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Asterisk in the Enterprise: A Case Study

Asterisk in the Enterprise: A Case Study. Dan Thomson – Executive VP VocalNet, Inc. Course Overview. Welcome and Introduction Applications of Asterisk in the Enterprise Providing Asterisk Based Solutions Q&A. Asterisk in the Enterprise.

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Asterisk in the Enterprise: A Case Study

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  1. Asterisk in the Enterprise:A Case Study Dan Thomson – Executive VP VocalNet, Inc.

  2. Course Overview • Welcome and Introduction • Applications of Asterisk in the Enterprise • Providing Asterisk Based Solutions • Q&A

  3. Asterisk in the Enterprise • Are Asterisk and VoIP truly ready for “Prime Time”?

  4. VoIP Key Statistics • 10-12% of all calls TODAY are carried on a VoIP network • 45% of large businesses report using VoIP • US VoIP Revenue will grow from $1.3 billion in 2004 to $19.9 billion in 2009 • Hosted IP Telephony will grow from $310 million in 2005 to $5.9 billion in 2009 Sources: Forrester, Infotech, Gartner Group

  5. Asterisk Community Benefits • Well documented platform • Wide variety of patches and add-ons available • Active user community • forums.digium.com • www.voip-info.org/wiki-Asterisk • www.asteriskguru.com

  6. Asterisk Business Edition Benefits • Fully Supported Platform • Decreased Risk • Stress Tested • Certified Hardware List

  7. Asterisk as an Enterprise PBX • Reduced Total Cost of Ownership if the #1 Reason for IP PBX Deployment • Inexpensive Deployment compared to traditional hardware PBX solutions • Reduced Maintenance Costs – M/A/C • Convergence – One Wire to Desktop

  8. Asterisk as an Enterprise PBX • Diversity of Implementation Options • IP Phones • POTS/ADSI Phones • SIP/IAX Trunking • TDM Interfaces

  9. Asterisk as an Enterprise PBX • Other Key Benefits • Forward Compatibility – Video, Presence • Flexibility • Richness of Features • Web Based Management • Multiple Office and Remote User Integration • Disaster Recovery

  10. Other Asterisk Applications • Conferencing Server • CRM Integration • Example Custom Applications • Advertising Tracking • Video Pushdown • Time Capsule

  11. Course Overview • Welcome and Introduction • Applications of Asterisk in the Enterprise • Providing Asterisk Based Solutions • Q&A

  12. Competitive Nature of Telephony • More consumer options than ever • Customer management and support are crucial to retaining business • Importance of differentiator

  13. Typical Business Models • IP PBX Retailer/Implementer • Turnkey Service Provider • Application Development and Hosting

  14. Hosted vs. Premise IP Telephony • Cost Efficiency vs. Reduced Control • Amount of Hardware to Maintain • WAN Concerns • Blending IP and TDM

  15. Pricing Discussion • Traditional Per-Line Fees • Per-Seat Software Style Licensing • Metered Usage and Flat Rate • M/A/C Recurring Revenue

  16. Client Implementation Notes • Importance of smooth transition • Physical infrastructure concerns • LAN/WAN Qualification • Standardization

  17. Question and Answer • Any Questions? • Feel free to email me questions at dthomson@vocal-net.net • Thanks For Coming!

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