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Selecting an Enterprise Content Management Vendor / Solution. Presented by Mark Venditti Silicon Plains Technologies, Inc. http://www.sptech.com. Who Are We. Silicon Plains Technologies A VAR and Consulting Company Specializing in Content Management and e-Business Solutions
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Selecting an Enterprise Content Management Vendor / Solution Presented by Mark Venditti Silicon Plains Technologies, Inc. http://www.sptech.com
Who Are We • Silicon Plains Technologies • A VAR and Consulting Company Specializing in Content Management and e-Business Solutions • IBM Distinguished Partner of the Year for North America, 2002 • Specializing in Content Management solutions and implementations • President is a Member of both the IBM Data Management and Cross Brand Advisory Council • He is also the Author of “The Enterprise Information portal Cookbook”
Agenda • Preparation for selecting a SW and Implementation Vendor • Industry Groups/Organizations to research • Selecting a Software Vendor • Selecting an Implementation Vendor • Case Studies
What is Content Management Incoming paper documents Collaboratively produced PC documents Capture Retrieve Workflow Distribute Store Manage Multi-media objects E-mail Computer generated output, and incoming electronic documents
Preparation for selecting a SW and Implementation Vendor • Business Drivers • Bottom Line impact • Financial implications • Business Requirements • Write them down! And do several iterations with the Team • Business Impact • Process improvement, efficiencies, etc • Business and Technology Team • Team Leaders and cooperation • Team Players • To write an RFP or not to
Industry Groups/Organizations to research • Gartner • www.gartner.com • Doculabs • www.doculabs.com • META Group • www.metagroup.com • AIIM • www.aiim.org • ARMA • www.arma.org
Selecting a Software Vendor • Financial Viability • Technical Support • Investment to Software • Vendor's overall vision and plans for the software • Experience • Typical and ongoing implementation costs • Upgrades • Technology • References and Customer Site Visits
Other websites to research • Hoover’s Online • www.hoovers.com • Yahoo Finance • finance.yahoo.com • Make sure to check out the vendor’s website
Selecting an Implementation Vendor • Recommended by Software Vendor • Financial Viability • Experience • With which vendors • With what versions/platforms • Development and Database experience • Participation with Beta and future releases of vendor • Technical Support Capabilities/Offerings • Size • Customer References
Case Study #1 • Food Manufacturing Company in Wisconsin • Had an outdated Imaging Solution • Platform: AS400 • Business Application • Accounts Receivable • Accounts Payable • Line Data and COLD Reports • Solution: • IBM Content Manager • IBM OnDemand • IBM EIP
Case Study #2 • Construction Company in Illinois • Did not have any previous imaging or Content Management Solution • Platform: AS400/NT • Business Application • Accounts Receivable • Accounts Payable • Line Data and COLD Reports • Solution: • IBM Content Manager • IBM OnDemand • IBM EIP
Questions? Thanks!