1 / 16

Background & the jargon 1 / 2

Background & the jargon 1 / 2. Facility The building itself? Entity - a legal term A place where services / goods are created / sold? Facilities what’s available for use within the building? Customers / public / staff

tocho
Download Presentation

Background & the jargon 1 / 2

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Background & the jargon 1 / 2 • Facility • The building itself? • Entity - a legal term • A place where services / goods are created / sold? • Facilities • what’s available for use within the building? • Customers / public / staff • “the premises and services required to accommodate and facilitate the business activity” (Langston & Lauge-Kristensen 2002 p. 3)

  2. Background & the jargon 2 / 2 • Facility Management • aligning infrastructure to strategic intentions of the organisation • PMS - the property management system?? • ERP - enterprise resource planning • merging HR with facilities using interconnecting databases and management practices • increasing productivity through a better environment • Spatial, organisational, financial, technological • a holistic view of the workplace & workspace

  3. The Facilities Manager 1/3 [Langston & Lauge-Kristensen 2002, p. 6] • More than “the maintenance man” • A new concept for hotel / hospitality operations • previously done by several management staff - at an operational level • engineering / rooms division • tended to be reactive rather than proactive So what does the modern FM need to be able to do??

  4. The Facilities Manager 2/3[Langston & Lauge-Kristensen 2002, p. 6] • The FM needs to be able to: • see the Big picture • understand both facilities and customers • undertake financial analysis • measure facility performance • objectively evaluate best options for facility customers • be flexible and able to make radical changes • be innovative

  5. The Facilities Manager 3/3 [Langston & Lauge-Kristensen 2002, p. 6] • The FM really needs as many of the following competencies as possible: • Strategic management • Space management • Information management • Risk management** • HR management • Financial management • Operations / maintenance management • Real estate management • Project management • Asset management • Quality assurance / management • Conflict management

  6. The process of facilities • Feasibility study / Needs analysis • (re)Design • (re)Construction • Deliverables • Management of Operations • Maintenance • Obsolescence / refurbishment • Sale

  7. Design some buildings & design issues

  8. Design [Ransley in Ransley & Ingram 2004, pp. 43-58] • “Perhaps the most basic difficulty for the neophyte hotel designer is learning that hotel operations must earn a profit out of its building. In a hotel, you are both leasing to the public every night and catering to their every need. Therefore, rather than a monument of mere rental space, a hotel must provide a total living environment, with all the needed multicomplex functions and activities” (p. 57)

  9. Design 1 (4)[Ransley in Ransley & Ingram 2004, pp. 43-58] • Design? • Design = Form + Function • From vision to reality • Drawings, planning, operations • Developing the building and facilities to meet changing customer needs / trends • The design process • Concept • Design brief • Costing • Detailed design • Tenders • Implementation

  10. Design 2 (4)[Ransley in Ransley & Ingram 2004, pp. 43-58] • Why bother with design?? • Marketing reasons • Ambience • Operations • Maintenance • Capital costs • Whole-of-building design • Environmentally sustainable buildings / design

  11. Design 3 (4)[Ransley in Ransley & Ingram 2004, pp. 43-58] • Some elements of design • Single use facility • the hotel / office / serviced apartments • Flexibility of use • Change to accommodation / seating / capacity • Incorporate new trends (Internet / wireless technologies) • Sensory design issues • Lighting / Sound / Colours / Soft furnishing • Interior • Best practice for front & back of house • Guests / public / staff • Exterior • Best presentation of the hotel as a building • Landscaping / signage / lighting / entrance • Minimal maintenance: extended lifespan of products • Passive building (natural heat / cool / air flow)

  12. Design 4 (4)[Ransley in Ransley & Ingram 2004, pp. 43-58] • Factors affecting design • Corporate objectives / policy • Concept - ideas / market orientation • Location • Function - capacity / space utilisation • Aesthetics - style / character / integration • Budget / costs • Organisation - strategies / life cycle • Logistics - critical dates / contractors • Type of building - heritage listed?

  13. Technology & Design • Technology in materials • Use of pre-fabricated elements in building • Less risk (fire / water / redundancy) • CAFM / CIFM / CAD • Computer-aided FM • Computer-integrated FM • Computer-aided design • Integrating the workspace with building design • Impact on both staff and guests • CMMS • Computerised maintenance managementsystems • Linking the building with the organisation’ssystems

  14. Of course your case studies and projects will not be like this….

  15. Tutorial activity • How will the design of the property impact down the line on the condition and management of the facility? Think of a property you have worked in or visited – perhaps there are some design flaws that have even created inherent risks!

More Related