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ICON Clinical

Providing biotech industries with top-notch clinical research services worldwide. Achieving high system availability and disaster recovery for critical applications like Microsoft SQL. Implementing cutting-edge solutions with Veritas Portfolio to ensure continuous operations and quick recovery.

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ICON Clinical

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  1. ICON Clinical Philadelphia, PA Houston, TX

  2. ICON ClinicalCustomer Overview • Leader in providing the pharmaceutical and biotechnology industries with exceptional clinical research and biometric services worldwide. • Provides Clinical Trials support for all phases of drug delivery • Data center supports 23 offices, 14 countries on 5 continents, with over 1500 employees • Net revenues increased 36% on a year-to-date basis. • $67 million of net new business awarded to ICON during Q2FY03.

  3. VERITAS Portfolio at ICON Clinical ICON ClinicalHigh Availability for Windows • Problem Statement • Need to achieve 99.9% system availability for Microsoft SQL 2000 database and custom application • Deliver 24x7 service to doctors running clinical trials on patients. • Required a solution that would provide high availability and disaster recovery for hardware and software already in place. • Description of HA Environment • Operating System: Windows 2000 Server • Servers: 4 nodes, 2 clusters • Storage: Compaq MSA1000 • Applications: Microsoft SQL 2000, Custom Application • Total Storage: 300 GB Global Cluster Option Cluster Server Volume Replicator Storage Foundation NetBackup

  4. ICON Clinical High Availability for Windows 4 nodes acting as 2 clusters runningMicrosoft SQL 2000 & ICON Clinical’s custom application • Clustering that exceeds their expectations • Needed an HA solution that could utilize their current hardware and software infrastructure • Easy to deploy and manage with intuitive GUI interface

  5. VERITAS Portfolio at ICON Clinical ICON Clinical Disaster Recovery for Windows • Problem Statement • Needed to achieve recovery point objective of 30 minutes • Needed to achieve recovery time objective of 1 hour • Description of DR Environment • Data Centers: Philadelphia, PA & Houston, TX (2500 km) • Operating System: Windows 2000 Server • Servers: Compaq ML 570 • Storage: Compaq MSA1000 • Applications: Microsoft SQL 2000 • Database Size: 10 GB • Network: 2 dedicated T1 connections Global Cluster Option Cluster Server Volume Replicator Storage Foundation NetBackup

  6. Site Migration10 minutes to declare disaster90 seconds for site failover Asynchronous Replication10 GB milliseconds behind ICON ClinicalDisaster Recovery for Windows T1 x 2 Philadelphia Houston Compaq MSA1000 Compaq MSA1000 • A Disaster Recovery Solution for their Microsoft Environment: • “No matter what happens to the primary site in Pennsylvania, the application must be running.” • Steve Holmes, Senior Systems Administrator, ICON Clinical Research

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