market sectors. capability - experience - innovation. Managed Services Framework. Agility Willingness to respond rapidly to customer requirements Quality
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NetServices We deliver quality managed services over our MPLS network and enable innovative delivery to the SMB & Mid-Market sectors capability - experience - innovation
Managed Services Framework Agility • Willingness to respond rapidly to customer requirements Quality • Cisco certified managed network and quality process Value • Annuities, margin creation and customer protection
Why Cisco Powered Managed Services? Cisco Powered signifies that NetServices: Built a network using Cisco technologies end-to-end Uses Cisco solutions in delivering the managed service Meets high standards of operational excellence We deliver a premium end-user experience: Passed audits for quality and reliability Provide relevant SLA’s and reporting for service Enterprise class service experience for the SMB & Mid Market
Define our managed services? Managed services • Are provisioned, managed and delivered over our own UK core network • Enable SMB’s & Mid-Market resellers to deploy best-in-class business applications • May be hosted in our own Data Centre • Deliver defined and measurable network and application management tasks • Are charged according to terms of a service-level agreement (SLA) • Are charged directly or indirectly
What can Managed Services do for me? Competitive advantage gained through cost reduction and customer protection • Create annuity revenues therefore less dependant on sales • Increase margins via MSCP discount structure • No up-front capital expenditures (Cisco 0% Finance) • Protection as we have no customer CPE fulfilment capability • Anti-compete contract available
What can Managed Services do for me? • Competitive advantage gained through added capability and scalability • Access to accredited/dedicated/professional staff • Reduce ongoing requirements to update skills and accreditations • MSCP ensures technology upgrades as they become available • Carrier class infrastructure and internet access • Global reach with certainty of service standards
What's in it for your clients? • No capital expenditure and reduced total-cost-of-ownership (TCO) • NetServices are mandated to continually update skills and capability, enabling off-site services and rapid disaster recovery (DR) • Future-proofed in elimination of technology risk due to NetServices responsible delivering technology as it becomes fit for purpose. • Drive productivity and empower their business applications by running on best in class technology • Predictable monthly cost • High availability service offering (up to 99.99%)
alltogether Networks Ethernet Security Leased Lines Hosting MPLS Network QoS SLA IPStream UC Mobile Virtualisation Consultancy Professional Services Pre-Sales Project Office Service Desk internet SaaS Anywhere Networks Anywhere service capability - experience - innovation
Networks Cisco Powered MPLS VPN Cisco Powered Managed Internet Cisco Powered TelePresence Security Cisco Powered Managed Security Hosting - Cisco legacy status Skilled hands & Remote hands Monitoring/alerting – HP OpenView DR/BCP & SAN Unified Communications partners Video - Room – Desktop – Mobile – Bridging Voice - PBX – Hosting – SIP Trunking –Teleconference bridge Virtualisation partners Server & desktop SaaS partners Microsoft - Exchange - SharePoint – Dynamics Current Managed Services Suite
Summary Network is our core offering Increased Cisco hardware margins available We are not CPE focused Annuity revenues achieved Reduced operational and/or network cost Cisco (0%) Finance Agility – Quality - Value
Closing Summary • Meet to detail and frame partnership • Create Joint Go-To-Market • Start joint Selling Agility – Quality - Value