Presenter Title | Quest Software | quest/vworkspace email@quest

1. The Smarter Way to Desktop Virtualization - Solution Overview PresenterTitle | Quest Software| www.quest.com/vworkspaceemail@quest.com

2. Quest Software – Leadership Major Systems Management Software Provider • Two time winner, Microsoft Global ISV Partner of the Year • Microsoft Partner of the Year in Advanced Infrastructure Solutions, Active Directory for 2009 • #1 in Database Management Software Market, North America for 2009 (Gartner) • Leader in Identity and Access Management (IDC)

3. Quest Desktop Virtualization Business Unit A Rich Legacy of Virtualization Domain Knowledge and Experience • 1999: Systems Integrator specializing in app delivery • Thousands of production deployments • 2004: Provision Networks founded • Enhance the Windows platform with remote access, printing and profile solutions • 2007: Acquired by Quest Software • Taking Desktop Virtualization, Application Delivery and end user productivity to the larger Enterprise • Product now in it’s 7th generation

4. Sampling of vWorkspace Wins by Vertical • Financial & Insurance Manufacturing • Healthcare • Education • Public Sector • Defense Intelligence Agency US Army CENTCOM US Air Force US Army MEDCOM FAA

5. Desktop Virtualization Challenges Key Inhibitors to Wide-Scale Deployment • Overall end-user experience not acceptable • Complexity and # of solution components needed • Immaturity of management solutions • Promised TCO reductions not being realized • Cost-effectiveness • Need to mix/match VDI, TS/RDSH, Blade and Physical PCs according to types of users and the resources they need • Use VDI only when absolutely needed - keep costs down

6. Our Position on Desktop Virtualization • VDI is only one part of the solution for Desktop Virtualization • Blending TS/RDSH, VDI, Blade/Physical PCs and Application Virtualization within one management solution is optimal • Efficiencies within the management of deploying and maintaining virtual desktops is critical as adoption expands • Overall performance, range of access device support and seamless peripherals support is critical on the end user side • Provide customers with a solution that can migrate from one platform to another over time – protect their investments The Power of Choice and Flexibility…

7. Quest vWorkspace • One Solution for Managing and Provisioning VDI, Terminal Server/RDS and Physical/Blade PCs… • Cost-effectively configure the right computing resource for the type of worker • Efficiently schedule and automate virtual desktop management tasks and operations • Keep TCO in check by supporting more virtual desktop users with less IT staff • Securely delegate centralized administration authority based on well defined roles • Platform Choice - among Microsoft, VMware, and Parallels • Provides users with an optimized experience by supporting a wide range of access devices and peripherals, significantly enhances performance beyond default RDP

8. Latest Release – vWorkspace 7.1 Boost Wan Performance & Enhance Microsoft RDS… • EOP Xtream • Boost WAN/Internet Performance • Reduce effects of latency for branch/remote offices and DaaS • Integration & Enhancement of Windows Server 2008 R2 RDS • Automated setup of WS 2008 R2 as a Connection Broker • Publish apps and desktops using RemoteApp and RD Web Access • Supports Remote Desktop Gateway for secure Internet access • Rapid virtual desktop provisioning with Hyper-V and SCVMM • Automates and accelerates virtual desktop creation by rapidly cloning virtual hard disks using Hyper-V differencing disks • Advanced load balancing of user connections between Hyper-V hosts delivers an improved user experience and optimizes server utilization

9. Solution: Quest vWorkspace • Broker • VDI: Multiple Options • Terminal Server/RDSH • Blade PCs • Management • Automation • Flexibility • Security • User Experience • Optimized Performance • Range of Access Devices • Universal USB and Print

10. Simplify Management of Application and Desktop DeliveryMultiple User Types – Multiple Deployment Options – Single Console Task Workers Terminal Server Knowledge Workers VDI Power Users Blade PCs • Fast and Personal • Can be user-customized • Provisioned on-demand • Fully isolated and secure • Standard desktop OS • Fast, Powerful and Consistent • Demanding users/applications • Fully isolated and secure • Standard desktop OS • Shared OS • Shared Apps • Server OS Deploy and Manage the Most Cost-Effective Solution Management Console

11. Single Management Console – RDS, VDI and PCs

12. Managing multiple hypervisors

13. Where Does vWorkspace Fit in the Stack? Management Console

14. Where Does vWorkspace Fit in the Stack? Management Console

15. Where Does vWorkspace Fit in the Stack? Management Console

16. Where Does vWorkspace Fit in the Stack? Management Console

17. Where Does vWorkspace Fit in the Stack? Management Console

18. Solution: Quest vWorkspace • Broker • VDI: Multiple Options • Terminal Server/RDSH • Blade PCs • Management • Automation • Flexibility • Security • User Experience • Optimized Performance • Range of Access Devices • Universal USB and Print

19. Desktop Virtualization Challenge: Increases in TCO with Production Deployment Solution: Quest vWorkspace More Users and Apps Full-Scale Deployment • Contains TCO • Avoids increases in IT staff • Effective Mgmt. is the key • Costs do not shift to Data Ctr. More Users and Apps Initial Deployment POC WITH Quest vWorkspace • Reduces the Complexity and IT Effort Required to Manage the Virtual Desktop Environment

20. Desktop Task Automation Change Power State MSI Package Deployment Change Logon State Run Scripts Reconfigure Virtual Machine Delete Virtual Machines Copy Files Management Console

21. Granular Delegated Administration

22. User Session Management

23. Managing Applications from vWorkspace

24. Solution: Quest vWorkspace • Broker • VDI: Multiple Options • Terminal Server/RDSH • Blade PCs • Management • Automation • Flexibility • Security • User Experience • Optimized Performance • Range of Access Devices • Universal USB and Print

25. Optimized End-User Experience Ensure Virtual Desktop Acceptance • EOP Xtream* – WAN acceleration • EOP Universal USB – Universal device support • EOP Print – Universal print driver • EOP Multimon– Multi-Monitor support * Patent Pending

26. Optimized End-User Experience Ensure Virtual Desktop Acceptance • EOP Multimedia Acceleration • Windows Media Player acceleration • Flash video acceleration • EOP Graphics Acceleration • Lossy compression • EOP Text Echo • Instant typing response • EOP Audio – HQ bi-directional • Configurable • Latency Tolerant • Buffering Without vWorkspace EOP With vWorkspace EOP

27. The vWorkspace Difference5 Levels of Independence

28. Quest vWorkspace Product Options

29. The Smarter Way to Desktop Virtualization • Simplified – Consolidation Reduces Complexity • Efficient – Schedule and Automate Operations • Flexible– Adapt to Changing Needs and Platforms • Scalable – Built for Full-Scale Deployments, Not just POC • Cost-Effective – Best Price/Performance Available Work Smarter, Not Harder.

30. Questions and Answers vWorkspace Web pages & General Information www.quest.com/vworkspace/ vWorkspace Demos www.quest.com/vworkspace/demo.aspx vWorkspace Evaluation Software www.quest.com/vworkspace/download.aspx vWorkspace & Microsoft VDI Solution www.vworkspace.com/aWinningPartnership/ vWorkspace Webcasts and Events www.quest.com/vworkspace/events-webcasts.aspx ROI White Paper Desktop Virtualization: Best Bet for a Dwindling IT Budget? Where are the Actual Savings? www.quest.com/documents/landing.aspx?id=10685&technology=&prod=389&prodfamily=&loc= Case Studies www.quest.com/documents/list.aspx?contenttypeid=13&technology=&prod=389&prodfamily=&loc=

31. Supplement:VMware View Side-by-Side Compete

32. Brokering Comparison QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates

33. Management ComparisonAutomation QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates

34. Management ComparisonFlexibility QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates

35. Management ComparisonSecurity QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates

36. User Experience Comparison QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates

37. Supplement:Quest vWorkspace compared to the Citrix line-up

38. Quest vWorkspace Compared to the Citrix Line-up • The Quest vWorkspace Desktop Virtualization Solution is less costly, less complex and easier to manage than Citrix XenDesktop. • The Quest vWorkspace Desktop Virtualization Solution does not replace or add required components to the Microsoft Virtualization stack, but rather extends and enhances what is already there. High Level… Perpetual License Comparison ~$450 (at 2:1), Equivalent concurrent user price - does not include support or maintenance $225 per named user or access device. $450 $169 per concurrent user - includes 1 year of 24x7 support and maintenance $225 $169 Quest vWorkspace Enterprise Citrix XenDesktop Enterprise

39. Quest vWorkspace Compared to the Citrix Line-up vWorkspace is less complex… In this case, Less is More. • Less time learning and switching between disparate systems = more time doing and being productive • One infrastructure/farm vs. three (XenDesktop + XenApp + Provisioning Services) • One unified management console vs. many (up to as many as 6 different consoles with Citrix – each with their own interface)

40. Quest vWorkspace Compared to the Citrix Line-up vWorkspace is easier to implement… Extend and Enhance vs. Add and Replace. • Does not require extending the Active Directory Schema • Full, native integration with, and automation of Microsoft SCVMM • Automates nativeplatform storage functionality (e.g. Microsoft Hyper-V Differencing Disks), vs. requiring proprietary Citrix Provisioning Server • More flexibility in deployment options - AD User, AD Group, AD OU, Device IP or Device Name • Does not require separate VLANs or PXE Boot (Citrix Provisioning Server requires these)

41. Quest vWorkspace Compared to the Citrix Line-up vWorkspace is easier to manage… Delegate to the lowest cost IT staff. • Resolve calls at the helpdesk - XenDesktop doesn't offer "integrated" tools to resolve helpdesk calls • Integrated User Environment Configuration and Profile Management • Schedule, Automate, Search, Filter, Sort, Remote Control, Remote Task Manager, MSI Push • Eliminates printing issues that are notorious with Citrix

42. Supplement:Customer Case Studies and WinWires

43. Case Study – Donna Independent School District • Critical Needs • Reduce student desktop costs • Double the number of classroom computers • Centralize desktop management and improve security • Leverage existing virtual environment without adding infrastructure costs • Results • Saved $60,000 per year in reduced energy • Reduced maintenance costs by 50%, saving over $800,000 over four years • Improved reliability, security and instructional uptime • Doubled the number of student desktops by using cost savings “The Quest vWorkspace virtual desktop solution gives us remarkable advantages in terms of cost savings, resource optimization and energy efficiency. It enabled us to double our number of classroom computers while saving 50 percent in maintenance costs. Over time, the incremental savings and low costs for thin client replacement will continue to support our instructional technology goals.” - Marie Evans Technology Director

44. Case Study - • Critical Needs • Maintain a physical PC-like user experience • Better control file and application access & security • Simplify and reduce cost of desktop management • Reduce lost files and provide centralized data back-up • Results • Lower cost for hardware – 24% savings per desktop • Lower management cost – reduce staff from 20 to 2 • High availability -- create virtual desktops in a 1/5 the time to re-image a physical one • Improve security and simplify administration with centralization ‘‘Quest’s vWorkspace has offered easier data sharing between offices and corporate headquarters and vastly improved security. Files can’t be lost, stolen or saved to the wrong location because now each user will have an individual access ID and a private storage area without the need for expensive local IT resources. Our staffers couldn’t live without vWorkspace’s universal printing feature, but for us the real benefit is the ability to provision a specific application to a specific user across the entire environment.’’ - James Maroney Director of Infrastructure 44

45. Case Study - • Critical Needs • Gain flexibility and reduce costs of desktop maintenance • Improve security and disaster recovery • Reduce energy costs, be more environment conscious • Results • 90% reduction in physical desktop visits • 200,000 reduction in hardware costs • 50% drop in energy costs • 10 minutes vs 1-2 hours to re-image and present a new a desktop • “We looked at a lot of technology, but only Quest vWorkspace allowed us the flexibility to have one broker for Microsoft Terminal Services and VDI on ESX hypervisor in one desktop client. Add to that their USB device support and universal print driver, and no other solution compared in the same price range” • Johan Vrijders, • Director of IT • Infrastructure Operations 45

46. Case Study - • Critical Needs • Sheffield needed to deliver the best patient information at point of care • Information was being delivered by written patient notes and new information transcribed at a later time • The Bed Head Solution provides a perfect opportunity to deliver the right clinical information at point of care • Results • A clinician can now access the entire clinical desktop at a patients bedside • All local and national applications are available • Secure and very easy to access using the NHS Smartcard • Fast switching between bed heads “The scheme has been high on the Trust's desirable developments list for some time and could dramatically transform current patient NHS record systems.  The solution will allow medical and nursing staff to increase the time they spend on patient care, giving patients more of the individual attention they require, by reducing the need to log in and out of numerous systems. Other benefits include the reduction of the endless administrative paper trail, freeing up revenue which can now be invested into other areas of improving patient care.” - Russell Banks Head of IT Sheffield Children's NHS 46

47. WinWire – Coca-Cola • Pain • Initially had VMware View implementation • Wanted better graphics rendering and acceleration • Also wanted ability to securely delegate authority to perform certain management functions • Power • A multi-phase strategy was painted by Quest and Microsoft to ultimately move off the VMware platform to Hyper-V • Because vWorkspace supports both platforms, Coke has begun implementation with vWorkspace now with an eye to moving to hyper-v in the future • Vision • Assuming Coke had stayed with View, an entire rip-and-replace cost and challenge would have been in play • VMware’s ThinApp was being considered, but because vWorkspace is now in place and has native integration with App-V – likely Coke will deploy App-V in near future • Value • Initial sale was for 250 licenses, but Coke is looking to deploy 8000 more in 2010. The upside for both Microsoft and Quest is intriguing Quest Software Opens Door for Microsoft’s Hyper-V to Replace VMware ESX 47

48. WinWire – Cox Communication • Pain • Complete management functionality across current desktop infrastructure • Limited budget – seeking reasonably priced solutions • Power • Quest and Microsoft constructed a 200 license POC pilot • Potential to save over existing VMware and Citrix installations • Pilot VDI POC is Quest/Microsoft vs. VMware • Vision • Because Cox is an EA/SA customer, only purchase requirements were Server 2008 Enterprise, VECD and vWorkspace • vWorkspace offers virtual desktop management suite with everything needed to provision, deploy and manage across VDI, terminal services, and physical blade PCs • Value • Opportunity to test a cost effective option with more functionality, better security, and more cohesive fit with existing Microsoft environment Quest Software and Microsoft Clinch Deal by Helping Customer Save Money Over VMware 48