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Giving and Taking Feedback

Giving and Taking Feedback. Anwesh KC Dale Carnegie Certified Trainer Certified NLP Practitioner. Feedback is most useful when ……. When the intention is positive. When the environment is positive. Positive redefinition. Feedback Techniques. The feedback process!.

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Giving and Taking Feedback

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  1. Giving and TakingFeedback Anwesh KC Dale Carnegie Certified Trainer Certified NLP Practitioner

  2. Feedback is most useful when ……

  3. When the intention is positive

  4. When the environment is positive

  5. Positive redefinition

  6. Feedback Techniques

  7. The feedback process! Begin by highlighting a specific strength. (what we observed) Is supported by evidence(based upon the observed performance) Relevant to the objective(useful in fulfilling career or life goals)

  8. The constructive feedback process! Begin by highlighting a specific strength. (what we observed) Is supported by evidence(based upon the observed performance) Highlight the areas of Improvement(what we observed) Is supported by evidence(based upon the observed performance) Relevant to the objective(useful in fulfilling career or life goals)

  9. Avoiding BUT and NOT

  10. Remember, always ask if the other person wants the feedback!

  11. Receiving feedback activity

  12. Closed-ended questions Closed-ended questions are those which can be answered by a simple "yes" or "no,” or just in one word. Are you feeling better today? • May I use the bathroom? • Should I date her? • Will you please do me a favor? • Have you already completed your homework? • Is that your final answer? • Were you planning on becoming a police officer? • Should I call her and sort things out?

  13. Open-ended questions Open-ended questions are ones that require more than one word answers. The answers could come in the form of a list, a few sentences or something longer such as a speech, paragraph or essay. • What is your favorite memory from childhood? • How will you help the company if you are hired to work for us? • How could I present myself better? • How do you manage to raise those children alone? • What is the matter with the people in that class?

  14. The real use of feedback

  15. Joseph Luftand Harrington Ingham

  16. Joseph Luftand Harrington Ingham

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