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7. Sistem E - Commerce. Teknologi E-Commerce. Access Control & Security. Content Management. Workflow Management. Profiling & Personalizing. Catalog Management. Event Notification. Payment. Search Management. Collaboration & Trading. Proses Katagorisasi e-Commerce. Client
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7 Sistem E - Commerce
Access Control & Security Content Management Workflow Management Profiling & Personalizing Catalog Management Event Notification Payment Search Management Collaboration & Trading Proses Katagorisasi e-Commerce
Client Browser Merchant’s Web Server Payment Server • Verify merchant • Receive order • Receive payment • Confirm order • Verify customer • Review payment • Authorize or deny payment Credit cards VISA MasterCard Bank accounts Debit Cards Online Banking Online buying CyberCash 1 ClickCharge E-Bill Payment CheckFree BillerXpert Electronic Cash Cybergold Qpass Pembayaran secara Elektronik dan Sistem Keamanan
Some Key Factors for Success in E-commerce Selection & Value Performance & Service Look & Feel Advertising & Incentives Personal Attention Community Relationships Security & Reliability Faktor-Faktor Keberhasilane-Commerce
One to Many Many to Some Marketplaces Many to Many Many to One Some to Many Keunggulan Tempat Pemasaran dalam e-Commerce
Kesimpulan • Electronic commerce encompasses the entire online process of developing, marketing, selling, delivering, servicing, and paying for products and services. • Basic categories of business and technology platforms for e-commerce marketplaces include: B2C, B2B, C2C. • Many e-business enterprises are moving toward offering full-service B2C and B2B e-commerce portals supported by integrated customer-focused processes and internetworked supply chains.
B2C e-Commerce: Businesses typically sell products and services to consumers at e-commerce websites that provide attractive Web pages, multimedia catalogs, interactive order processing, secure electronic payment systems, and online customer support. • B2B e-Commerce: Business-to-business applications of e-commerce involve electronic catalog, exchange, and auction marketplaces that use Internet, intranet, and extranet websites and portals to unite buyers and sellers.