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Green Team November 15, 2006 Product: Customizable Credit Card Protection (C 3 P). Milestone Presentation. Organization Chart. Presentation Outline. Problem/Solution Introduction Process Description Solution Characteristics Market Analysis Milestones, Deliverables, Budgets
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Green Team November 15, 2006 Product: Customizable Credit Card Protection (C3P) Milestone Presentation
Organization Chart Green Team
Presentation Outline • Problem/Solution Introduction • Process Description • Solution Characteristics • Market Analysis • Milestones, Deliverables, Budgets • Risk Assessment • Return On Investment • Conclusion Green Team
Inspiration - Scenario • You own a business, for example, a construction business • Large employee base • Employees need to make purchases • Company credit account • Manual receipt tracking to validate purchases Green Team
Problem Statement Organizations and private businesses have inadequate protection and controls over unauthorized use by authorized cardholders, which results in a loss of funds. Current methods of addressing unauthorized use are expensive and subjective. Green Team
Inspiration – Limiting by Vendor • Since your employees should only need to shop for building supplies and maybe other general supplies Green Team
Inspiration – Limiting by Vendor • They should not be using this card in stores other than those that sell these types of merchandise Green Team
Inspiration – Limiting by Vendor • By differentiating the types of stores the card is used in we can limit card purchases to only certain vendors Green Team
Inspiration – Limiting by Product • Hardware stores and construction supply stores have a wide selection of products for sale Green Team
Inspiration – Limiting by Product • Some of these items you do not want your employees to purchase on the company credit card Green Team
Inspiration – Limiting by Product • To guard against these unauthorized purchases, our solution will allow business leaders to customize specific items that each employee is allowed to buy from certain stores Green Team
Inspiration – Setting spending limits • Your company’s budget is limited and fraudulent purchases can prohibit you from making necessary purchases news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Inspiration – Setting spending limits • Per diem spending limits prohibits overspending with the company credit card by entrusted employees news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Inspiration – Data Mining • A building site may need a certain amount of wood on a daily basis and many purchases are spur of the moment or outside of the original plan news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Inspiration – Data Mining • The receipt tracking system is subjective and receipts can be misplaced news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Inspiration – Data Mining • Online data mining makes tracking employee spending habits easier news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Inspiration - Web Interface • And all of these settings are easily customizable through a web interface on our webpage. news.bbc.co.uk/1/hi/uk/3476815.htm Green Team
Solution - C3 Protection Card • So what is C3P? – Customizable Credit Card Protection Green Team
Credit Card Misuse • Visa Business Card Spending • $190 Billion in 2006 * • EPA research • Government Credit Card Holders • 11% cannot produce receipts of purchases * • 9% of those that could be produced purchased prohibited items * * http://www.epa.gov/oig/reports/1995/bankrep.htm#CHAPTER%204 Green Team
Examples of Credit Card Misuse • Out of a $2.5 trillion government budget** • $14 billion was spent on private purchases by employees • $2 billion was spent on unauthorized purchases by employees* * Foiling credit card fraud by Jenny C. McCune • Bankrate.com ** http://www.gpoaccess.gov/usbudget/ Green Team
Examples of Misuse • Surveyed Company • Misuse Prevention • $250,000 spent per year • $100 per employee • Corporate credit cards • Responsibility of corporation • Not card holder • Company loses money on misuse * Admiral Julius Caesar ** James Brunelle Green Team
Problem Characteristics • Tracking physical receipts • Labor Intensive • Inaccurate • Difficult to identify and filter misuse • Unreliable • Easy to lose • Employees produced 20% of all transaction receipts* • Organization loses money • Companies are reimbursing employees for unauthorized and personal purchases * http://www.dallasnews.com Green Team
Solution Concepts • Regulate Types of Purchases • Reduce Receipt checking • Improve Accuracy • Automatic prevention of prohibited purchases • Improve reliability • Organization saves money • Keeps control of money in hands of employer Green Team
Solution Characteristics • Customizable database • Restrict Purchases by • Universal Product Code (UPC) • Only at participating locations in USA • Merchant Commercial Code (MCC) • Everywhere, including overseas • Use Contact RFID Smart Cards • Fast & Secure • Programmable for transaction routing • Modifiable sending of UPCs and MCCs • Software • Web-based GUI • User access for modification of card holder account • Reporting and Analysis tools • Drives Database Green Team
Software - Features • Package includes • GUI • Database • Checking software • Customizable database to hold approved purchases • GUI Interface • Able to customize MCCs and/or UPCs by creating an ‘acceptance’ list • Able to analyze and graph employee spending habits • Incoming UPCs and MCCS are compared with an ‘acceptable’ database of allowed codes Green Team
Software - Reporting and Analysis • Employee purchases • Tracked and listed by employee • Online Receipt Tracking • List accepted and rejected purchases • Grouped by purchaser, date, and MCC Green Team
Major Functional Component Diagram Green Team
Getting C3P Cards Green Team
Modification of Database Green Team
Old Process of Making a Purchase Green Team
New Process of Making a Purchase Green Team
Purchase Verification Green Team
Vendor – C3P Communication Green Team
Graphical User Interface - MCC Green Team
Graphical User Interface - UPC Green Team
Return on Investment • Reduces fraud • Corporate money is spent according to company policy • Reduces loss of money due to unscrupulous purchases • Saves time that would otherwise be used to perform manual audits • Reduces the number of investigations required and their corresponding court costs Green Team
Management Plan Green Team
Management Plan - Communications • Group Meetings • Sun. 8:00 PM, Wed. 8:00 AM, Fri. 9:00 AM • Minutes & Assignments sent via e-mail • Team web page • Discussion • Minutes • Research • Frequent Communications • E-mail • Phone Green Team
Management Plan - Tools • Old Dominion University • Labs • Meeting Rooms • Microsoft Project 2003 • Used to manage project Green Team
Development Plan - Software Solution • An approximately 4,450 LOC solution including: • Networking package • Accepts incoming connections • Sends out data • Database code • Data lookup • Web interface • Users and administrators to view and edit information Green Team
Networking Package • Networking program suite • Uses an established networking library • Allow incoming data from the modem • Queuing logic & mutual exclusivity • Ensure no data loss or corruption • Credit Card Data • Format credit card data • Forward it to the credit card company Green Team
Database Package • Convert incoming transaction data • MCC • Place of purchase • Purchase amount • UPC • Analysis engine • Compare the pieces of incoming data with the allowed settings that are stored on the C3P MySQL server • Database engine • Stored and arrange data for formatting in reports Green Team
Database Fields • Shall include the following: • Card ID number • Card user name • Company name of card user • Approved list of MCCs • Approved list of UPCs • Company credit card number Green Team
Web Interface • Written in PHP • Easy-to-use interface • Customers and administrators • Update user information and products • Provide access to spending reports • Individuals & groups • Reports of misuse Green Team
Credit Card DataSecurity Standard • Build and maintain a secure network • Protect cardholder data • Maintain a vulnerability management plan • Implement strong access control measures • Regularly monitor and test networks • Maintain an information security policy Green Team
Evaluation Plan • Financial • Technical • Schedule • Personnel • Weekly Progress Reports • Unit and Acceptance Test • Required to complete milestones • Risks directly related to factors focused on Green Team
Marketing Plan • Primary target market: Businesses • Advanced target market: Concerned parents • Corporate buy-in • Benefits to the customer • Initial businesses for beta testing • Advertising & Marketing strategy Green Team
Primary Target Market • Users of Credit Cards • Businesses • Corporations • Concerned Parents • Initial phase: Businesses • Small businesses report billions of dollars in losses through embezzlement each year* • * http://www.fbi.gov/publications/financial/fcs_report052005/fcs_report052005.htm Green Team
Primary Target Market • Advanced Phases: Concerned Parents • Parents are concerned with giving children control of a credit card yet are even more concerned about giving a child real cash* • Minors are Credit Card Company’s new target consumer** • http://www.bankrate.com/fox/news/cc/20000508.asp • ** http://www.bankrate.com/fox/news/cc/20000508.asp Green Team
Benefits to the customer • Secure and efficient control of company funds • Reduced costs to prevent and lessen the effects of fraud • Parental control of children's spending Green Team