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Computers in the Medical Office. Chapter 5: Entering Insurance, Account, and Condition Information. What is a Case?. A grouping of transactions that relate to a particular condition. When is a new case created?.
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Computers inthe Medical Office Chapter 5: Entering Insurance, Account, and Condition Information
What is a Case? • A grouping of transactions that relate to a particular condition
When is a new case created? • New cases are set up when a patient is treated for a new condition, or when there is a change in insurance • Patients may have more than one case open at a time
Case Command Buttons • Edit Case • New Case • Delete Case • Copy Case • Print Grid • Close
Personal Tab Account Tab Diagnosis Tab Policy 1 Tab Policy 2 Tab Policy 3 Tab Condition Tab Miscellaneous Tab Medicaid and TRICARE Tab Comment Tab EDI Tab Information Stored in Case Folder
Personal Tab Contains a description of the case, the guarantor, and other information about the patient’s work, school, and marital status
Account Tab Lists basic information about the patient's account, including referring and attending providers
Diagnosis Tab Records up to four diagnosis codes
Policy 1 Tab Contains information about the patient’s primary insurance carrier
Policy 2 Tab Contains information about the patient’s secondary insurance carrier
Policy 3 Tab Contains information about the patient’s tertiary insurance carrier
Condition Tab Shows information relating to the general status or condition of the patient
Miscellaneous Tab Records outside lab work and the entry of lab charges, as well as other information
Medicaid and TRICARE Tab Displays information regarding Medicaid and TRICARE claims
Comment Tab Enter case notes on this tab. This note will print on statements if you format the statement to include case comments.
EDI Tab Enter electronic claim information specific to this case