Without learning networks no library of the future !?

1. Moving in, moving up, moving on, regenerating the library profession, IFLA Bologna aug.2009 Without learningnetworksnolibraryof the future!? Ir. Anneke Manche, consultant Biblioservice Gelderland Projectmanager SGB De Werkplaats anneke.manche@biblioservice.nl Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

2. Moving in, moving up, and moving on: strategies for regenerating the library & information profession Getting current staff in motion> new energy & focus > libraryinnovation Regenerating the libraryprofession AND the library Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

3. Programme • Some questions • Report of Dutch project on building a learning network for knowledge-sharing and innovation: The Workshop • DVD: The Workshop: Loosening up for change • Discussion Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

4. Question 1 From what background are you in the audience? • Are you a manager? Green card please • Are you a librarian? Red card please Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

5. Question 2 • Are you from an English speaking country? • Yes, red • No, green Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

6. Question 3 • Innovating libraries is difficult because we have a staff that is older and traditionally trained • yes, red • no, green Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

7. Question 4 • Library-staff has to have a learning attitude itself, before one can support the learning public • Yes, green • No, red Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

8. Question 5 • It is difficult to expect proper professional behaviour, because the profession is in transition • I agree, red • I don’t agree, green Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

9. Question 6 • Learning is not just an individual imperative. It requires specific attention and attitude from managers. • I agree, green • I don’t agree, red Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

10. Dutch situation • Innovation neccessary • new role of the public library > new profession?? • Staff : few mobility, age average 47 years, • training fairly traditional • Forming larger libraryorganisations • with several branches, a lot of attention for Structure • Internet access at home : 90% • More attention to • Digital Library • Literacy, literature and reading • See: Update Library work in The Netherlands by VOB (to take with you) Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

11. What is “The Workshop”? • A “place/space” where we are building a learning network focused on knowledge-sharing and – development • About Professionalism: being able to form/to create one’s profession • Library-development and innovation: searching and fullfilling a new, modern role for the public library Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

12. The Workshop Building a learningnetwork,focusedon sharing and developing knowledge Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

13. Network • The Public Libraries of Gelderland form a network together (SGB), supported by Biblioservice Gelderland, the Provincial Support-Organization for Gelderland • The Provincial Government supports the Network by subsidizing projects like De Werkplaats /The Workshop • 22 Libraries, ca. 1000 staff Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

14. Learning • Teaching and Learning • On library-innovation there is not much to teach but a lot to learn • So Learning it is… • A person is responsible for his/her own learning • But also the management is responsible for learning in the organization = system Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

15. Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

16. Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

17. Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

18. Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

19. Meaningful expressions • Don’t fill barrels, but light the fire • Knowing and not doing, is no knowledge Learning and not doing, is not learning (Stephen Covey) Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

20. Working on? • Management indicates issues to work on, the issues are the actual challenging issues of today’s organization. • Staff/Workers analyse and deepen the issues • Together they pinpoint the issues, requiring new learning • What makes the success? With and by the people instead offor and over the people! Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

21. How? • Not a strict course but learning, searching, developing while working on theme’s • Using knowledge and skills from within the network, acquiring them from the outside when needed • Accompanied by coaches experienced in learning processes • Successfactors: • Safety • Space for experiment and research • Connection • Unsettling Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

22. Themes • The enterprising Frontoffice • Managing the enterprising Frontoffice • Tuning FO and BO > the process customerfocused • What’s new? About innovation > Learning while innovating • Library and Local Council • Managing/leading for change • For various professional education-levels and parts of the organization Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

23. Success so far • With people, by people is key • Working on your ówn learning questions gives true learning • External coaches keep the learning process awake and vital • A network/ a worknet is generated • (New) energy and inspiration emerge Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

24. Need for improvement • “Implementing and securing change” appears a matter which needs far more attention in organizations> new strategies on learning are “to learn” (management issue! • A learning attitude is learning while working, is not something totally different • Meeting and exchanging is going alright, sharing knowledge at distance is asking for new methods en practices> still to learn • New learning competences required > Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

25. Learning competences • imperative for a Iibrary-professional in a changing context Like for instance: • reflecting • feed-back • co-operating • open mind • curiosity • interest in environment and society Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

26. DVD Op losse schroeven The Workshop Loosening up for change About screws……. 9 minutes Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

27. To conclude • No single library can do it by itself • Learning networks necessary for innovation • Special task for management • Without learning networks no library of the future • Learning networks > regenerate staff & library !! Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

28. Discussion How to keep the virus of learning alive in your organization? Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09